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Beoordelingen van Boundless Bliss Hotel

2.5 out of 5
Boundless Bliss Hotel
4044 Raphune Hill Rd, St. Thomas, St Thomas

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 24 van 80 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 80 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 80 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 80 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 80 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

6,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Don and Nancy

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view was spectacular, the bed was comfortable, the A/C worked well. That said, the floor left our feet caked in black, multiple lights didn't work, there was a lack of bowls, silverwear and anything kitchen. There are exposed electrical wires all over the place as lamps have rusted away and are hanging loose. The yard is overgrown and there is a general lack of maintenance everywhere. The owners have grand plans for this facility but they need to address some immediate concerns that are really low-budget items. We won't stay here again.
2 nachten verbleven in april 2024

6/10 – Redelijk

Sahil

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is really amazing and staff is also pretty helpful. The view from the balcony was mind blowing. The only problem is that there’s no restaurants near by for food delivery or dine in and I had to walk for 40 minutes to get to nearby convenience store to eat.
2 nachten verbleven in mei 2024
Reactie van Hotel Mgmt op 5 mei 2024
Boundless Bliss Hotel appreciates you taking time out of your day to share your experience. So glad you enjoyed your accommodations and our property, we agree with your assessment ! We are operating Rooms only-as advertised, we do not offer a restaurant or pool and we do not advertise them. We are however 2blocks away to the left from Cost-u-Less supermarket and the Meat-up restaurant offering breakfast lunch and dinner. We are 5 minutes from Yacht Haven’s 20 restaurants and Pier 22 the a hotspot with a pool the public can access. Also a 2 Safari will stop directly in front of the property in both directions, as if we weren’t already the most economical accommodation on St.Thomas! As we discussed we are on a mountain-top we don’t have sidewalks and we do have hills! A note for future reference Carnival Day is taken to heart here, nothing is open outside of Carnival Village. Glad you were able to experience it. Thank youfor your honesty!All the best,Be well,Boundless Bliss Hotel Mgmt.

10/10 – Uitstekend

Laura, San Francisco

Reisde met een groep
Positief: Netheid, personeel en service
Lovely manager. A little out of the way so better to have a rental car.
1 nacht verbleven in mei 2024
Reactie van Hotel Mgmt op 5 mei 2024
Thanks for the feedback Laura. So Glad that you enjoyed your stay. I hope that your associates did as well. We are 5 min from town and enjoy being on the local transportation “Safari” offering 2 rides across the entire Island on the main road. It is Carnival Day and the fact that most of the island is st Carnival Village forthe day, challenges would obviously be more likely. Fortunately those with or without a rental car have the convenience of “Safari” local transport, VI Trans bus or a rental car or scooter readily accessible during their stay at Boundless Bliss Hotel! Thanks for choosing us.All the best,Be well

10/10 – Uitstekend

MICHAEL

The stay was great staff was great
5 nachten verbleven in april 2024
Reactie van Boundless Bliss Hotel Mgmt op 20 apr 2024
Thank you for being fantastic guests. Much appreciated.

6/10 – Redelijk

Louis

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
I would change the curtains and kitchen utilities. I found a cockroach in the bathtub and ceiling. Someone entered the room without my previous authorization. In conclusion, I will not stay again nor recommend the place to someone.
4 nachten verbleven in maart 2024
Reactie van Boundless Bliss Hotel Mgmt. op 24 mrt 2024
Your feedback is appreciated. We dont have bathtubs at this property and you never mentioned a cockroach during your weeklong stay. Sorry you changed your mind about coming back next year as you stated you would. Our curtains and kitchens and units are exactly as advertised in our photgraphs. I am hopeful that prospective guests will consider judging for themselves.All the best,Be well,

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Thank you for your stay and very much appreciate your time and attention in providing your review. Looking forward to serving your lodging needs again soon! All the best,Boundless Bliss Hotel Mgmt.

4/10 – Matig

Kellie, Las Vegas

Reisde met familie
We waited in the office for a long time, clerk was on phone, obviously a personal call. After being sure she knew we were there I finally knocked on the door and we could tell that irritated her. The view is amazing but the room is in need of updating.
1 nacht verbleven in maart 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Thank you for your stay and much appreciate your time and attention in providing your review. Island processes are rather relaxed and on Island time. Those who require "hop-to-it" levels of service are likely better suited to another establishment. So glad you could appreciate the view!All the best,Be wellBoundless Bliss Hotel Mgmt

