2/10 Horrible
Tim M.
18 févr. 2026
1-Star Review – Misleading Listing & Zero CommunicationWe stayed at this property on East Bay Street in Savannah, and unfortunately the experience was extremely disappointing.Check-in was listed for 4:00 PM. When we arrived, the entry code did not work. We immediately messaged the host and received no response. After waiting with no help, we contacted Vrbo. Even they were unable to reach the host and informed us they were close to issuing a refund because the property owner was completely unreachable.After sitting outside for over four hours with nowhere to go, the host finally responded sometime after 9:00 PM. We didn’t actually get inside until around 9:30 PM — over five hours after check-in time. That alone created a stressful and unacceptable start to our stay.Once inside, we discovered multiple issues. The apartment is extremely small with only two small windows in the entire unit. One of the main reasons we booked this property was because the listing photos clearly showed a washer and dryer. We specifically needed to do laundry upon arrival. However, when we opened the closet where the washer and dryer were pictured, the machines were completely dismantled and sitting in pieces. When I contacted the host about this, they claimed a washer and dryer were never listed as amenities. Whether written in the amenity list or not, they were clearly shown in the photos under a section labeled “amenities,” which is misleading.Additionally, no working TV in the apartment.
Tim M.
Séjour de 3 nuits en février 2026