Piscine couverte, piscine extérieure

Avis sur Red Lion Hotel & Conference Center St. George, UT

3 out of 5
Red Lion Hotel & Conference Center St. George, UT
850 S. Bluff Street, St. George, UT

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 1057 avis sur 2339." "
Note des voyageurs de 8 (Bien), d’après 664 avis sur 2339." "
Note des voyageurs de 6 (Satisfaisant), d’après 332 avis sur 2339." "
Note des voyageurs de 4 (Médiocre), d’après 170 avis sur 2339." "
Note des voyageurs de 2 (Horrible), d’après 116 avis sur 2339." "

8,0/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Simon

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 20 janv. 2024
Dear Simon,Thank you for sharing your feedback on Expedia. We appreciate your input, and we're sorry to see that your experience fell short of expectations. If there are specific areas you feel we can improve or if you have additional details to share about your stay, please let us know. Your satisfaction is important to us, and we are committed to making necessary improvements. We hope to have the opportunity to provide you with a more positive experience on your next visit.Sincerely,Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour à St Georges pour découvrir la ville
Séjour de deux au RED Lyon Hôtel chambre confortable et spacieuse Endroit très calme Personnel sympathique Seul reproche au petit déjeuner : aucun fruit
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 28 sept. 2023
Dear Guest,Thank you for sharing your feedback with us. We're glad we were able to provide you with a pleasant, comfortable, and quiet experience. We take great pride in serving guests well. I hope you'll be able to stay with us again soon.Sincerely,Hotel Manager

2/10 Horrible

OLIVIER

Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 30 sept. 2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Bien

OLIVIER

Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 4 sept. 2023
Dear OLIVIER,Thank you for taking the time to leave a rating on your stay at the Red Lion Hotel & Conference Center St. George, UT! If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

8/10 Bien

Patricia

Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 26 avr. 2023
Dear Patricia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

6/10 Satisfaisant

Yvonnick

Voyage en famille
Les points faibles : Propreté et personnel et service
A fuir chambre très sale !!!
Séjour de 1 nuit en février 2023
Réponse de Hotel Manager le 25 févr. 2023
Dear Yvonnick,Thank you for taking the time to share your feedback about the cleanliness of the room. We apologize for the inconvenience you experienced during your stay. We take all guest concerns seriously and will investigate your comments to ensure that our housekeeping standards are being met. We hope that you will give us another opportunity to serve you in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Johnny, Riverside

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté
The property itself is a bit aged and has an old smell to it. The toliet in our room was dirty and the maintenance guy came to clean it after we were in the room. Also, our air conditioner didnt work and a few hours into us checking in they moved us to a new room. Staff was fine.
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mai 2024

8/10 Bien

Lopez, Gardena

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice buffet
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 29 mai 2024
Dear Lopez,Thank you for your feedback and for giving us a 4 out of 5 rating! We're delighted to hear that you enjoyed our buffet. We're committed to providing a satisfying dining experience for our guests, and we're glad you found it nice. If there's anything specific you think we can do to earn that extra star next time, please feel free to let us know. We hope to see you again soon at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

10/10 Excellent

Rebecca

Voyage en famille, Voyage en couple
Les points forts : Propreté et personnel et service
Needs some upgrades but a farely clean establishment.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 29 mai 2024
Dear Rebecca,Thank you for taking the time to leave us a 5 out of 5 rating! We appreciate your feedback and are glad to hear that you found our establishment, the Red Lion Hotel & Conference Center in St. George, UT, fairly clean. We're always striving to improve, so we'll definitely take your suggestions for upgrades into consideration. We hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Nessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 29 mai 2024
Dear Nessa,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us at the Red Lion Hotel & Conference Center in St. George, UT! Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bien

bannia

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me encantó este hotel ! Es muy familiar , me hubiera encantado que tuviera una cafetera en la habitación, pero lo demás fue genial
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 27 mai 2024
Dear Guest,Thank you for your feedback and for the 4 out of 5 rating! We're thrilled to hear that you loved our hotel and found it to be familiar. We appreciate your suggestion about having a coffee maker in the room, and we will take this into consideration for future improvements.We're glad that the rest of your stay was great, and we hope that the positive aspects of your experience made up for any inconvenience regarding the coffee maker.Thank you again for your feedback, and we look forward to welcoming you back in the future at the Red Lion Hotel & Conference Center in St. George, UT!.Sincerely, Hotel Manager

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 27 mai 2024
Dear Shannon,Thank you so much for your wonderful rating! We are elated to hear that you had a 5-star experience with us. We at the Red Lion Hotel & Conference Center in St. George, UT, strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Bien

Magdalena

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 27 mai 2024
Dear Magdalena, Thank you for taking the time to leave a rating on your stay at the Red Lion Hotel & Conference Center in St. George, UT!If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

