Villa's in Santos

'Room not very clean; conditioner bottle was empty; second day: tea, coffee not replenished, some towels missing; took two (!) hours to get the tea bags and coffee. No water cooker in the room (why giving tea bags without the option of boiling water?). Maintenance so-so. Great breakfast with friendly staff. Convenient location. However: Uber drivers could not find the hotel easily. '

'Aardig personeel , vooral bij de receptie . Het is een heel fijn hotel , centraal gelegen met een goed zwembad en bar op de bovenste verdieping vanwaar je mooi uitzicht hebt op het strand . Het winkelcentrum ligt er bovendien direct naast'

'The breakfast was good. '

'Muito bom '

'Maravilhoso tudo desde o atendimento até os dias quartos e limpeza '

'L'accès a la chambre est particulier, monté au 7eme, traverser l'immeuble et aller a l'étage de la chambre Le personnel était très bien Le petit déjeuner et le dîner était aussi bien, mais bruyant. La propreté de la douche mériterait un produit anti moisissure.'

'From check in to room cleaning to breakfast, this has been the worst Novotel experience I’ve ever had. I am an All member and this Novotel Gonzaga was far from being a Novotel standards. Lazy service. I had to ask to do additional towels several times. Check in took 30 minutes. I took 1 hour from SP to Santos, and took 30 minutes for a lousy check in. '