Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 602 avis sur 1043." "
10 – Excellent
602
Note des voyageurs de 8 (Bien), d’après 245 avis sur 1043." "
8 – Bien
245
Note des voyageurs de 6 (Satisfaisant), d’après 106 avis sur 1043." "
6 – Satisfaisant
106
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 1043." "
4 – Médiocre
52
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1043." "
2 – Horrible
38
9,0/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Benoit
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Benoit
Séjour de 5 nuits en juin 2023
8/10 Bien
Jean-Baptiste
Voyage d’affaires
24 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour dans cet hotel très bien placé. A deux pas du BART qui vous amène direct à l'aéroport. Parfaitement placé pour le shopping et les restaurants. La station du cable car est juste à coté.
Jean-Baptiste
Séjour de 4 nuits en février 2023
10/10 Excellent
Lucie
5 janv. 2023
Lucie
Séjour de 6 nuits en décembre 2022
6/10 Satisfaisant
Anne-Marie
Voyage en couple
8 août 2022
Les points forts : Propreté et personnel et service
The staff was pleasant and the rooms were clean but the facilities were so so. The wifi connection was hardly working, rooms poorly insulated ( we got unlucky and had some rude neighbours yelling and running in corridors till very late at night). Did not care for the area either: pretty dingy. Asked for a late check out and it was 50$ for every extra hour: way too expensive. Will not be returning
Anne-Marie
Séjour de 2 nuits en août 2022
2/10 Horrible
Andres
Voyage en groupe
29 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The hotel is nice and friendly staff but there no self parking and the valet parking they provide is an additional 75 per night. There is self parking garage near the area but the hotel is located on the bad side of San Francisco.Not safe at all police sirens at least once every night. The room was okay. For what the hotel advertised I expected a lot more. Could definitely been cleaned better. When it says sky line view you are gambling an actual great view to what I got face the bad side looking at nothing but dirty buildings. I was planing to use the pool but the “pool” is located in a different building(hotel) on the 16th floor so I skipped out on that one and if you want to just finish the night watching something on the tv, good luck, not much to choose from. When you check out they charge you fees they failed to mention when you check in. They do tell you when you check in there is a mandatory 35$ charge towards food and drinks but you still have to cover the rest of the cost. The fee they failed to mention was the destination fee which was an additional 70$ honestly wouldn’t come back.
Andres
Séjour de 2 nuits en mai 2024
8/10 Bien
Ricky
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good
Ricky
Séjour de 5 nuits en mai 2024
10/10 Excellent
Paul
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very professional
Paul
Séjour de 1 nuit en mai 2024
8/10 Bien
Katherine
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Christopher
26 mai 2024
Valet parking so expensive $75. Wish it was stated in the website before I booked room
Christopher
Séjour de 1 nuit en mai 2024
8/10 Bien
Mark
25 mai 2024
Les points forts : Propreté et personnel et service
Mark
Séjour de 2 nuits en mai 2024
4/10 Médiocre
SEUNGWOOK
Voyage d’affaires
22 mai 2024
Les points forts : Propreté et équipements
Hotel itself was not bad. But the SF downtown near the hotel is very dirty, noisy, not safe, and smells very bad.
In addition, the hotel charges additional occupancy tax or so, which was not known at the time of reservation.
SEUNGWOOK
Séjour de 5 nuits en mai 2024
10/10 Excellent
Jaime, Mountain View
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jaime
Séjour de 1 nuit en mai 2024
10/10 Excellent
Marjorie
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location and facilities.
Marjorie
Séjour de 4 nuits en mai 2024
2/10 Horrible
Amirhossein
Voyage en couple
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
By far, this was the worst hotel I’ve ever been. There is a destination charge and they don’t inform the guests during check in.
Amirhossein
Séjour de 1 nuit en mai 2024
Réponse de Manager on Duty le 21 mai 2024
Thank you for taking the time to provide your feedback. We greatly value your thoughts and sentiments as they help us continuously improve our services. Regarding the destination fee, we regret any confusion that may have risen during your check-in process. While the fee was communicated prior to confirming your reservation, we apologize if it was not adequately reiterated upon your arrival. If you were unable to enjoy the perks associated with the destination fee, please allow us the opportunity to review your reservation details and address any concerns you may have. We look forward to the possibility of resolving this matter and hearing from you soon
10/10 Excellent
Marisela
Voyage d’affaires
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bueno muy elegante pero afuera sus alrededores mucho homeless
Marisela
Séjour de 1 nuit en mai 2024
10/10 Excellent
LORELA L
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is so friendly
LORELA L
Séjour de 2 nuits en mai 2024
10/10 Excellent
Michael, San Ramon
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was good
Michael
Séjour de 1 nuit en mai 2024
8/10 Bien
Yoshiko
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is so good!
Taro
Séjour de 6 nuits en avril 2024
8/10 Bien
George, Turlock
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was great, the waiter at the hotel bar was awesome.
Outside of hotel there were homeless and mentally ill people. Nothing new, just keeping it from being a better score.