JAMES

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and helpful. Rooms clean
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 26 mai 2024
Dear James,Thank you for your wonderful review! We're delighted to hear that you found our staff friendly and helpful, and that your room was clean. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 27 mai 2024
Dear Elizabeth,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We at the Red Lion Hotel & Conference Center in St. George, UT, believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bien

Song

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 26 mai 2024
Dear Song,Thank you for your feedback and 4 out of 5 ratings! We're glad to hear that you had a positive experience overall. If there's anything specific, we can improve upon to earn that extra star next time, please let us know. We appreciate your input and hope to welcome you back at the Red Lion Hotel & Conference Center in St. George, UT for an even better stay in the future!Sincerely, Hotel Manager

10/10 Excellent

ELIZABETH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 26 mai 2024
Dear ELIZABETH,Thank you for your 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back for another wonderful stay at the Red Lion Hotel & Conference Center in St. George, UT, in the future!Sincerely, Hotel Manager

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, especially for the price. Convenient to downtown St George and freeway. Clean pool and NICE pickleball, basketball, and mini golf. Staff is very nice.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 26 mai 2024
Dear Dawn,Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay and found our hotel great, especially considering the price. We're glad you liked our convenient location, clean pool, and the variety of recreational amenities like pickleball, basketball, and mini golf. It's wonderful to know that our staff made your experience even better with their friendliness. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Colleen

Voyage en famille
Les points forts : Équipements
Everything is ok I wish I would have gone swimming, I forgot my suit.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 26 mai 2024
Dear Colleen,Thank you for your positive review! We're glad to hear that everything was okay during your stay. We apologize for the inconvenience of forgetting your swimsuit. Next time, we'll ensure you have a memorable swimming experience waiting for you. We appreciate your feedback and look forward to your next visit.Sincerely, Hotel Manager

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly folks, pool/hot tub
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 24 mai 2024
Dear Alex,Thank you for taking the time to leave a review! We're delighted to hear that you found our staff friendly and enjoyed our pool and hot tub facilities. If there's anything specific you loved or any areas where we can improve to make your next stay even better, feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another fantastic experience!Sincerely, Hotel Manager

10/10 Excellent

Zachary

Voyage en famille avec de jeunes enfants
We stayed for 2 nights and loved it! It was so affordable and had fun amenities - especially for the kids! We loved the indoor/outdoor pool and games room. So fun to have access to mini golf and the courts outside. We were pleased with the continental breakfast! Staff were super friendly. Room was great - we loved having the pull out bed for our kids and it was fun to be right across from the pool!! Lots of good eats nearby - FOR SURE check out Mo ‘ Bettahs!! And a quick drive into Zion National Park which was phenomenal! We would definitely stay here again!! Thanks so much
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 24 mai 2024
Dear Zachary,Thank you for choosing to stay with us and for sharing your wonderful experience! We're thrilled to hear that you and your family enjoyed your time with us, especially the amenities like the indoor/outdoor pool, games room, and mini-golf. It's fantastic that you found the continental breakfast pleasing and that our staff made your stay even more enjoyable. We're glad our location near Zion National Park and local dining options added to your experience. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 Excellent

Debra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice amenities for family activities. Really enjoyed our stay.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 24 mai 2024
Dear Debra,Thank you for your perfect rating and positive feedback! We're delighted to hear that you and your family enjoyed the amenities and had a pleasant stay. We look forward to welcoming you all back for more enjoyable experiences in the future.Sincerely,Hotel Manager

8/10 Bien

Colleen

Voyage en couple
It’s clean despite the age
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 23 mai 2024
Dear Colleen,Thank you for your review and positive rating. We're glad to hear that you found the hotel clean, despite its age. We're committed to maintaining cleanliness standards to ensure a comfortable stay for our guests.Sincerely, Hotel Manager

6/10 Satisfaisant

Kandice

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It was quiet old inside rooms lobby chlorine smell was so strong because of indoor pool
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Kandice,We apologize for any inconvenience caused by the indoor pool's chlorine smell and the older decor. Your feedback is valuable to us, and we'll work to address these issues to enhance the overall experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Yessenia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well I was a little worried after seeing all the reviews about this place being outdated, honestly I had zero issues here! Everything was great! The breakfast was good too and the room service staff were always quick to bring extra things we needed! So many food choices around this area and the pool / hot tub was usually always being used by kids but the room was clean I did not smell anything moldy either and yes the coffee was delicious
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Yessenia,Thank you for the perfect rating and for sharing your positive experience with us! We're thrilled to hear that you had a great stay and that you didn't encounter any issues, despite initial concerns about outdated reviews. We're glad you enjoyed the breakfast, appreciated the quick service from our staff, and found the room clean. It's fantastic to hear that you enjoyed the variety of food choices in the area and that you found the coffee delicious. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

