Hôtel près de Chutes d'eau Smalley Falls (Niagara)

« The room provided reeked of mildew smell, and the carpet was damp. There was no toilet seat top. The only toiletries proved was bars of soap. When asked about shampoos or such. The clerk stated we could buy some. When checking inthey offered coffee but the breakfast they said granola bars are available. We were going to stay two nights but with the condition of the room I asked the clerk if we could cancel the second night. She said yesand canceled the room and refunded the charge for...

« We had a great stay. I couldn't get over how big the hotel rooms are. Double the typical hotel size room for sure. Clean rooms and sound proof. Hotel was booked solid for our weekend there and I didn't hear anyone through the walls or doors. Only thing I could complain about is that the bar/restaurant stop serving by 7:30pm so we had to drive 15mins to find a place to eat. Overall, I would stay there again but plan to arrive earlier because everything closes so early in the area. »

« A cheap and clean room. For the price, it was worth its value! »

« The staff was very helpful and it was a very good stay »

« Purchased through Expedia and hotel charged my card $50. Been 2 weeks and still no credit to my account. Upset with both hotel and Expedia. »

« Nice breakfast and easy parking! »

« Great location, food was good and lots to do on property »

« Despite stating on their website that emotional support animals would be considered as welcomed to guests free of charge, when I arrived at the location, I was told no cats. They said any other type of emotional support animal would be allowed, including fish, guinea pigs rabbits but not cats. I had already paid and did not get a refund because on their website. It also says that there will be no refunds if the reservation is changed in anyway. I had written on my reservation that I had an...