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Avis sur Zalanta Resort at the Village

4 out of 5
Zalanta Resort at the Village
4101 Lake Tahoe Blvd, Suite G, South Lake Tahoe, CA

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 110 avis sur 134." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 134." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 134." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 134." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 134." "

9,6/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

David

Voyage en groupe
Les points forts : Équipements
Great staff.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Lanxin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent place and service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nedward

Séjour de 2 nuits en mars 2024

10/10 Excellent

Kaan

Séjour de 5 nuits en février 2024

10/10 Excellent

Sheree

Voyage en famille
Les points forts : Propreté et confort de la chambre
It was a beautiful property. We had a great time. We had main Tv outlet not working and the doors to all patios did not lock other than that no problems. Would stay again.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Robert

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The Wi-Fi internet doesn’t really work and only sometimes barely works. We’ve stayed here 5 times and the resort is beautiful but this is the second trip this has happened. Wi-Fi in rooms is so weak you essentially can’t use it (cuts out every 5 minutes or so). For a 4 star place and this price you think they would figure it out by now.

10/10 Excellent

Alexey

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Cierra

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Zalanta Staff le 25 août 2023
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 Excellent

Jaclyn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Zalanta Staff le 25 août 2023
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 Excellent

Timothy

Séjour de 7 nuits en juillet 2023
Réponse de Zalanta Staff le 25 août 2023
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 Excellent

Candice

Séjour de 4 nuits en juillet 2023
Réponse de Zalanta Staff le 25 août 2023
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 Excellent

Inderdeep

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Zalanta Front Desk Staff le 8 juil. 2023
Thank you for taking the time to leave us a 5-star review!

10/10 Excellent

Jeremy

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Zalanta Front Desk Staff le 23 juin 2023
We are so glad to hear that you had a wonderful experience!

10/10 Excellent

Tracey

Voyage en famille
Les points forts : Propreté et confort de la chambre
Would return
We had a fantastic time staff very friendly super clean and rooms were perfect.
Séjour de 3 nuits en mai 2023
Réponse de Zalanta Front Desk Staff le 23 juin 2023
I'm so glad to hear that you had a wonderful experience! It sounds like our staff was very welcoming and the accommodations were spotless. Thank you for sharing your positive feedback.

10/10 Excellent

Chinh

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly and helpful staff. Cindy went above and beyond to help us. Location is perfect as it is right across from gondola and surrounded by shops. Room is spacious and clean. The heated pool and jacuzzis are nice after a day on slopes.
Séjour de 3 nuits en février 2023
Réponse de Zalanta Front Desk Staff le 28 févr. 2023
We are so glad you enjoyed your stay at Zalanta! Hope to see you again in the future.

10/10 Excellent

Chinh

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de Zalanta Front Desk Staff le 28 févr. 2023
We are so glad you enjoyed your stay at Zalanta! Hope to see you again in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de Zalanta Front Desk Staff le 17 févr. 2023
We are so glad you enjoyed your stay, hope to see you again in the future!

10/10 Excellent

Louise

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful property
Séjour de 2 nuits en novembre 2022
Réponse de Sydney N. Front Desk Supervisor le 3 janv. 2023
Thank you for taking the time to write a great review for us. We take a lot of pride in our beautiful resort. Come back and visit us again soon!

10/10 Excellent

Keren

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was lovely and well equipped
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Aviv

Séjour de 3 nuits en août 2022
Réponse de Max le 5 sept. 2022
Thank you for the kind review!

