Restaurant

Avis sur Ramada Plaza Shanghai Caohejing

4.5 out of 5
Ramada Plaza Shanghai Caohejing
509 Caobao Road, Shanghai, Shanghai

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 113." "
Note des voyageurs de 8 (Bien), d’après 53 avis sur 113." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 113." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 113." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 113." "

8,4/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Xiaowei

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020

8/10 Bien

WAI YEE WINNIE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breakfast cut off time too early 10am
Séjour de 1 nuit en janvier 2020
Réponse de pr le 24 févr. 2020
Dear guest,thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. Our buffet breakfast is served from 6:30am to 10:00am on weekdays and from 6:30am to 10:30am on holidays.If you have any suggestions or comments during your stay, please feel free to contact our duty manager. Thank you for your understanding and support,and we look forward to serving you again.

8/10 Bien

Kaz, Tokyo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
繁華街から2-3キロある感じで外出にはタクシーが必須。ホテル内レストランで食事したがそれほど高くもなく 満足している。
Séjour de 2 nuits en décembre 2019
Réponse de gale le 24 déc. 2019
Dear guest, thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes’ drive to Everbright Convention & Exhibition Center and 20 minutes accessible to Hongqiao hub. The comfortable Chinese and western restaurant dining environment will provide you a variety of delicious food for your choice. We look forward to seeing you again.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en novembre 2019
Réponse de ramadapr le 14 nov. 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.As an international brand hotel in Caohejing Park, we are committed to providing guests with a warm stay experience outside the home. We look forward to seeing you again and feeling our excellent service again.

8/10 Bien

Shihan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
寢具能安心好眠,浴室寬敞舒適!
浴室環境舒適,窗戶能夠露出陽光,服務人員的環境維護非常好!床很好!寢具舒適,客房服務人員細心的整理還貼心的準備小點心,很棒!
Séjour de 4 nuits en octobre 2019
Réponse de ramadapr le 8 nov. 2019
尊敬的貴賓,您好。感謝您入住上海新園華美達廣場酒店。作為漕河涇園區內的國際品牌酒店,我們致力於為賓客提供家外之家的溫馨入住體驗。期待您再次蒞臨,再次感受我們的優質服務。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de ramadapr le 4 nov. 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.As an international brand hotel in Caohejing Park, we are committed to providing guests with a warm stay experience outside the home. We look forward to seeing you again and feeling our excellent service again.

8/10 Bien

Voyageur vérifié

Séjour de 6 nuits en octobre 2019
Réponse de ramadapr le 18 oct. 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.As an international brand hotel in Caohejing Park, we are committed to providing guests with a warm stay experience outside the home. We look forward to seeing you again and feeling our excellent service again.

8/10 Bien

Roby, HK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
剛身體不適,此酒店位置寧靜舒適,確實非常好。不過,竟然今早0900至1100沒有水供應,確實講不過去。希望管理層好好安排保修時間,以減低對忠心顧客的影響。
Séjour de 2 nuits en octobre 2019
Réponse de 市场传媒 le 14 oct. 2019
尊敬的贵宾,您好。感谢您选择上海新园华美达广场酒店,很荣幸能够为您提供服务。酒店地处漕河泾开发区腹地,环拥近5000平米庭院景致。小桥流水,绿柳掩映,令都市的居停无比写意。在您入住期间,您有任何的喜好或者对酒店的建议可直接与我们的大堂经理联系,我们将为您提供最热忱最及时的服务。酒店持续对设施进行更新升级及维护,只为您更好的入住体验。真诚期待您的再次莅临,酒店致力于为您提供微笑的服务,完善的配套设施,适宜的居住环境,为您营造家外之家的温馨感受。

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The people at the front desk weren't particularly friendly and their english was poor. The room hardly had any outlets and no USB ports. They haven't seemed to update their property in 30 years. I was very unsure about the potability of the water and even though the room was spacious, it was just very outdated
Séjour de 2 nuits en août 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 12 sept. 2019
Dear guest, thank you for choosing Ramada Plaza by Wyndham Shanghai Caohejing. We are sorry for your experience this time. Furthermore, we will continually train our staff to enhance their language ability. We are committed to create high quality services and paying high attention to product details. All of the hotel rooms are equipped with outlets and USB port on the desk. You may call the service center and ask our duty manager for any help during your stay. The water quality of the hotel meets the National Health Standards and the tap water must be boiled before drinking. Thanks for your understanding and support. We look forward to seeing you again and enjoy the warm service. Wish you have a good time!

