Hôtel Centre-ville de Scarborough, Scarborough

« Clean room and amazing staff »

« Nous nous attendions a un etablissement de meilleure qualite,le batiment est tres vetuste et pas accueillant,malgre une situation agreable a quelques pas de la cote.Tout laisse a desirer,que ce soit le personnel,le confort,la deco.De plus ce soir la dans le bar de l'hotel un groupe de musique se produisait,on avait pas l'image mais bien le son,le pire est quand il son montes en chambres(a cote de la notre)je pense qu,ils se croyaient seuls.Le silence est apparu vers 4h00 du matin.La ville par...

« Really lovely and clean will definitely stay here again »

« Bedford House was amazing, the owners were fantastic, we had to change our dates at short notice they were very accommodating, thank you, we had a lovely 3 night stay and could have stayed longer, we were very lucky with the weather, we would absolutely recommend Bedford House but would not book through Hotels.com again, absolute nightmare of a company, when we tried to change our dates they told us that they could not do it as they could not contact the owners so we looked them up on their...

« This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch. I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special....

« Very friendly lad on reception and booking in efficient. Sorted car parking. Building appealing and clean. Room clean and had a bath. Was a bit noisy from windows but i put that down to the storm tgat passed through. On the whole, will definitely be staying again. »

« Room was ok n clean »

« Very cozy hotel! I will be back ! »

« Lovely hotel and a place to eat as we arrived very late. »

« We found very good to stay »

« In spite of some very lovely staff, this hotel is in an appalling state and desperately need of a facelift. Water damage on the walls, peeling paint, leaking toilets, a broken shower and windows that haven’t been cleaned in years. The owners need to spend a lot of money on this establishment that must have been spectacular in the past, as neither it or the staff deserve it being left in this state. »