Hôtel près de Smithers Lake (Richmond)

« Outstandingly clean and also the service was excellent »

« It was the service for me. Because of a late check-in on a busy Friday night, we got a room with no view (window opened up to the hotel roof of the entry foyer), the walls were painted with no wall paper so it looked bare, and every step of the person above was heard through the ceiling. I discreetly spoke to the front desk staff who immediately resolved it by switching rooms at no add’l cost. We also forgot our iPad in the room and ran down to the lobby after midnight for help and the girl at...

« No complaints »

« Everything was wonderful except the pool was randomly really dirty. »

« Value for money and the all day beverages were a great touch. »

« Satisfait »

« Le confort de la chambre est convenable mais l’air climatisé est extrêmement bruyant et peu même réveiller en pleine nuit quand il se déclenche. Le petit déjeuner n’est pas assez fourni, il manque des yaourts des fruits et des confitures. »

« We had a mixed experience during our stay. On the positive side, our room was spotless and the location was fantastic. Many of the staff members were kind and helpful. However, customer service wasn't entirely consistent across the board, and we were really bummed that the pool was closed—especially since the kids were looking forward to swimming. »

« The room is large and clean. The staff is friendly and helpful. The breakfast is good. The parking lot is spacious and well lit. We enjoyed staying here for 4 nights. »

« Great staff »

« In this all went well »

« Everything was very clean! Enjoyed my stay so much! My only complaint is that there was no hand soap :( but everything else was great!! »

« Unfortunately the people in the room next door and the people at the bar across the street were all very loud until late. »

« Convenient location »