8/10 Bien

SHUNSUKE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
駅から程近くの大型ホテル
朝食のレパートリーはなかなかです。中華、エッグスペース、ソーセージ、ベーコン、サラダ、点心等、偏食の私も好きな食事を好きなだけ楽しめました。 wi-fiもそこそこ館内全域で使用可能です。 喫煙者には申し訳ないですが、たばこは外のみというのも快適です。 館内には和食レストランも有り、日本食が恋しくなった際は如何でしょうか?
Séjour de 3 nuits en juillet 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 29 juil. 2019
尊敬する貴賓、こんにちは。ホテルを選んでいただいて、ありがとうございます。あなたのアドバイスを私たちはとても重視し、あなたの評価に感謝します。またのお越しを心よりお待ちしております。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 30 juin 2019
尊敬的贵宾,您好!感谢您入住上海新园华美达广场酒店。真诚期待您的再度光临!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 28 avr. 2019
Dear Guest, thanks for choosing Ramada Plaza by Wyndham Shanghai Caohejing. Hope our service left you good impression. We look forward to your coming again. Wish you all the best.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
部屋のSafety Boxがチェックインした時不具合で使用できず、交換してもらった。 シャワー室の扉の開きがイマイチでフットマットが置けない。
Séjour de 3 nuits en avril 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 10 mai 2019
尊敬する賓客、こんにちは。私たちのホテルを訪れてくれてありがとう。大切なコメントを残してくれて、ありがとうございます。ホテルはあなたのアドバイスを大変重視しています。今后のチェックインの间、どんな问题があってもホテルに反応することができて、私达は最初の时间にあなたのために助けを提供します。あなたの评価に再び感谢して、あなたの生活が楽しいことを祈ります!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 23 avr. 2019
Dear Guest, thanks for your review. Hope you would come again and enjoy our service.

10/10 Excellent

CHIA HSUAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with good price
Very nice and cozy hotel.
Séjour de 1 nuit en mars 2019
Réponse de Ramada Caohejing le 29 mars 2019
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Shanghai Caohejing. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with our service during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

HAEBONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
상해출장
출장가서 머물기에는 부족함이 없는 듯 합니다.
Séjour de 2 nuits en mars 2019
Réponse de Ramada Plaza by Wyndham Shanghai Caohejing le 29 mars 2019
존경하는 귀빈, 안녕하세요.상하이 신위안화메이다광장호텔을 선택해 주셔서 감사합니다.조하경개발구에 위치한 호텔의 중심부에는 중환도로와 린접하여있어 자동차로 10분이면 광대 (光大) 전람센터에 도달할수 있고 20분이면 홍교중추 (홍교중추)에 도달할수 있다.12호선 세하경역에서 불과 8분 만이었다.호텔은 이른 고봉 기간에 하객들을 위해 단지 셔틀버스 서비스를 제공한다.호텔에서는 24시간 뷔페식 헬스클럽을 제공하며, 전문적이고 편안한 워터클리닉은 당신의 여가 및 오락 시간에 약간의 즐거움을 더해준다.다시 왕림하셔서 새로운 정원의 질 좋은 서비스와 타오티에의 맛있는 음식을 더 많이 맛보시길 진심으로 바랍니다.

10/10 Excellent

HYUNJUN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
매우 나이스한 호텔
깔끔하네요 좋았습니다 출장호텔로 더할나위없이 굿쟙
Séjour de 2 nuits en février 2019
Réponse de MarCom le 6 mars 2019
존경하는 귀빈, 안녕하세요.상해 신원 화메이다 플라자호텔에 대한 당신의 지지와 관심에 감사 드립니다.조하경단지에 있는 국제브랜드호텔로서 우리는 하객들에게 집 밖 집들의 아기자기한 투숙체험을 제공하는데 힘을 쏟고 있다.호텔에는 조하경단지의 인기 음식식당 흥원방이 있는데,이 음식은 당신의 미리에 활력을 불어넣습니다.다시 왕림하셔서 새로운 정원의 질 좋은 서비스와 타오티에미식을 더 많이 체험하시기를 진심으로 바랍니다.

