Dear Séverine,Thank you very much for this great 10!! it's so wonderful start the week like this, because the satisfaction of our guests is our reason of being.It has been a pleasure to have you with us. Please, come back soon.Enjoy a nice day. Kind regards!!Quality dept.AJ Gran Alacant

Cher Anonyme,Nous sommes heureux de savoir que, dans l'ensemble, vous avez apprécié votre séjour parmi nous.Concernant votre commentaire sur le bruit, j'imagine que vous voulez dire que vous entendez quelque chose en laissant la fenêtre ouverte. Si vous le fermez, l'insonorisation est complète.Et nous avons transmis votre commentaire sur les viennoiseries à notre responsable du petit-déjeuner. Ils nous l'apportent frais tous les jours, nous découvrirons donc ce qui aurait pu se passer pour que le premier jour ne soit pas aussi appétissant que le second.Merci beaucoup pour votre confiance et de partager avec nous vos impressions, qui nous aident beaucoup à établir des plans d'amélioration. Sans aucun doute, notre objectif est d'obtenir votre satisfaction, de revenir et de nous recommander. Nous espérons vous revoir parmi nous.Un salut affectueux de la part de toute l'équipe humaine de cet hôtel,département qualitéAJ Gran Alacant

Dear Magali,How wonderful it is to see your review of your stay with us! Your satisfaction is the best present to us today.Thank you very much, from the bottom of our heart!Plase, return very soon to this, your home in Santa Pola.Kind regards,Quality deptAJ Gran Alacant

Dear Philippe,Thank you so much for this great 10!! It's very motivating!!We are glad to know that you have enjoyed your stay with us.Please, come back soon.Have a nice day. Warm regards,Quality dept.AJ Gran Alacant

Thank you so much Andy for your excelent value of your stay in our hotel!!We are very happy to know that you enjoyed your experience with us :)Please, come back soon.Warm regards,Quality dept.AJ Gran alacant

Merci beaucoup, Christelle Isabelle, pour vos aimables paroles. Nous sommes très heureux de savoir que vous avez apprécié votre séjour chez nous et que vous avez particulièrement aimé la propreté et le petit déjeuner. Nous partageons avec les ministères concernés. S’il vous plaît revenir bientôt.Cordialement,Département QualitéAJ Gran Alacant

Dear Sandrine,How nice and motivating is to know that you have enjoyed your stay with us... THANK YOU SO MUCH FOR YOUR TRUST AND GREAT VALUE!!!We hope to see you soon in this, your home in Santa Pola.Kind regards,Quality deptAJ Gran Alacant

Cher Melynssa, Merci beaucoup pour votre commentaire affectueux et aimable, en plus de cette excellente évaluation que vous donnez à votre séjour dans notre hôtel. Rien ne nous rend plus heureux !!Nous espérons avoir la chance de la revoir bientôt pour cela, sa maison à Santa Pola.Profitez d’un été heureux. Cordialement,Département QualitéAJ Gran Alacant

¡Muchísimas gracias Victoria por tan inmejorable valoración de su estancia con nosotros!Ha sido un auténtico placer recibirla en esta casa y confiamos en que vuelva pronto.Reciba un afectuoso saludo de todo el equipo de AJ Gran Alacant,Quality deptAJ Hoteles

Estimado Marcelo,Muchas gracias por su maravillosa valoración de su experiencia con nosotros. Nada nos hace más felices que saber que la confianza depositada por usted a la hora de elegirnos, ha sido recompensada.Por favor, vuelva pronto. Le esperamos con los brazos abiertos.Reciba un afectuoso saludo de todo el equipo del hotel,Dpto. de CalidadAJ Gran Alacant

Dear Philip, Thank you very much for your beautiful and motivating words. You are very kind!!Nothing makes us happier than knowing the satisfaction of our guests. Please come back soon. We look forward to seeing you with open arms...Warm regards,Quality dept.AJ Gran Alacant

Dear Helen,We are glad to know that you have enjoyed your stay with us. Thank you so much for sharing it!! and, of course, for recommending us... Nothing makes us happier!We hope that your friends were finally able to travel and meet you again to enjoy a few happy days together.Please, come back soon. Kind regards,Quality dept.AJ Gran Alacant

Dear Sarah,First of all, thank you very much for your trust in our hotel choosing us during your stay in Santa Pola.We are delighted to hear that you thought the cleanliness of the hotel was correct because this point is very important to us. We regret, however, that you were unable to get enough rest because of the noise. We'll find out why your door couldn't be fixed. We always offer a change of room in the event of a breakdown, but if it was not done, we assure you that it was due to the unavailability of rooms due to the hotel being with high occupancy. In any case, we apologize for the inconvenience and we hope to be lucky enough to see you again with us soon. Receive a warm greeting,Quality departmentAJ Gran Alacant

Dear Nosakhare,Thank you so much for this good value of your stay in AJ Gran Alacant.We hope to see you soon!! Enjoy a nice day.Warm regards,Quality dept.AJ Gran Alacant

Dear Tracy,What an excellent and motivating score... Thank you very much, from the bottom of our heart!Nothing makes us happier than knowing that our guests have enjoyed a beautiful stay in this, their home in Santa Pola.We hope you will come back to visit us soon. We look forward to seeing you!Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