4/10 – Matig

Nandi

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
None of the paintings were hung up on the wall, the mirrors and other decorative items. They were just sitting there as if the room was never finished being put together, the shower had hair in it from someone else along with left personal body wash. The desktops were dusty and around the hotel didn’t seem clean it was soot if broken items left. The patio furniture seemed abandoned as well filled with webs and dirt so you could t dit on it and the view of the ocean was covered by bushes and hedges.
1 nacht verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Thank you for trying us out for the night. Much appreciate your time and attention in providing your review. We are not new or finely decorative but most certainly are clean. We are operating "Rooms Only" as advertised and are not providing spaces beyond you balcony at present. Our spectacular view simply require open eyes.All the best,Be Well

4/10 – Matig

Roxana Torres

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
.
3 nachten verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Thank you for your stay . Much appreciate your time and attention in providing your review.All the best,Be well,

2/10 – Ontzettend slecht

Annisha

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was dirty, indicated that they were fully booked and there seems to be no one there, fowl scent while walking to reception area, lizard crap on window cills.it was just horibble
Reactie van Boundless Bliss Hotel Mgmt. op 24 mrt 2024
Availabilty after our 4pm check-in deadline is often restrictive. Our reception is partially n outdoors and encounters with outdoor conditions is likely. Our apologies that we could not accommodate you, and you never experienced our property, however it appears your satisfaction would best served elsewhere.All the best Be wellAll the bestBe well

2/10 – Ontzettend slecht

Tierrha C

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hotel Mgmt op 23 feb 2024
Our records reflect you never stayed at this establishment. Your reflection on your stay must represent a stay you actually had. All the best, Boundless Bliss Hotel Mgmt

2/10 – Ontzettend slecht

Andrzej

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Thank you for your stay. It is rare that we get return booking from guests who have been disappointed. In any case , much appreciate your time and attention to providing your review.All the best,Be Well

8/10 – Goed

Kelly-Ann

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Considering the price, it was okay, but don’t except much more. The beds are comfy and the view amazing.
2 nachten verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt. op 24 mrt 2024
Thank you foe.selecting Boundless Bliss Hotel. We are economically priced and our provisions are exactly as advertised.All the best,Be well

6/10 – Redelijk

Patricia

Early check-in.
2 nachten verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Thank you for your stay. Much appreciate your time and attention in providing your review.All the best,Be well,

2/10 – Ontzettend slecht

Alisa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Total false advertising!!! The place was dilapidated and we would not even stay there.
1 nacht verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt. op 24 mrt 2024
This establishment has proudly served St.Thomas USVI for over 70yrs. We have a traditional setting nestled in troptical forest. Sorry you were not able to enjoy a stay at our beautiful property.All the best,Be well

6/10 – Redelijk

Andrell, Vanceboro

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I will say this property has a good view, it’s far away from a lot of things so you may need a car rental instead of using taxi. Also if you are late to your reservation they will give your room away but they will give you another room.
3 nachten verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt. op 24 mrt 2024
Our check-in cut off enforcement is key to keeping us economical. Late check-in must be arranged in advance or a no-show entry may allow the unit to be released. Safari, our local 2 transport stops directly in front of the priperty in both directions offering access to every point along the main road accross the entire island. Thank you for selecting Boundless Bliss HotelAll the bestBe well

2/10 – Ontzettend slecht

Matthew

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Your company allowed us to book a room that wasn't available. We are on our anniversary vacation and had to spend hours searching for a different location. We were charged for the booking and now have to wait to be reimbursed. This situation is despicable.
1 nacht verbleven in februari 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Our most sincere apologies for your relocation. Our check-in cutt-off of 4:00pm or confirmed late check-in must be prearranged or daily availability becomes exhausted.

2/10 – Ontzettend slecht

Maynor Rene

3 nachten verbleven in januari 2024
Reactie van Boundless Bliss Hotel Mgmt op 29 mrt 2024
Our sincere apology for your inconvenience. Our check-in cut-off policy and late check -in confirmation must be strictly observed as our availability is quickly exhausted.All the best,Be well

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They did not have our room but made sure we got one at another hotel near by
2 nachten verbleven in januari 2024

6/10 – Redelijk

natalia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Felicia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beware – this is a one star hotel, but not even that. Also be aware, although they talk about the views it is in an inconvenient location that you will need hire car to get to anything interesting from. There is also absolutely no facilities at this hotel. There’s no pool, no laundry, no restaurant. In the morning, the water had run out so we could not have a shower or flush the toilet. And there weren’t any towels provided anyway. The kitchen had a fridge, but nothing else except a stove, which was not plumbed in and did not work. Also, there was no cups and a couple of mismatched plates only so it was not possible to heat up a meal or even have a cup of tea/coffee. As soon as we checked in from the airport after our afternoon flight, all the hotel staff disappeared immediately and were still not there at 8:30 am in the morning the next day – so the “24 hour front desk” on the website is not correct. Overall, the hotel is in and appallingly, poor state of repair and should not really be available for booking.
2 nachten verbleven in januari 2024

