Hôtel Centre-ville de Scarborough, Scarborough

« Très bon séjour, personnel très accueillant petit bémol la taille du lit double très petit sinon tout était parfait »

« I checked out after being in the room only 45 minutes, dripping with sweat. I booked a standard single room with a window at a cost of £100 - I got a 6 foot square box which was 2/3 filled with bed, table and chair. The ‘window’ was 10’ high above the bed, covered over, unreachable and presumably could not be opened. Attending reception to complain - I was told there were no other rooms available, including an upgrade which I was prepared to pay for and that I could not receive a refund. I...

« I genuinely think this hotel is just basic. For the price you would expect more better looking interior, freshness/cleanliness or service. It’s got no parking on site contrary to what they put up except street parking. The stench of old rug mixed with moisture welcomes you upon entrance, hallway small. Staff just about okay, breakfast; basic stuff you can get from any bnb setting. The only positive was the size of the room. Again we chose that cos of our family size. Sorry, it’s a no from me....

« The property was clean and the communication from the owners was good. However it does need some time spending on getting things sorted. All the beds need new mattresses we had to put all the duvets down to sleep on top of and even brought an air bed due to being so uncomfortable. Some other minor points, the kettle lid was broken and could only be opened by picking from the side (not safe when hot). The curtain rail in the main bedroom was hanging out of the room. We ended up leaving a day...

« Nous nous attendions a un etablissement de meilleure qualite,le batiment est tres vetuste et pas accueillant,malgre une situation agreable a quelques pas de la cote.Tout laisse a desirer,que ce soit le personnel,le confort,la deco.De plus ce soir la dans le bar de l'hotel un groupe de musique se produisait,on avait pas l'image mais bien le son,le pire est quand il son montes en chambres(a cote de la notre)je pense qu,ils se croyaient seuls.Le silence est apparu vers 4h00 du matin.La ville par...

« We thought the room was lovely. Well decorated with lots of nice touches. The two staff I spoke to were polite and helpful. Our room had a lovely view of the beach. The parking was quite easy in the multi store in the precinct. The room was clean but could do with a few finishing touches, like for example a hole in the floor which had been filled in but not finished off properly. The bathroom needs a blind at the window. The shower gel bottle in the bathroom was empty. Didn’t have breakfast so...

« A good stay with a fabulous breakfast and great stafg »

« Beautiful apartment, stunning views and Janice, the lady who looked after us on line was amazingly helpful. I can’t fault the apartment, views or overall experience. Thankyou Janice! »

« Very friendly staff, clean and tidy. Good atmosphere. Would definitely recommend this hotel. Probably the best one we have stayed in in Scarborough and we have stayed in quite a few! Unfortunately unable to access the restaurant for dinner as fully booked, but breakfast was delicious and well presented. Will definitely return. »

« It’s billed as a BW Signature but having just come from a signature hotel in Solihull I beg to differ. First impression you pull up and think the gps has taken you to the wrong place no BW signage and a shabby looking exterior. Reception was a serving hatch in the wall find out your on the third floor lift only goes to the 2nd then you have to drag your cases up 2 flights of stairs the room is incredibly small,shower is a corner unit where your elbows hit the sides as you shower nowhere to put...

« The staff were very helpful and accommodating. Our luggage was safely stored when we checked out. The room was tidy and had a nice bathroom. Included in the room was a kettle and a nice selection of coffee and tea. The breakfast had a good variety of tasty food including a full cooked breakfast, omelettes, toasties and smoked salmon bagels. The hotel is close to North Bay beach, Peasholm Park, Scarborough Castle, South Bay Beach, the North Bay Miniature Railway and Sealife Scarborough...

« The property needed updating. I booked a single room wasn’t very happy next time it’ll be a double room with Seaview. »