Motels in Shackleford Banks

'There was a huge gap underneath the door, the check in area was very tiny and nowhere near as nice as pictured online. I stayed in the room maybe an hour, left and checked in at another hotel. Best way to describe this one is a motel, definitely not a hotel. I could literally hear flip flops outside, babies crying and the door only had a tiny deadbolt lock with doors that opened to the outside. I messaged them later asking for a refund and the only reply I got was asking if I said anything...