10/10 Excellent

Samer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Centrally located, kind staff, and beautiful property
Séjour de 5 nuits en août 2022
Réponse de Rose Holschuh - Zalanta le 18 août 2022
Hello! I am so happy that you enjoyed your stay with us. Thank you for choosing Zalanta, and we hope to see you again very soon! Kind regards, Rose Holschuh Property Manager Zalanta Resort at the Village

10/10 Excellent

Angela

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing! Best resort ever. I will be back!
Séjour de 4 nuits en août 2022
Réponse de Rose Holschuh le 14 août 2022
Hello Angela, We are so pleased that you had an amazing stay! Our team takes great pride in the service we provide to our guests and owners. If we have given you an amazing experience, and made you feel special, then we couldn't be happier. I thank you for staying with us at Zalanta Resort at the Village, and I look forward to welcoming you back soon! Kind regards, Rose Holschuh Property Manager Zalanta Resort at the Village

10/10 Excellent

Tarang

Voyage en famille
Les points forts : Propreté et confort de la chambre
Incredibly clean and modern. Super high quality. Entire building from entrance to getting to your room is prestige. Luxurious. Super comfy bed. Beautiful large pool with towel service. Used the beach vouchers. Amazing place.
Séjour de 2 nuits en juin 2022
Réponse de Max le 7 juil. 2022
We are so happy that you enjoyed your stay! Please keep us in mind for your next visit!

8/10 Bien

Xiaoyun

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent location, great service.
Séjour de 4 nuits en novembre 2021

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 6 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Well maintained property. Large enough to feel like a resort but small enough that you can access pool, fitness center and rooms easily. Very organized pool area.
Séjour de 5 nuits en août 2021

8/10 Bien

Gary

Les points forts : Propreté et confort de la chambre
Séjour de 5 nuits en juillet 2021

8/10 Bien

ANANT

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Lisa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2021

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great place to stay.
Really lovely accommodation, clean and spacious. Nice pool and gym. Staff all helpful and private parking. Great location for summer and skiing. A little more expensive than other places but well worth it.
Séjour de 5 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property for our family of 7. We stayed in the 4 bedroom and it was spacious and had all the amenities needed. The front desk was very pleasant and helpful during our stay. The resort is across from the gondola and in walking distance to many restaurants. We enjoyed our stay and would recommend it.
Séjour de 5 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great service! Extremely clean rooms
Séjour de 1 nuit en juillet 2021

8/10 Bien

Jason

Voyage en famille
Les points forts : Propreté et confort de la chambre
Minor glitches
Overall exceptional, but some negatives: Sinks in one bathroom- the J-traps were clogged so after shaving took lots of time to clear hairs. TV wall mounts were weak- in one room partially falling off (photo) and precariously hanging. Kitchen stocked, but no spatula and no bowl. Why important? Was making pancakes and can’t do without bowl & something to flip with- bought both and donated. Many positives, but if going to command $1200-$2000 a night it needs to be perfect and was not perfect.
Séjour de 4 nuits en juin 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The two bedroom w/two baths unit is spacious for our family of four. There are plenty seating: high chairs at the kitchen, dining set, couch in the living area and in the balcony. Utensils and appliances are plenty. The swimming pool has the deep side which is great for laps. Staff are responsive. However, maintenance is minimum.
Séjour de 3 nuits en mai 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Resort was very nice. Within walking distance of shopping and restaurants. Would stay here again!
Séjour de 3 nuits en mai 2021
Réponse de Front office Manager le 10 mai 2021
Thank you so much for taking the time to review our property! Your feedback is essential to our operation and we couldn't be more grateful for your kind words.

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en avril 2021
Réponse de Max Brown le 8 mai 2021
Thank you for your review. We look forward to seeing you on your next visit to Tahoe!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en avril 2021
Réponse de Max Brown le 30 avr. 2021
Thank you so much for your feedback. We at Zalanta - Heavenly take pride in understanding each and every one of our guest's concerns which helps us prevent future issues.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Proximity to the gondola, beautiful condos. Not enough glasses, coffee cups (3 : ( )??? 3 wine glasses? Cutting boards were broken. no salt or pepper.
Séjour de 2 nuits en mars 2021
Réponse de Gondola Vista le 1 avr. 2021
Thank you for your review. We will pass this information along to our housekeeping staff for inventory purposes so the glassware is more accommodating. We hope to host you again soon!

10/10 Excellent

Michelle, Daly City

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great rooms with a great view ! Our kids loved it
Séjour de 1 nuit en décembre 2018
Réponse de Zalanta Staff le 2 févr. 2021
Thank you for the kind words, Michelle! We look forward to hosting your family again soon!

