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Beoordelingen van Sitka Hotel and Restaurant

2.5 out of 5
Sitka Hotel and Restaurant
118 Lincoln St, Sitka, AK

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 115 van 305 beoordelingen" "
Gastenscore: 8 - Goed. 93 van 305 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 305 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 305 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 305 beoordelingen" "

8,4/10

Netheid

7,8/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Michael

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What should be a classic stay in an older rustic inn is not. It’s more like a motel 6 with bigger rooms and Very limited tv channels.
1 nacht verbleven in mei 2024

8/10 – Goed

Ruben

Reisde met familie
Positief: Netheid
Convenient location.
2 nachten verbleven in mei 2024

4/10 – Matig

Gary

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

carly

3 nachten verbleven in mei 2024

10/10 – Uitstekend

Sherrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don't let the looks deceive you. Older building, but clean rooms, well kept. The desk clerk was super nice. On site Italian restaurant was very good. We would recommend.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sharla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean and located near restaurants and sights!!
1 nacht verbleven in april 2024

4/10 – Matig

Lenora

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I did not like that when I checked in they did not give the requested room size I had requested and tried to charge me for a roll away since the lady at the counter did not know how to change my room to what I had wanted to begin with. Then they tried to double bill my stay.
3 nachten verbleven in april 2024

4/10 – Matig

Keith

4 nachten verbleven in april 2024

8/10 – Goed

Courtney

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
I was in Sitka for a long weekend and I would stay at this hotel again without doubt! Our room was decently spacious, although I wish they had a double queen/ single king option instead of double beds but space would be an issue I understand. Our room had a Mountain View and a kitchenette that suited our needs with a coffee maker, although if you’re going to have a kitchenette with stovetop and a keurig, you should probably have dishes and cooking pans in the room as none were provided. The towels and bathroom were clean but the fake drawer beneath the sink fell off when I touched the top of the sink and I could tell by the duct tape that was on the back of it, it had been a previous issue that the handyman failed to fix adequately, but this wasn’t an issue as I told housekeeping and went about my day. The hotel itself is within walking distance of everything and situated on the waterfront and right next to awesome restaurants! But don’t bank of having breakfast, it’s vaguely continental with 4 different stale cereals and a gallon of milk with a loaf of bread in the fridge and a toaster next to a keurig, we recommend going to Mean Queen for breakfast! Overall I would still give the hotel a 4/5 because service was great and everyone was very kind!
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Kaylee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10 for being southeast Alaska, I would & am staying here again. Next door to a bar ;) I like that
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Eric

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I enjoyed our entire stay. The staff was wonderful and the hotel was well maintained and very very clean.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Kevin

Reisde met een groep
Anna, Victor, and Lex were tremendously helpful during my stay. All were knowledgeable and friendly regarding my questions.
5 nachten verbleven in maart 2024

8/10 – Goed

Henry

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Cassie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I got stranded in Sitka after my flight couldn’t land in Juneau. I booked a room for the night, the shuttle hotel was very convenient, the front desk staff was super nice and it was within walking distance from many places. Not at all mad I was stuck in Sitka for a day.
1 nacht verbleven in februari 2024

4/10 – Matig

olyvia

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen
This hotel needs a lot of attention. The staff was up knowledgeable and very unwelcoming. We booked our stay here because it said it provided shuttles to and from the airport and the ferry — which upon arrival they said they do not do anymore. Their “continental breakfast” was slices of bread and butter or cereal — no other options. The room was fine and the location was great to downtown but everything else was pretty bad. They definitely seem like they are in a desperate state within that hotel and it needs a lot of attention to fix it up for future stayers.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Benjamin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Its in the heart of Sitka
4 nachten verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room
I came in late, the lady was very attentive. The only drawback was there was no ice machine or vending machines to get cold drinks. The facility and rooms were clean, I was very comfortable here. I loved the kitchenette, and the room was much bigger than I thought it would be.
2 nachten verbleven in februari 2024