8/10 – Goed

Jarrad

Positief: Staat van de accommodatie en faciliteiten
Not a bad place. It seemed really hard to get a towel and toilet paper. lol
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Trevor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Corey

Positief: Netheid, personeel en service en comfort kamer
Great place, fantastic view!
Hidden gem amongst the other super high-priced hotels around. Not walkable, (Could step it if you wanted to) but alot of places close by taxi downhill. The room was clean, nice bed, and surprisingly cozy and quiet with the bustling town just below. Patio area was large and had furniture to sit and chill outside in the perfect weather. Hostess was great and inviting, took care of all my immediately concerns. Love the property!
2 nachten verbleven in januari 2024

8/10 – Goed

andres pablo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good experience!!
5 nachten verbleven in januari 2024

10/10 – Uitstekend

William E

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property owner, Suzy, is wonderful!! She was so kind and helpful, and she even helped us to find the hotel when we first got to St. Thomas! We are very thankful to have gotten to know her!
8 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Gloria

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don't look at the picture online, that is not what you will see,Don't stay at this place
2 nachten verbleven in januari 2024

6/10 – Redelijk

Hong

1 nacht verbleven in januari 2024

6/10 – Redelijk

Billy

4 nachten verbleven in januari 2024

10/10 – Uitstekend

Tchubokas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Depending on the road you choose to get up to the hotel can be iffy. But the place is stunning with every patio/balcony having a view. Parking on site. No elevator.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Twincy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

JESSICA

Reisde met familie
I booked this hotel for the pool, breakfast and view! When arriving my family of 5, 2adults 3kids were late due to a plane delay. The manger was beyond in convened due to us checking in late. She told us she was unable to keep our reservation we would have to stay else where. Mind you it’s 10pm at night new place, not knowing anything about St. Thomas I literally started crying. Then she informs my husband and I that if we do choose to stay there that we would have to pay an additional $100 for each kid a day. That was NEVER stated anywhere! This hotel was nothing like the pictures, there was trash everywhere, overgrown weeds, and a very piss poor manager!
3 nachten verbleven in december 2023
Reactie van Boundless Bliss Hotel Mgmt op 8 jan 2024
Boundless Bliss Hotel would love to accommodate all of the guest wh select us.At the present time specifically as advertised we are rooms only with no breakfast or pool offerings on-site. When managing reservations guest who do not call as directed and miss the check-in window are considered no-show. Specific arrangements must be made for late check-in and No-show units are sold unless these arrangements are confirmed. We gladly relocated this situation with a nearby location with a pool which you completed your stay in. I guess your gratitude for driving your family at no charge has worn thin. All the best in carefully selecting amenities and honoring hotel policies in your future travels.

8/10 – Goed

William

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel location provided excellent views but was not close to any amenities. The manager was responsive to our needs throughout our stay. The kitchen was functional with a gas hot plate; the cooking supplies varied between the rooms and were pretty worn. It was a nice place to stay.
6 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Kyle

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Nothing like the photos. Had to book a last minute hotel as I am a pilot. Showed up and walked around trying to find somewhere to check in. Office was a patio on the side of the building. I get checked in and am told my room is under renovation currently. There’s things everywhere all over the front porch of the room. Pictures and mirrors on the floor in the room. The bathroom had no working hot water or fixtures on the wall. The handle to the shower was laying on the ground. I repeatedly told the owner/manager and she acted surprised like she didn’t know any of this. In reality I was the only person staying at that hotel on a very busy Christmas/New Years time of year. She didn’t care she just wanted money. I couldn’t book another hotel as almost everything except the ritz Carlton was sold out and my boss is paying for the room so I was kinda stuck. I found a few bumps on my back and arms after I got home, probably bed bugs. My flight ended up leaving 2 days early. So I called and asked that we meet in the middle, refund me the last two days and I’ll just be on my way no issues. She said no , Good luck. Avoid this property. If the property owner or manager had atleast offered to move me to a new unit or actually check in on me to see if it was ok and working maybe I wouldn’t write this review. No ownership, responsibility or care for her work and I don’t think anyone should go there if you can help it. The view was pretty nice tho
4 nachten verbleven in december 2023
Reactie van Boundless Bliss Hotel Mgmt op 8 jan 2024
As we discussed date changes after you have begun your stay are not enabled, there are no partial refunds available for your need to leave Island early. That said I will acknowledge the shower handle management by the stem for which the handle has been repaired thank you for the notice. So glad the view at least was to your liking and hope as you achieved you objective.All the best,

