Hôtel près de Saurabh Van Vihar Park (Palampur)

« Perfect for a family gateway at HP »

« Nature’s beauty »

« Breakfast was good. The staff was helpful. However, need improvement in cleanliness of the room and bathroom in particular. »

« Wifi does not work when complaint staff ignored it and did not resolve the issue. Non friendly and somewhat rude customer service »

« I had a very disappointing stay and would not choose this property again. The cleanliness was far below an acceptable standard. The washrooms were dirty and had a strong unpleasant smell throughout our stay. The body lotion provided in our room had already been used, and there was a used towel left behind, which immediately raised concerns about housekeeping. The bedding also appeared not to have been properly washed, and both of us developed a rash after sleeping on it. We requested a room...

« Cher pour ce que c'est. Notre chambre n'était pas propre. La nourriture est ok mais pas plus. Personnel de bonnen volonté mais peu lucide. L'hôtel vit du passé prestigieux des anciens propriétaires et non de la qualité du service qu'elle rend. Le problème c'est qu'il n'y a rien de mieux dans les environs... »

« Property location and staff are excellent but cottage itself needs attention. The sink in bathroom was leaking and they couldn’t fix it. We couldn’t use washroom. Most of the amenities like gas, kitchen sink and other things need attention. Housekeeping is very poor! »

« No welcome drinks and no choice of food. You literally got to eat whatever is available at the property. Washrooms are so far from the tents that going out in the night might be scary due to forest area and chances of you meeting a wild animal on the way. No hot water even though the temperatures might be freezing. Literally request for everything and your luck might have it or they would just trash your request This property is managed by a person sitting in Delhi and the mobile number that is...