Hôtel près de Sarah Thorne Theatre Club (Broadstairs)

« We were expecting a well maintained, boutique hotel, sadly it was not. Although refurbished in Nov 2014, the state of our room (1) lacked maintenance. Although each was relatively minor, when 10 issues are present, then the result is a disappointment. I relayed these to the receptionist on departure, and she seemed reluctant to seriously acknowledge the problem. This summed up the general feeling of laissez-faire. »

« The family room was lovely and well equipped for 2 adults and 2 children. A couple of niggles in that the blind was broken in the bathroom and the rubbish bins were a bit on the small side. Staff were really lovely and nothing was any trouble. Breakfast was delicious and we had 1 meal there which was great. Lovely setting next to the river. Would highly recommend »

« Hotel pas cher, parking et petit déjeuner gratuits »

« Un hôtel charmant avec une vue sur la mer dans la suite Bernadette. La dame de l’accueil est bienveillante. Chambre propreté rien n’a redire. Nous reviendrons sans hésitation »

« Room was freezing cold, no heating on, kettle didn't work. They did offer to change our room but other room was also unheated. As check in is 2pm.We checked in at 4.40pm 14th Feb, room was icy cold. Hot water was temperamental. Room should have bern warm & water hot, Hubby had cold shower i gave that a miss.should be heated by then »

« Outstanding service by the employees all requests made were received dealt with genuine customer service very comfortable atmosphere to be in. Excellent value for money with lovely big rooms! »