6/10 Satisfaisant

Gemma

Les points forts : Propreté
Not a good room this time
This was my second stay in Ramada hotel. The first one was good that's why I decided to stay here again. Unfortunately, this time I was placed in a room next to the staff room. I guess this is where they store all the toiletries and towels for the guest rooms. During my stay, especially at night and early morning, I could hear noises from the staff room. I was very much disappointed with the room that was given to me.
Séjour de 4 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and quite hotel next to caohejing hi tech park. Good value and location for business trip around that area. Will stay again.
Séjour de 3 nuits en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de kiki le 26 avr. 2018
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

10/10 Excellent

GILYONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2018
Réponse de kiki le 26 avr. 2018
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

10/10 Excellent

Wai Sing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel provides excellent customer experience !
I stay in this hotel for most of my business trips in SH over last 2 years. The location is not so good (10 mins walk to Metro) and is with very few shops/resturants nearby. However this hotel is with a great team and could provide an excellent customer experience to me. Most of their staff are friendly, nice and with strong customer care mind-set. They cover the staff from the reception lobby, the bar, the resturant on the 2/F and also the Chinese resturant. Following these two years on-and-off stays in the hotel, most of them have become my friends. Would use this platform to express my sincere apppreciation to those I know their name (and also those I had not asked their name). They are Mandy, Martin, Zan, Penny, Danny, Eric, Rex and Ivy in the Lobby; Peter (the Chief), Larry, Eva and Michelle in the 2/F resturant. What a great team !
Séjour de 3 nuits en janvier 2018
Réponse de kiki le 30 janv. 2018
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

8/10 Bien

GISU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2017

6/10 Satisfaisant

Westhammer, Seoul, Korea

Les points faibles : Personnel et service
Except for the receptionist, all employee cannot speak English. Foreigner is difficult to stay in the hotel. It looks like domestic hotel.
Séjour de 1 nuit en novembre 2017
Réponse de richard le 8 déc. 2017
Dear Guest, Thank you for sharing your experience with us , We are all appreciated your valuable suggestions and great support , but I do regret that we are not fully to live up to your expectations on this occasion. As you know , Our standards are much higher than those you encountered ! Please be assured that I have shared your collated feedback with the team and corrective action has been taken to prevent a future re-occurrence as our guest comfort is very important to us. we are very pleased to know that your experience has not affected your overall opinion with Ramada Plaza Shanghai Caohejing ! We look forward to welcoming you back before long and will strive to make the best unforgettable experience with you !

8/10 Bien

Jean-Pierre

Les points forts : Personnel et service et confort de la chambre
Hotel rooms are a bit used up and need renovations
The hotel room condition is getting a bit used up; in the slow process of renovating the rooms
Séjour de 8 nuits en octobre 2017
Dear Guest , Thank you for sharing your sincere comments with us , We are all appreciated your valuable suggestions and great support , but I do regret that we are not fully to live up to your expectations on this occasion. As you know , Our standards are much higher than those you encountered ! As your concern fairly specific, I would be grateful to get in touch with you personally and would appreciate if you could contact me directly via phone or e mail , We then can take necessary actions and we are confident that you would find the necessary progress. we only hope that your unpleasant experience has not affected your overall opinion with Ramada Plaza Shanghai Caohejing ! We look forward to welcoming you back before long and will strive to make the best unforgettable experience with you ! On behalf of the hotel team, thank you for your time. Your valuable feedback will help us improve our hotels and recognize our customer that really make a difference in your stay. Kindest regards Richard Xu

10/10 Excellent

Yaowen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience and staffs with smiling faces
Séjour de 4 nuits en octobre 2017
Dear guest: Thank you for choosing Ramada Plaza Shanghai Caohejing. The hotel is located in the hinterland of the Caohejing Development Zone, close to the road, walk to the metro line 12 Hongcao Road station is only 6 minutes. 10 minutes drive Everbright Convention & Exhibition Center, 20 minutes accessible Hongqiao hub. More comfortable Chinese and western restaurant dining environment, a variety of rich variety of food for your choice. We look forward to seeing you again.

10/10 Excellent

Koala, 香港

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
很好的酒店
起初不是抱很大的期望入住,可喜的是周邊環境尚算平靜,服務周到,房間整潔寬敞。離地鐵站頗近,酒店門口已是公交站。總言之,是一次非常愉快的住宿體驗,下次會優先考慮入住。
Séjour de 3 nuits en octobre 2017
Réponse de 上海新园华美达广场酒店 le 20 oct. 2017
尊敬的贵宾:非常感谢您对上海新园华美达广场酒店一如既往的支持,也很高兴酒店能成为您商务差旅的首选。我们即将推行常住客关爱计划,只需将您的喜好和需求告知我们的员工或是大堂经理,在您下次入住时,我们都将为您安排妥当,为您营造犹如家一般的温馨感受。我们将一直用亲切的微笑欢迎您的每次到来。