8/10 Bien

Janice

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay. Easy to find. Front desk staff great!!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Janice,Thank you for your 4 out of 5 rating and for sharing your positive experience! We're glad to hear that you found our hotel to be a nice place to stay and that our front desk staff were great.We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

10/10 Excellent

Dan

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Dan,Thank you for choosing our Red Lion Hotel & Conference Center in St. George, UT, and for your kind words in the review with a 5-star rating. Your feedback is greatly encouraging and motivating for our team. We are committed to continually enhancing our hospitality and guest comfort. Serving guests like you is a delight, and your rating inspires us to further improve our service. We look forward to welcoming you back in the near future!Sincerely, Hotel Manager

8/10 Bien

Rory

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté
The roo was clean , but needs a bit of updating. The refrigerator froze all of our food!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Rory,Thank you for your feedback and the 4 out of 5 rating. We're glad to hear that the room was clean, but we apologize for the issue with the refrigerator freezing your food. We'll address this matter promptly and consider your suggestion for updating the room. We appreciate your understanding and hope to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

8/10 Bien

Clarissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was a weary traveler looking to fall asleep at 6pm but i gotta say, having a room facing the inside of the lobby with the pool and hot tub meant there was so much noise from all the kids and families hanging out out there. I didnt actually go to sleep til quiet time. Its all good tho. The hotel was nice.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Clarissa,Thank you for your feedback! We're sorry to hear that the noise from the pool and hot tub area disrupted your early sleep. We appreciate your understanding and are glad to hear that overall, you found the hotel to be nice. We'll take your comments into consideration to ensure a more peaceful stay for all guests in the future. We hope to welcome you back for a more restful experience at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

10/10 Excellent

melissa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was great! I felt safe and my kids enjoyed the pool and all the other activities the hotel privides. I only stayed for one night but was wishing we could have stayed longer!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 15 mai 2024
Dear Melissa,Thank you for your excellent rating and positive feedback on Expedia! We're delighted to hear that you and your kids enjoyed your stay with us. It's wonderful to know that you felt safe and that the room met your expectations. We're also thrilled that you were able to enjoy the pool and other hotel activities. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for a longer stay in the future!Sincerely,Hotel Manager

8/10 Bien

Michal, Greeley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room I stayed in was good size with some furniture like a living room. It was a nice place to spend the night.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Michal,Thank you for your positive rating and feedback! We're glad to hear that you enjoyed the spacious room and found it comfortable for your stay. If there's anything else we can do to enhance your experience in the future, please let us know.Sincerely, Hotel Manager

8/10 Bien

Natalie

Voyage en famille
Les points forts : Propreté et personnel et service
The front desk/pool/breakfast area was nice, our room was clean but dated and very no-frills. It was a great value!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Natalie,Thank you for your feedback and positive rating! We're glad to hear that you found our front desk, pool, and breakfast area nice. While we're sorry to hear that you found your room dated and no-frills, we're pleased that it was clean and provided good value for your stay. We appreciate your comments and hope to have the opportunity to welcome you back again in the future at the Red Lion Hotel & Conference Center in St. George, UT! Sincerely, Hotel Manager

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Jessica,Thank you for taking the time out of your busy schedule to write a review about your stay at our Red Lion Hotel & Conference Center in St. George, UT!. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 15 mai 2024
Dear Michael,Thank you for your fantastic rating of 5 out of 5 on Expedia! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is important to us, and we're glad that everything met or exceeded your expectations. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

6/10 Satisfaisant

john

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Not that clean in the room
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 13 mai 2024
Dear John,Thank you for sharing your feedback with us. We apologize for any cleanliness issues you encountered during your stay. Your comments will be shared with our housekeeping team for immediate improvement. We appreciate your patronage and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El staff del recepción es excelente, muy amable y servicial , el hotel está en buenas condiciones.el desayuno está muy bien .
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Jose,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our reception staff excellent, friendly, and helpful. It's great to know that you found our hotel in good condition and enjoyed our breakfast offerings. We appreciate your kind words and hope to welcome you back again soon for another wonderful stay at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

8/10 Bien

Joel

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Nice facility and great staff
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 13 mai 2024
Dear Joel,Thank you for choosing to stay with us and for taking the time to leave your feedback. We're thrilled to hear that you found our facility nice and our staff great. Your kind words are appreciated, and we hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager

8/10 Bien

Gwendolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Gwendolyn,Thank you for your positive rating on Expedia! We're glad to hear that you had a good experience during your stay with us. If there are any areas where we can improve to make your next visit even better, please let us know. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Bien