10/10 Excellent

jennifer

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en décembre 2020
Réponse de Zalanta Staff le 29 déc. 2020
Thank you for the review, Jennifer. We hope to host you again soon.

8/10 Bien

Cassi, Bay Area, CA

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I’ve been eyeing this property since it was being built and am so glad we finally got a chance to stay here. We had a 2 bedroom/2 bathroom unit and felt completely at home. It was decorated beautifully and stocked well. For the prices you pay I was a little disappointed the ceiling fans were grimy and the dishwasher wasn’t unloaded. We also didn’t get a chance to use most of the amenities due to covid restrictions which was unfortunate. Otherwise, the staff was absolutely lovely! They had plenty of parking in a lot in the back. They are located directly across the street from heavenly village which was great for grabbing takeout. I would highly recommend Zalanta!
Séjour de 2 nuits en décembre 2020
Réponse de Zalanta le 15 déc. 2020
Thank you for the kind words, Cassi. We have relayed your feedback to our housekeeping staff. We look forward to hosting you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté
The bed wasn't comfortable and they only had three small pillows. It was a little frustrating considering the amount of money we paid for the room.
Séjour de 2 nuits en novembre 2020
Réponse de Zalanta le 24 nov. 2020
We are sorry for the inconvenience you experienced during your stay. Next time, feel free to request more pillows and our front desk will bring them to you.

10/10 Excellent

Rachel

Voyage en famille, Voyage en groupe
Les points forts : Propreté et confort de la chambre
Our Anniversary trip to Tahoe
We arrived late night and were greeted with two very happy and thoughtful people named Nick and Melissa. The next day, we met bubbly Katy, Sydney and eventually Emily. We greeted each of them every time we passed through the lobby and we exchanged great communication on all things Tahoe. They were always readily available to provide anything that we needed from a small repair to the blinds, extra pillows and towels to sightseeing and dining ideas. We truly felt very well attended to on this visit! Our only major disappointment was that the hot tub was closed due to COVID restrictions - a big bummer for us, especially since so few people were there. Overall, this was a wonderful place to stay in a super convenient location. We WILL be back!!!
Séjour de 8 nuits en octobre 2020
Réponse de Zalanta le 22 oct. 2020
Thank you for celebrating your anniversary with us! We will be sure to notify our team of a job well done. We look forward to hosting you again soon!

10/10 Excellent

Tim C., Tucson AZ

Les points forts : Propreté
We loved this condo at Zalanta!
We had a wonderful trip to Zalanta. The layout and space is beautiful, the staff was very attentive and accommodating. Great views and surroundings. It is located right across the street from the gondola to heavenly ski area Right in the center of all the action near the casinos etc, so if that's what you're looking for it is ideal. Not too far from the lake which of course is always beautiful and there is a private beach that you get free admission to.
Séjour de 20 nuits en août 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en octobre 2020
Réponse de Zalanta le 29 oct. 2020
Thank you for staying with us! We hope to host you again soon!

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en septembre 2020
Réponse de Zalanta le 29 oct. 2020
Thank you for staying with us! We hope to host you again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Exelent view and professional service We going back next year
Séjour de 2 nuits en août 2020
Réponse de Zalanta le 23 oct. 2020
Thanks for staying with us! We can't wait to have you again next year!

4/10 Médiocre

Lorne, Palm Springs

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Very disappointed in this property. Unit was poorly stocked. Had to ask for basic items such as trash cans for the bathroom, kitchen towels , detergent and the list goes on . Felt like we were living in a fish bowl . The window of the master bed looked right out on the deck of the next unit. Area was very loud and we had to complain about the noise from a party below us. Did not meet my expectations for a high end property. Way over priced for what we got . Would never stay here again.
Séjour de 7 nuits en août 2020
Réponse de Zalanta le 24 oct. 2020
Hi Lorne, We are so sorry for the inconveniences you experienced during your stay. We hope that you will reconsider and stay with us in the future.

8/10 Bien

terri

Voyage en famille
Les points forts : Confort de la chambre
Séjour de 4 nuits en août 2020