4/10 Médiocre

Chi Yuen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Convenient shuttle bus to High Tech Park
The hotel has shuttle bus service to CaoHeJing High Tech Park every morning. The reason I chose this hotel. In the hotel lobby it needs more couch/sofa/seat in the lobby for guests. There are only 5 seats available. While I was there for 3 days I could not find a seat every day. Going into the room, it's too dark in the hall way. In the room, the door latch is broken. The room is not spacious. There is no convenient stores nearby. I had to walk several blocks away 10+ minutes to eat and shop. The price is reasonable.
Séjour de 3 nuits en août 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
No mall within walking distance. A 5~10min walk to Sunway station. Food in restaurant is typical hotel food. Room is abit old fashion and dark.
Séjour de 5 nuits en juillet 2017
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

4/10 Médiocre

Danny, Hong Kong

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Room facility is just at acceptable level
1. There is no power socket for charging mobile phone and laptop on table. 2. The room lighting is too dim and you need to manually switch on each light so that you have more light. 3. There is a small appliance outside washroom but it's nearly dropping off from the power socket. 4. The air-con is set at 26'C and it's quite stuffy. You need to adjust to 16'C to feel more comfortable. 5. The TV is too small and far away from the bed. You can't watch TV clearly while you're on bed.
Séjour de 2 nuits en juin 2017
Réponse de Richard le 10 juil. 2017
Hi Danny , Thank you for sharing your valuable comments with us, We are all appreciated your kindly suggestions, we are glad that you are satisfied with our customer service, but I do regret that we are not fully to live up to your expectations on this occasion. 1. In-room temperature is defaulted to be set at 24 degree. It feels stuffy due to the humid weather recently in Shanghai. To avoid the situation, we will set air-conditioner before guest arrival, ensuring the air in-room dry and comfy. 2. As a part of Wyndham Family, we are always welcoming ideas to embrace Wyndham Green Concept. We have a plan to replace all light bulbs to LED step by step. We have all LED replaced in the main building. It will cover to the building you stayed shortly. 3. There is a power socket nearby the working desk. Of course you might contact our Guest Service Center to get one more. 4. We are the only hotel having beautiful landscaping in Caohejing Area. But in summer there are mosquitoes in the garden. The Electronic Mosquito Repellent in bathroom help to block mosquito away, ensuring you a good sleep. 5. It might take time to solve the TV problem you mentioned. But now our management team has plan to launch the intelligent TV system which includes the replacement of TVs in rooms. The new TV will be a branded 47 inch 4G plasma TV with movies and programs. Thank you for your valuable suggestions again! Please be assured that I have shared your collated feedback with the team and corrective action has been taken to prevent a future re-occurrence as our guest comfort is very important to us. We only hope that this time has not affected your overall opinion with Ramada Plaza Shanghai Caohejing Hotel !We look forward to welcoming you back before long and will strive to make the best unforgettable experience with you!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juin 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
到達 check-in 先知被安排在舊大樓,要再走出外面找,比較麻煩。走廊燈光微弱,行走時要小心。房間比較小,電視亦較舊。幸好尚算整潔,職員態度亦友善。

8/10 Bien

ENTERTAINMENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

seungjin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

LEE, TAIWAN

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
訂2間房說EXPEDIA只有一間記錄. 刷我一間櫃台價退我EXPEDIA原訂便宜的房價, 這算什麼
訂2間房說EXPEDIA只有一間記錄. 刷我一間櫃台價退我EXPEDIA原訂便宜的房價, 這算什麼服務, 飯店還EXPEDIA誰的錯為何要消費者自己負擔.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Winziges Zimmer im Nebentrakt mit schimmligen Fuge
Ich war im Nebentrakt untergebracht, der wohl ursprünglich nicht zum Hotel gehört hat. Das Zimmer war winzig, es gab nichtmal ausreichend Platz, um den Koffer zu öffnen. Das Zimmer niedrigster Kategorie hat somit nichts mit dem dort abgebildeten Foto zu tun!!
Réponse de Clara le 7 avr. 2017
Dear guest, thanks for choosing Ramada Plaza Shanghai Caohejing. Our hotel are composed with two buildings via corridor on the second floor. Based on your requirement for space, we recommend you with Business Suite or above room type. We feel sorry for any inconvenience that may cause and if you would come back, hope our service and facilities could satisfy you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
寧靜又整潔的酒店
自動升級為商務套房,員工 James 服務好又很貼心。
尊敬的宾客: 感谢您选择上海新园华美达广场酒店。酒店地处漕河泾开发区腹地,紧邻中环路,20分钟即可畅达虹桥枢纽。随着迪士尼乐园的盛大开幕,酒店首席礼宾司为您贴心安排专车直达您梦想的乐园,更有百老汇经典音乐剧《狮子王》票务预订,让您享受王者体验。

