Aéroport international de Bristol (BRS) - 45 min en voiture
À propos de cet hébergement
The Well Inn
Hôtel à proximité de Royal Bath and West Showground
Situé à deux pas des emblématiques Wells Bishop's Palace (palais) et Wells Cathedral (cathédrale de Wells), l'hébergement The Well Inn propose un café, une laverie et un bar. Les clients peuvent rester connectés avec le Wi-Fi gratuit dans les parties communes.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Cet hébergement dispose d'un parking sans voiturier gratuit.
Quelle est l'heure d'arrivée à l'hébergement The Well Inn ?
Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : 22 h 00.
Quelle est l'heure de départ de l'hébergement The Well Inn ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Bienvenue à Shepton Mallet ! Cet hôtel se situe à 3,1 km de Royal Bath and West Showground et à moins de 15 km de Wells Cathedral (cathédrale de Wells) et Wells Bishop's Palace (palais). Également à 15 km de distance : Grottes de Wookey Hole et Tor de Glastonbury.
Avis
Avis sur l’hébergement The Well Inn
7,2
Bien
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
8,6
Propreté
6,4
Services et équipements
7,8
Personnel et service
7,4
Infrastructures et conditions de l’hébergement
Note des voyageurs de 10 (Excellent), d’après 19 avis sur 66.
10 – Excellent
19
Note des voyageurs de 8 (Bien), d’après 20 avis sur 66.
8 – Bien
20
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 66.
6 – Satisfaisant
12
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 66.
4 – Médiocre
11
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 66.
2 – Horrible
4
Avis
Avis vérifié
8/10 Bien
Robert
7 juil. 2024
Room comfortable and spacious. A good base for visiting the area or staying for work.
Séjour de 2 nuits en juillet 2024
Avis vérifié
10/10 Excellent
Adam
22 oct. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff very helpful
Séjour de 1 nuit en octobre 2024
Avis vérifié
8/10 Bien
N
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ticks all the boxes for a decent overnight stay.
Decent stay , ticks all the basics well.
Ideal for an overnight work stay .
Nice continental breakfast .
Downstairs decor modern and was nice and quiet .
Séjour de 1 nuit en avril 2024
Avis vérifié
8/10 Bien
Brian
4 août 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfortable, spacious room.
Easy check in and out
Séjour de 1 nuit en août 2024
Avis vérifié
10/10 Excellent
trevor
2 avr. 2024
Conveniently situated
Séjour de 1 nuit en mars 2024
Avis vérifié
8/10 Bien
Benjamin
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay
Comfortable and clean 2 night stay. Nice layout of a dining area and great Pea and spinach burger! Would recommend. Staff very accommodating.
Séjour de 2 nuits en juillet 2023
Avis vérifié
6/10 Satisfaisant
Alexander
9 févr. 2025
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Comfortable bed and great staff. Baaic room with tiny old TV
Séjour de 1 nuit en février 2025
Avis vérifié
8/10 Bien
Colin
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Double bed!
Lovely place, nicely decorated internally but in need of work outside.
Smallest double bed ever but room clean and all staff very friendly and courteous.
Séjour de 1 nuit en juin 2023
Avis vérifié
10/10 Excellent
Laura
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Little Country Gem
Stayed for one night for business. Really good location to where I needed to be and very fairly priced.
The lady who runs it was so helpful and very attentive.
The room was basic but perfect for what I needed and the bed was clean and comfortable.
Séjour de 1 nuit en août 2023
Avis vérifié
10/10 Excellent
Kaye
26 août 2025
Les points forts : Propreté et personnel et service
Clean and functional. Road noise is noticeable but not constant. The location does make the property easy to find and had plenty of easy parking space.
Séjour de 1 nuit en août 2025
Avis vérifié
6/10 Satisfaisant
Jocelyn
28 déc. 2023
Room was small but it was a good price and had everything it needed to have. Only issue was the location of the room meant the free WiFi didn’t work, but other than that it was a lovely place to stay.
Avis vérifié
10/10 Excellent
Michael
28 oct. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well laid out. Had interesting history
Séjour de 2 nuits en octobre 2024
Avis vérifié
2/10 Horrible
Simon
25 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The condition of the hotel was very dated and the carpet on the stairs and in the landing is very dirty.
Séjour de 2 nuits en août 2023
Avis vérifié
4/10 Médiocre
Mary
3 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing
Very disappointing hotel, felt like it was all too much trouble for the staff, especially at breakfast. Only continental breakfast don't recall seeing this at the time of booking. Had to ask for fresh pillow case as tge in the room was dirty. Very noisy room
Séjour de 1 nuit en septembre 2023
Avis vérifié
6/10 Satisfaisant
J
28 juil. 2024
Les points faibles : Personnel et service
Trip to sticks
No point having (continental) breakfast if dining room is not opened until 8am. The same time most business people have to be at work at 8am.
Also, forget Mondays, bingo night leaves no room for eating in.
Séjour de 1 nuit en juillet 2024
Avis vérifié
2/10 Horrible
Voyageur vérifié
21 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Bad Wi-Fi bad nights sleep
Wi-Fi was only available in the bar. No Wi-Fi at all from room 12. Asked to be moved where there was signal (had a lot of work to do) but unable to help. Booked 3 nights but left after 2. Terrible nights sleep with the sound of HGVs passing by all night. Bed was comfy and room was clean. But won’t be staying again. I did like the Inns history provided in the welcome book.
Séjour de 3 nuits en août 2023
Avis vérifié
6/10 Satisfaisant
Mark
18 mai 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
OK
I had the cheapest room, so have to take this into account. However, the free wifi was very limited in the room, about a 50% chance of getting connectivity, and constantly dropping out. The room was small (the small table had a small foot stool type chair, not a proper chair as there wasn't enough room). The staff were excellent and friendly, however the hotel is a bit run down by modern standards. OK for the price.
Séjour de 1 nuit en mai 2023
Avis vérifié
6/10 Satisfaisant
Perry
26 nov. 2024
Over priced in my opinion.
In my opinion this room was not worth £150 for the night as I have stayed in much better hotels for almost half the cost. There was only half a roll of toilet paper and no milk for the tea and only one sachet of coffee. This was remedied when I asked for more in the morning. Room also seemed a bit out dated and could do with a freshen up.
Séjour de 1 nuit en novembre 2024
Avis vérifié
6/10 Satisfaisant
Gary
26 mai 2024
Adequate for my needs.
Arrived on a Thursday to be told there was no food being served until Friday. They were also waiting on an alcohol delivery so there was nothing on tap apart from a lager.
I did eat there on the Friday, burger and chips which was fine. I did only require a bed and a shower for three nights so I did find it suited my requirements but would have been disappointed had I required more than that. The room was located next to a very busy road, it was advertised stating this so was of no surprise to me. Too noisy to have a window open daytime or nightime.
Séjour de 3 nuits en mai 2024
Avis vérifié
4/10 Médiocre
anne
20 févr. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room odour was very unwelcoming - alike a drain smell. The coffee sachet was solid and when opened was unpleasant and unusable. The TV remote did not work. We requested replacement batteries but it still did not work.
A very disappointing stay
Séjour de 1 nuit en février 2023
Avis vérifié
4/10 Médiocre
Voyageur vérifié
12 avr. 2023
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
No Breakfast and not recommended!
Its the type of building you hope you are not staying in when you drive up to it as it is very run down and filthy. Beds are very uncomfortable and squeak all night. Breakfast is advertised as 7.30 but no one showed up on the first day until 8am and then on the Monday no one showed up at all so we had no breakfast! When I called the emergency contact it went to voice mail and they never replied to my message I left. Also I emailed them about the breakfast issue and no one replied.
Séjour de 2 nuits en avril 2023
Avis vérifié
6/10 Satisfaisant
Sau
13 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The overall property was reasonable and the rooms were comfortable, if small.
The toilet and shower facilities were clean.
However, there were some major issues:
(1) There was no cook and hence no hot food available. Also no food on a Sunday evening in the close vicinity.
(2) There was a leak in a sewer waste pipe which was dripping in the restaurant area but it was not closed off.
(3) Although the rooms were generally clean there was a brown smear under the handle in one room. Also a kettle in a room was brown inside and not in a fit state for use.
(4) There were no lounging facilities outside of the hours that staff were on duty.
(5) There was no staff on site overnight and no emergency contact in case of an incident.
Séjour de 2 nuits en mai 2024
Avis vérifié
6/10 Satisfaisant
Hayleigh
30 juil. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing nights sleep but lovely staff & food
Staff were lovely and very welcoming. Hotel was clean and presented nicely. Food was great. However the beds in the family room were extremely uncomfortable. The bunk bed made so much noise it was impossible to sleep on resulting on us having to move the kids matresses onto the floor. The mattresses were veey lumpy and bumpy and had to double over the duvet to try and help (luckily we had blankets we brung for the kids to stay warm). The walls are paper thin and can every single noise. Not nice when you're next to a room with loud swearing people next door. Could also here every foot step up and down the stairs in the corrider. Some soundproofing and new beds are definitely needed. Definitely not worth the money paid for an awful nights sleep which was a shame as we was due to go longleat the next day and had very tired and miraerble kids who usually sleep well in hotels we've stayed in before.
Séjour de 1 nuit en juillet 2023
Avis vérifié
4/10 Médiocre
Micheala
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Dont choose the family room squeaky beds
Room on entry was perfect for a family very clean and tidy,thats where it ends when putting the kids to bed the metal bunk beds squeak so bad they even squeak when moving a foot,the single metal bed is no better,the wardrobe was not fixed on the wall and wobbled,the matress on the double bed was perfect the mattresses on the kids beds were horrendous the metal was digging into them i ended up making beds on the floor as it was too late to move the kids and we couldnt find any other accommodation,when trying to start the shower u literally had to get in the cubicale and turn it on, no way was u going to stay dry, no plug protecters in the sockets and the bottom bunk had a socket right by there head kirsty did apologise and move us to the executive suite but we wouldnt have all fitted also the hot tap in the bathroom was very loose kirsty was very apologetic in the morning when we explained we slept on the floor all night no refund was offered even a partial refund, breakfast was good!
Séjour de 1 nuit en mai 2024
Avis vérifié
8/10 Bien
T M
23 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, good condition, onsite Restaurant.
Very clean.
Great that there is a restaurant onsite with Vegan, Vegetarian, and some gluten and lactose free options available. Good service.
All facilities in the room worked well, however, the shower could do with more water pressure.
We were permitted to check out at 11am, however, a window cleaner appeared at our window unexpectedly around 10:30ish(our room was on the 1st floor)
Nevertheless, we would visit again.