Hôtel près de Spoilt Spa at Smiths (Gretna)

« Breakfast was too greasy even though we asked for ot cooked woth no oil »

« All staff were very friendly and extremely helpful, made us feel very relaxed during our stay. The breakfast here was absolutely fabulous with everything there that it stated was there. We also had an afternoon tea booked for after our small wedding and this was excellent and so was the lovely Maria who served our champagne and made sure we had everything we needed. Above and beyond expectations and we were not rushed at all. There is plenty of parking for guests and the grounds of the Hotel are...

« Tout s'est très bien passé. Le seul petit bémol est que nous avons dû payer 15 livres pour notre chienne qui a dormi à l'hôtel. A aucun moment de la réservation nous n'avions été informés de cette somme, que nous trouvons plutôt exagérée. »

« Arrived at the hotel, which to their credit allowed us to check in early as we had to get to a wedding before their usual check-in time. Unfortunately the room was absolutely freezing - we thought the heating might be off, but it was actually on. As we were in a rush we turned the heater up and left for the day. We got back late at night to find the room still extremely cold. As the reception building was closed, and we’d previously been told that the hotel was fully booked, we handed the key in...

« Comfortable and convenient... »

« Le personnel est très gentil. Ce qu’il faut améliorer : 1. la salle de repas et petit dej au niveau de la réception c’est vraiment étrange et gênant 2. Nous avons attendu près d’1 heure pour avoir le petit déjeuner (beaucoup trop long) 3. Aucun service proposé à l’arrivé, pas d’informations (simple remise de la clef ). 4. Nous avons eu 4 réponses différentes pour l’horaire du petit déjeuner et pareil pour les tarifs . Globalement personnel très gentil mais semble peu professionnel. »

« Lovely stay, beautiful room very calm, host very kind with good advices »

« We had a good comfortable stay and where made to feel welcome »

« Parking car was easy. A little bit of a walk into town.Meals in the restaurant were average. Not the best Premier Inn we have stayed at. »

« Property is lovely, a real home from home and the hosts have thought of everything you might need. Pet friendly. Local pub nearby and lots of lovely walks. Very friendly locals. »

« Super B&B, la patrone est très sympathique, souriante et serviable. Les repas étaient délicieux, et la chambre spacieuse et propre ! Great B&B, the boss is really nice, and thoughtfull. Meals are excellent and the room is big and very clean. »

« Superbe hôtel cottage, magnifique, calme, personnel charmant. Tres bon restaurant ! Literie confortable, chzmbre impeccable, hyoer mignon. Au top. Bravo! »