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Dear Guest, Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

8/10 Bien

Chun Bong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2樓的房間沒有指示牌,很難找
尊敬的宾客:欢迎您莅临上海新园华美达广场酒店。酒店分为A、B两栋楼,A楼豪华舒适,B楼简约时尚。A、B两栋楼可以从2楼连廊通过,我们为您准备了行走地图避免酒店路线对您造成不必要的麻烦。下一次您入住时,我们会提前放入您的房卡内。当然,您身边的任何一位员工也会热心为您说明行走路线,同时,酒店大堂经理24小时会为您服务,真诚期待您的再次莅临。

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
It is an okay hotel for the price. The rooms are clean but aged. The bathrooms are dark and can benefit from a refresh. The 2nd building of the hotel is very strange. It is disconnected from the main building and has no security what so ever. Anyone can just walk in and get onto guest floors.
Réponse de Clara le 17 mars 2017
Dear guest, Thanks for choosing Ramada Plaza Shanghai Caohejing. First of all, please trust us for the complete system and professional security to ensure your safty during your stay in the hotel. Also there is a corridor on the 2nd floor to connect the two buildings and also have business center, retail shop and tea house on the corridor. If you could not find the route, any staffs in the hotel would be appreciated to help you. Look forward to your back and hope we could provide you with a convenient and comfortable stay upon your next arrival.

10/10 Excellent

Wai Sing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Customer Cared Hotel
The staff in this hotel are great, friendly, customer cared and helpful. i have come across serveral staffs in this hotels and most of them can provide excellent customer experience to me. They include Christ, Mandy, Zan, Panny, Danny and Ivy in the reception lobby. On topy the staff in the western restaurant are also great including Mark (the manager), Tenna, Peter (The Chef) and Ronnie. I highly recommend this hotel
Réponse de General Manager le 13 févr. 2017
Dear guest, Happy Chinese New Year of Rooster. Deeply appreciate to your praise. The entire hotel and whole of our staffs are honored to serve you like a home away from home. Look forward to your next stay and continuous supporting.

10/10 Excellent

I-Wei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
飯店環境整潔及服務都很好
飯店環境整潔都不錯,離地鐵近 服務人員都很客氣,都是笑臉迎人 值得推薦,下次再去上海一定會優先選擇
Réponse de General Manager le 13 févr. 2017
尊敬的宾客:新年好!感谢您选择上海新园华美达广场酒店。酒店地处漕河泾开发区腹地,紧邻中环路,20分钟即可畅达虹桥枢纽。酒店周边轨道交通12号线虹漕路站全面开通,影院、商场、学校、公园等设施都可方便抵达。酒店内为您提供24小时自助式健身房,专业而舒适的水疗中心为您的休闲娱乐时间增添一分乐趣。真诚期待您的再次莅临,体验更多新园优质的服务和饕餮的美食。

6/10 Satisfaisant

kunal

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
food quality is very bad lot of oil and smell in the food, if you are vegetrian then its very difficult stay in the hotel

2/10 Horrible

Ayhan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wrong management poor reception
I paid for suit room but they let me have it as first in other building but very bad room, While booking, especially inform to stay in Building A which is really hotel other building is for something like other things but not hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zeer behulpzaam
Zeer vreindelijk geholpen. Was zeer vroeg aanwezig mocht toch al gebruik maken van mijn kamer. Echt perfect als zakelijke reiziger

8/10 Bien

peng

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
与预定房型不一致
预定的单间大床,但是办理的是标准间,并且标间床非常的小,下次不会选择这个酒店

10/10 Excellent

CHIH-CHANG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great
Réponse de General Manager le 14 oct. 2016
Dear Guest,Thanks for your supporting. Ramada Plaza Shanghai Caohejing located in the center of Caohejing Hi-Tech Park, nearby Zhonghuan Road, very convenient to Hongqiao Airport and Shanghai South Railway Station. We are always ready to serve you. Look forward to your next stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cost VS performance perfect.
Front desk manager upgraded my standard room to biz room and serviced me breakfast. This is my second time using this hotel and I am happy to use it again we I travel to Shanghai. Thanks
Réponse de Clara le 18 août 2016
Dear guest, thanks for your continuously supporting. Ramada Plaza Shanghai Caohejing is always ready to serve you as home away from home. Look forward to your next stay.