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall I enjoyed my stay for the price and would stay here again. The room was fairly clean, breakfast had plenty of filing options, and the included amenities (pool, hot tub, sport courts, etc.) were nice. I’m giving it four stars though because the tub/shower had a bit of wear and tear to it. Also, there’s a few details I noticed throughout the hotel and room that could use some small touch ups (broken clock in the pool area, hanging pictures not straight, etc.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Kyle,Thank you for your feedback and for choosing to stay with us at the Red Lion Hotel & Conference Center in St. George, UT! We're glad to hear that you enjoyed your overall stay, including the price, breakfast options, and amenities such as the pool, hot tub, and sports courts. We appreciate your honesty regarding areas for improvement, such as the wear and tear in the tub/shower and some small details that could use touch-ups throughout the hotel. Your feedback is valuable to us, and we'll address these issues to ensure a better experience for future guests. We're grateful for your four-star rating and hope to have the opportunity to welcome you back for an even better stay in the future! If there's anything else we can do to enhance your next visit, please let us know.Sincerely, Hotel Manager

8/10 Bien

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
April at the front desk was extremely friendly and helpful. I enjoyed the hotel pool, ping pong and pool table. Breakfast was average and starts somewhat late at 7am. Beds need replacing/updating. This was my 2nd stay at this hotel and would stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Brenda,Thank you for your feedback! We're delighted to hear that April provided you with friendly and helpful service at the front desk and that you enjoyed the amenities such as the pool, ping pong, and pool table. We appreciate your feedback regarding breakfast timing and the condition of the beds. Your comments are valuable to us as we continuously strive to improve our guests' experiences. We're glad to hear that you would stay with us again, and we look forward to welcoming you back for your next visit at our Red Lion Hotel & Conference Center St. George, UT!Sincerely, Hotel Manager

6/10 Satisfaisant

Rylee

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No elevator even though there are rooms on the second floor. The window in our room didn’t look outside, but into the main floor lobby. The curtains didn’t block out the lobby’s lights. Those things were weird, but not dealbreakers. The bathtub looked dirty and my husband found mold under the bath mat. They gave us a full refund for the second night because of the mold. The mini golf course was fun.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Rylee,We apologize for the inconveniences you experienced during your stay, including the lack of an elevator, the unusual window view, and the cleanliness issues with the bathtub. These are not the standards we aim to uphold, and we understand the importance of a comfortable and pleasant stay. We appreciate your understanding and patience, and we're glad to hear that you enjoyed the mini-golf course. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Bien

DEVON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good value
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 8 mai 2024
Dear DEVON,We're glad to hear you found great value in your stay with us at the Red Lion Hotel & Conference Center in St. George, UT! Thank you for your positive rating and for choosing our hotel. Your satisfaction means a lot to us, and we hope to welcome you back for another enjoyable stay soon. Sincerely, Hotel Manager

10/10 Excellent

Kelly

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Its ok
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Kelly,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again at the Red Lion Hotel & Conference Center in St. George, UT.Sincerely,Hotel Manager

10/10 Excellent

Kayla

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 26 mai 2024
Dear Kayla,Thank you for your 5 out of 5 rating! We're thrilled that you had an excellent experience with us at the Red Lion Hotel & Conference Center in St. George, UT! We appreciate your feedback and look forward to hosting you again soon!Sincerely, Hotel Manager

8/10 Bien

Kurt L

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Kurt L,Thank you for taking the time to share your experience and for your positive rating of 4 out of 5 on Expedia. We're glad to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Manager

4/10 Médiocre

Darrell

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The lobby was clean& the coffee was good, always available. The hot tub didn’t work. Had gave maintenance come. The room had ONE tiny little bar of soap for tub & sink. The towls were cheap & small. The tub had no way to stop the water to take a bath, they brought a plastic flat rubber piece. The shower curtain bar was mounted to the wall with rusted out old mounts. However the tub was clean. There was One small trash can for the entire room & bath. No one answered the phone to call for help, & there was no space to leave a message. The breakfast was poor & people were fighting over the one waffle maker. So, we left. This was a poor experience & we will not return.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Darrell,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay and understand your disappointment. Your comments about the hot tub, room amenities, maintenance, and breakfast are concerning, and we will address them immediately to ensure a better experience for our guests in the future. We appreciate your detailed review as it helps us identify areas for improvement. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking excellent
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Charles,Thank you for your 5 out of 5 rating on Expedia! We're thrilled to hear that you found our parking facilities excellent. Your feedback is appreciated, and we hope you had a comfortable and enjoyable stay overall. We look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Aurora

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Aurora,Thank you for leaving us a perfect 5 out of 5 rating on Expedia! We are thrilled to hear that you loved your stay with us. Our team works hard to provide exceptional service and amenities to all our guests, and we are delighted that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Michael

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 5 mai 2024
Dear Michael,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager