Spahotels in Soto del Real

"Good location for Bernabéu stadium , and also perfect staff"

"Half a year since our previous visit we were back. Still a great experience! Roberta our host was there to welcome us and was there when we needed her. We will certainly return soon to this great hotel!"

"Great location. Overall fine hotel. The only reasons for the average rating instead of good/great, is: there is only one elevator for a quite large hotel with around 15 floors. This means the wait time for the elevator is quite long, and often when it opens, it is already full (the elevator is not big), so you have to wait another few minutes. The second reason: the room felt a bit outdated, and smelled a bit "old". Lastly, it was around 30 degrees in my room (in winter!); I tried to get the temperature down by turning the AC on. The AC is an oldfashioned panel with only 1 knob to turn +5 degrees to -5 degrees. So, I turned it to -5 degrees and could hear air being blown into the room. The temperature did not go down, so I had 2 terrible nights. After asking about this at the reception, they told me the temperature can not be regulated per room, but is controlled centrally. So, me "turning on" the AC actually caused warm air to be blown into the room... Luckily the windows open all the way, so the cold outside air cooled my room down."