6/10 – Redelijk

Miriam Marie Rodriguez

1 nacht verbleven in december 2023

8/10 – Goed

Leyde

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in december 2023

8/10 – Goed

Harvey

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The one thing that I really enjoyed about this hotel was its location. Not only is it tucked away, but it also provides any excellent view of the harbor. It was obviously still undergoing renovation during my stay (understandingly), hence its appearance. However, i did not like the fact that of all the power outlets in the room, few actually supplied power. Hopefully, the renovation is completed soon, this is a hidden gem.
2 nachten verbleven in december 2023

6/10 – Redelijk

Sondra

Reisde met familie
Negatief: Voorzieningen
The price was reasonable, but it wasn’t clear when booking that check in ended at 4 pm and I had to call ahead of time telling them the ETA. Our car rental from the airport took over 2 hours to get. And that put us far behind schedule. When we arrived at the property, no one was there to check us in. She said she’d be there in 15 minutes, she wasn’t. I called again, no answer. I called Expedia and they contacted the owner. Then I received a call over an hour after my first phone call saying she was delayed. She gave us the code to get in. Why wasn’t this given to us on the first phone call instead of making us wait over an hour after a very long flight and car rental issues. I booked the reservation for 3 people, but there were only 2 towels. I texted the owner 2x to get another towel. No response and no towel put into our room. We just happened to go to our room during the day and found someone who worked there to get another towel. If that hadn’t happened, one of us would have had to share a towel after each day/shower for our whole stay. Ick! I also asked if there was any soap or shampoo. Nothing, so be sure to bring your own. We were on the first level and the room above us was very noisy with loud music and constant moving of furniture. Super hard to get to sleep and stay asleep. There was no one at the property to tell them to tell that room about quiet time. TV didn’t work for two days until we found employee to fix. Beds were comfy w/full fridge and stovetop though.
4 nachten verbleven in december 2023

4/10 – Matig

Shannah

Reisde met familie
Negatief: Personeel en service
Was there for two nights? I had a very horrible employee, not even want us to give us clean towels for the second night. For the price there should’ve been no questions about needing towels for the second night! Will not be returning.
2 nachten verbleven in december 2023
Reactie van Boundless Bliss Hotel Mgmt op 27 dec 2023
To more accurately state the circumstances the parties 6 members did in-fact receive the requested towels on all three occasions ,including the seventh person who arrived later. Our towels are not to leave the property with, we are most appreciative of those who avail themselves of the in-stay servicing for the required fees. All the best for daily free servicing at our economical rates. Thank you for selecting Boundless Bliss Hotel

8/10 – Goed

Skie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked rhe view from the room. Able to view the ocean and around the city.
4 nachten verbleven in december 2023
Reactie van Boundless Bliss Hotel Mgmt op 25 dec 2023
Thank you for you stay. All the best,Be well

10/10 – Uitstekend

mac

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

8/10 – Goed

Lauri

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a good stay for the most part. There was one day we woke up to no water. The plumber was there by the time we left for our day of excursions. The pictures were not the same as seen when booking. There were lots of pictures that were laying against the walls and in the closet. Perhaps, never got around to hanging on the walls. The smoke alarm decided to go off several times during the night. So we just removed the battery. Not sure if the fridge was working all that great. It was sweating but cool inside. Our fruits ended up moldy by the second day.
5 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Richard

1 nacht verbleven in december 2023

10/10 – Uitstekend

John Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Air Conditioned Public Vitran Bus is available after a 2 minute walk down the road and can take you anywhere for only $1.00... The Cinema is a short walk down the road or take Vitran then enjoy your movie for $9.00 or $7.00 for Sr. Citizens.
1 nacht verbleven in november 2023

10/10 – Uitstekend

John Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoy Vegan Gourmet Food preparations and i was happy to find all the necessary items to bring every meal to the table..
4 nachten verbleven in november 2023

10/10 – Uitstekend

John Anthony

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly it was the Home atmosphere and spectacular view from your private Terrace overlooking the breathtaking Charlotte Amalie Harbor...
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Yuriy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Should have stayed here longer. Nice kitchen, ette, awesome view of the city. Clean, quiet, easy free paking.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Muller

Negatief: Netheid
3 nachten verbleven in december 2023
Reactie van Mgmt op 13 dec 2023
Given the generality and that we received no complaint, objection, no request for refund or unit modification, it is unclear what condition contributed to this level of dissatisfaction. We are fortunate that it is the rare guest who departs with this sentiment and continue to provide a high quality and economically accessible Island experience to those looking for that.

10/10 – Uitstekend

keith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in november 2023

8/10 – Goed

Francisco Antonio Madera, Manati

2 nachten verbleven in november 2023