8/10 – Goed

jennifer

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Krystie

2 nachten verbleven in januari 2024

8/10 – Goed

Edward

Reisde met familie
Positief: Personeel en service
Staff was great, but breakfast was minimal at best. Rooms were crammed as if trying to get as many people as possible into the room.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Lynne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Sitka Hotel is at the end of the business and historical area of town, so it is quiet but also convenient to the tourist attractions. The hotel itself was comfortable with modern amenities and still had the feel of a quaint inn. The only thing we were disappointed in was the breakfast provided. We ate a fantastic breakfast the second morning just down the way at the Mean Queen! The Sitka Restaurant was actually behind the hotel on the next street over. The food was delicious and service excellent.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Leila

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Jon

Negatief: Personeel en service
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Magee

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

4/10 – Matig

Steve

Positief: Netheid
Negatief: Personeel en service
I have never been to a hotel with just irritable desk staff. They were just plain rude!!!! All eight of us traveling experienced the same unfriendly and an inhospitable responses from the staff. Would I go there again - absolutely not!!!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Great, quiet hotel. The staff is very helpful and friendly.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Darryl

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Did not honor reservation.
2 nachten verbleven in september 2023

6/10 – Redelijk

Diana

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Ingrid

3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Audrey

Negatief: Personeel en service
1 nacht verbleven in september 2023

4/10 – Matig

Forrest

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Place was clean but very poor management or lack of. Shuttle service always very late, 50mins, even daily scheduled airport returning shuttle was late. Front desk on long personal call before acknowledging us. Paid for deluxe room with full kitchen but received standard room no kitchen because rooms didn't get cleaned per front desk. No management on site. Called,left message & texted manager but no response ever. No basic creamer only vanilla. Staff doesn't care because management doesn't care
1 nacht verbleven in september 2023

8/10 – Goed

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was very pleased with the hotel
1 nacht verbleven in september 2023

8/10 – Goed

Charles, MOORPARK

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was a bit noisy outside at night - due to the proximity to a local bar and parking lot..

10/10 – Uitstekend

Rebekah

2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Jeannie, Saint Augustine

Reisde met partner
Negatief: Voorzieningen
The bath tub and toilet were filthy! The front desk staff was unfriendly and didn’t wNt to be bothered. Was on their phone. Do not recommend.
2 nachten verbleven in september 2023

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. Wish all the staff were as nice and helpful as a couple people were there. 2 of them were extremely crabby….you could tell it was the end of the season
1 nacht verbleven in augustus 2023

8/10 – Goed

Howard, Denver

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property good. Helpful airport drop-off shuttle unexpected and welcome. Property a little dated, but large room and clean. Desk staff a little surly - but everybody has bad days. Good location and all and all a good choice.
1 nacht verbleven in september 2023

8/10 – Goed

Pamela, Richmond Hts

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located away from the cruise ship crowds. 2 washers and dryers in laundry room. Restaurant in back of property.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Charles

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Duncan, PORTLAND

Negatief: Personeel en service
1 nacht verbleven in augustus 2023

4/10 – Matig

Kay Marie

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Probably the rudest staff I've ever dealt with, and I stay in hotels 100 days a year.

6/10 – Redelijk

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our bathroom was dirty. The toilet and shower had not been cleaned. No toilet paper in the room. There were dirty utensils in the kitchen sink. Our room must have been over the restaurant kitchen as we could hear constant banging noises until after 10 pm. The front desk staff was not friendly. When we checked in the clerk was on the phone on a personal call and barely acknowledged us and didn’t even look up while passing us our key.
1 nacht verbleven in augustus 2023

8/10 – Goed

Katherine

1 nacht verbleven in augustus 2023

6/10 – Redelijk

david

Positief: Netheid
Noisy
If you stay here, stay on the third floor! You can hear every movement from the floor above you. There is no sound insulation between floors.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Susan

Positief: Netheid, personeel en service
Convenient
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Darius

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
poor quality for the cost
price is extremely high for the quality eperienced. The room smelled, the facet was running, staff wasn’t doing their job, breakfast was useless.
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Randall

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attention to detail lacked. Staff seemed inconvenienced when made inquiries
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Randy

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
did not like anything, very old and noisy
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Ingrid

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michelle

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great location and friendly staff!
1 nacht verbleven in augustus 2023