4/10 Médiocre
Anna H.
4 déc. 2024
Les points forts : Propreté
Cockroaches and dangerous flooring
At first, looked great. Well-equipped kitchen, but all non-stick pans severely scratched. Unsafe & need to be tossed. Mgr said no.
In 17 days, killed 7 roaches! Droppings on kitchen counter. 1 crawled out of Waterpik handle! It's FL & everyone has them. We live 2 miles up the road & that's more than we had to kill in 2 yrs! Our house flooded during Helene & Milton & drywall had to be cut out, but no sign of roaches. We have a 1 story home. Vrbo is 2nd floor.
Murphy bed broken - one strut wasn't connected but they never noticed. It took most of our stay for them to finally fix it. Dangerously heavy!
Moldy shower & curtain. Mgr ordered new liner - I had to install. Needs plastic liner. Fabric one leaks water all over floor.
Water damage on floor in several places - floor sags down noticeably when you walk on it - in bathroom, kitchen, & living room. Worst is by balcony door. Someone can trip & get hurt - or worse.
Mgr said it was 'as pictured', but no balcony furniture. It was broken in the yard.
FEMA finally got us a hotel that met our autistic son's medical requirements, but mgr wouldnt let us leave early. Cold!
Most uneven floor ever! Major slopes in every room. Ankles sore like when skating - it's THAT uneven.
Vinyl plank flooring has big gaps & bad patches everywhere. Terrible job! Tile work awful too. Grout lines should be straight. Tile edges should lay flat. Water pressure issues. Hot water takes forever.
Far from the 5-star experience they promise!
Anna H.
Séjour de 17 nuits en novembre 2024