How nice and motivating is your value of your experience with us... THANK YOU SO MUCH ANN!!! You are very kind.We are looking forward to see you soon.Warm regards,Quality dept.AJ Gran Alacant

Dear Paul,What a joy to hear that you enjoyed your experience at our hotel! Thank you very much for your excellent review, which encourages us to continue working hard. We shared his words with our food & beverage department.Please come back soon. We look forward to seeing you.Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

Dear Johannes,Thank you so much for this excelent value of your experience with us... you are very kind!!We hope to see you soon again.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

Dear Helen,Thank you so much for this motivating value of your stay with us!! you are very kind...We are glad to know that you enjoyed a confortable experience in AJ Gran Alacant and we would love to receive you again and we hope it will be soon!Thank you again and receive our warmest regards,Quality dept.AJ Gran Alacant

Dear Simon,What a joy to know your satisfaction... Thank you so much for sharing it!! And of course, for trusting us during your visit to this beautiful town. Hopefully we'll see you here again soon.Kind regards,Quality dept.AJ Gran Alacant

Thank you, Glenn, for your trust and good value of your stay with us. What motivates us the most is that you liked the service offered by our staff. You are very kind to mention it!Please, come back very soon and don't hesitate to contact us if you need anything else.Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

Dear Elisabeth,Thank you very much for your support in recommending our establishment to other travellers. You are very kind!We look forward to seeing you again soon with us.Warm regards,Quality dept.AJ Gran Alacant

Dear Mohammad,We are very happy to hear that you generally enjoyed your stay with us. We regret that this time there was some things for improvement. Of course, we take good note of this and assure you that we will work to ensure that it does not happen again. For us, our guests come first and we are grateful that you have trusted us twice. Please visit us again soon. We will be happy to welcome you with open arms. And in Santa Pola and its surroundings there are many beautiful places to discover!Thank you very much for your trust and kindness. Receive our warmest greetings,Quality dept.AJ Gran Alacant

Good morning Mr. Dej,We regret that your stay at our hotel has not been to your liking and we take note of your suggestions to analyze and establish the appropriate improvement actions for future occasions.Unfortunately, we are not able to meet all the demands of our guests. In your case, you asked us from the beginning to offer you free wine, flowers, breakfasts or dinners because it was the birthday (the week before the stay) of one of you and, respecting the protocol that we have established for the birthdays of our guests (always during the stay), we could not meet your request, but we offered you complimentary chocolates accompanying the wine, which you dismissed when you knew the price of it. Nothing makes us happier than celebrating our guests' big day by offering them a complimentary gift, but, out of deference to the rest, we must respect the same conditions for everyone.We remain at your disposal to clarify any questions or comments you may have.Thank you very much for your time and best regards,Quality dept.AJ Gran Alacant

Thank you Gunnlaugur M. for your trust and good value of your stay in AJ Gran Alacant.Please, come back soon! Kind regards,Quality dept.AJ Gran Aalacant

Dear David,Thank you for your kind words and excelent value of your stay in AJ Gran Alacant. We take good note about your comment of the breakfast. Thank you too because it helps us to improve. We are going to check the composition.Please, come back very soon. Kind regards,Quality dept.AJ Gran Alacant

Estimado Luciano,Muchísimas gracias por este fabuloso 10 que tanto nos motiva.Nos alegra enormemente saber que disfrutó de su estancia en nuestro hotel y esperamos que se haya quedado con ganas de volver pronto. Le esperamos con los brazos abiertos.Reciba nuestro más afectuoso saludo,Dpto. de CalidadAJ Gran Alacant

Dear Jean, thank you so much for your kind value of your experience with us!! we are very glad to know about your satisfaction.We are looking forward to see you soon.Warm regards,Quality dept.AJ Gran Alacant

Dear Josephine,How wonderful is to know about your satisfaction!! It's the most motivating thing... THANK YOU VERY MUCH and, of course, for your trust in our hotel during your stay in Santa Pola.Please, come back soon.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

Dear Zoe,Although we do our best to ensure that our guests fully enjoy their stay with us, we regret that we did not achieve full satisfaction in your case. We would have loved to.Please give us a second chance if you come back to Santa Pola, we are sure your perception will be better.Thank you very much for your trust and for sharing your impressions. They are of great help to us to continue moving forward and improving.Kind regards,Quality dept.AJ Gran Alacant

Buenos días Andrés y muchísimas gracias por este fabuloso 10, que tanto nos motiva!!Nos alegra mucho saber que disfrutó de su experiencia en nuestro hotel. Ojalá se haya quedado con ganas de más y volvamos a verle de nuevo con nosotros. Nos haría muy felices.Gracias de nuevo por su amabilidad y confianza y reciba nuestro más afectuoso saludo,Dpto de CalidadAJ Gran Alacant

Estimado Andrés,Muchísimas gracias por otorgarnos tan fabulosa nota. No se puede imaginar lo felices que nos hace el saber que ha disfrutado de su estancia con nosotros. Es lo más gratificante y motivador, sin lugar a dudas.Seguiremos trabajando y esforzándonos para hacerlo cada vez mejor.Le esperamos con los brazos abiertos para futuras visitas.Un cariñoso saludo,Dpto. de CalidadAJ Gran Alacant