George
Séjour de 1 nuit en mars 2024
2/10 Horrible
Yanna, Princeton
Voyage en groupe
30 avr. 2024
Les points faibles : Personnel et service
We had to ask for changing the rooms as the ones given to us were not clean. The new rooms were good - spacious and clean.
We wanted to stay for additional night but that was possible at higher rates. The receptionists did not make an effort to an accommodate our needs. We checked out after the first night and yet got charged for a second night. We spent valuable time to sort out the errors made by the hotel personnel
Overall disappointing experience.
Yanna
Séjour de 1 nuit en avril 2024
Réponse de Manager on Duty le 30 avr. 2024
Thank you for taking the time to address this as this is not Hilton standard. We will certainly take this into consideration and use it as learning tool to give a better experience to our guests. However, I am unable to locate your reservation, would you mind providing that to us so we can take a look, in hopes we can still make it right for you? Hoping to hear from you soon.
10/10 Excellent
Jonathan
28 avr. 2024
Jonathan
Séjour de 1 nuit en avril 2024
8/10 Bien
Leonard
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking was expensive but what isn’t these days.
Leonard
Séjour de 1 nuit en avril 2024
8/10 Bien
Ruby Anne
27 avr. 2024
Les points forts : Personnel et service
Ruby Anne
Séjour de 1 nuit en février 2024
4/10 Médiocre
Tumata
Voyage en famille
24 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel needs to be remodeled.
Breakfast was good but expensive.
Tumata
Séjour de 3 nuits en avril 2024
Réponse de Manager on Duty le 24 avr. 2024
We appreciate your feedback, rest assured we will inform the appropriate departments to enhance our guest experience. We hope to welcome you back in the future!
10/10 Excellent
JEFFREY, GONZALES
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was awesome from valet, check in & bartender.
Rooms we clean and comfortable. Walking distance to all the theaters. The streets have many homeless, but the property was safe.
JEFFREY
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Madeleine
Voyage en groupe
21 avr. 2024
Les points forts : Propreté
This place was expensive for what it offered. The rooms were very average and dated. The lobby is nice. The only parking available is Valet only, which is incredibly expensive. The area feels unsafe so parking somewhere else and walking back is not really an option. The pool is at another hotel which is not walkable due to the area.
Madeleine
Séjour de 2 nuits en avril 2024
Réponse de Manager on Duty le 22 avr. 2024
Thank you for taking the time to fill out our guest survey of your stay at Parc55. We are sorry to read that your stay was less than satisfactory as we always strive to exceed our guests' expectations. We will certainly be addressing your review, regarding parking, condition of the room and the pool with our team to see how we can improve moving forward. While we understand the hassle of walking across the street to our complex/sister property, your safety is our number one priority. Our security team is available 24/7 should assistance be needed. We hope to welcome you back to Parc 55 in the future. Should your travel plans lead you here, please let us know and we will assure you an enhanced stay. At your service,Manager On Duty.
8/10 Bien
Eliza
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good staff. Perfect location
Eliza
Séjour de 1 nuit en avril 2024
10/10 Excellent
michael
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view from the from room was spectacular.
michael
Séjour de 1 nuit en avril 2024
10/10 Excellent
L.
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L.
Séjour de 2 nuits en avril 2024
8/10 Bien
Pamela
9 avr. 2024
Pamela
Séjour de 1 nuit en avril 2024
10/10 Excellent
Michael
9 avr. 2024
Michael
Séjour de 5 nuits en avril 2024
8/10 Bien
Laurie
Voyage en groupe
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is excellent for the Theater district. Our check-in was very slow but everything else was wonderful. The area around the property is very homeless but that is not the fault of the hotel. We would definitely stay there again.
Laurie
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Xiaobei
Voyage en famille
7 avr. 2024
希望房间卫生、配备饮品
Xiaobei
Séjour de 2 nuits en mars 2024
8/10 Bien
Suki, HENDERSON
5 avr. 2024
Suki
Séjour de 1 nuit en mars 2024
10/10 Excellent
Danielle Natasha Dawn
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff was very accommodating and helpful, my niece actually had an accident and fell and sprained her ankle and the staff was accommodating meeting us with a wheelchair and bringing her to the room.
Danielle Natasha Dawn
Séjour de 3 nuits en mars 2024
10/10 Excellent
Mikaela
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff who checks u in was very sweet
Mikaela
Séjour de 1 nuit en mars 2024
10/10 Excellent
Shamsher, Fremont
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shamsher
Séjour de 1 nuit en mars 2024
10/10 Excellent
Marco
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff
Marco
Séjour de 2 nuits en mars 2024
10/10 Excellent
Pablo Vladimir
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First time and I will come back again 🙌🙏
Pablo Vladimir
Séjour de 2 nuits en mars 2024
10/10 Excellent
Javier
Voyage en groupe
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in and check out process was easy. We had no wait. It’s close to many things in the city, but the streets further north aren’t that nice/can be dangerous. We had no issues and the room was nice and clean.
Javier
Séjour de 1 nuit en mars 2024
10/10 Excellent
nora, danville
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great place to stay.
nora
Séjour de 1 nuit en mars 2024
10/10 Excellent
Tyson
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is amazing but the surrounding area was very unsafe. I believe this was once a very nice area but unfortunately the area outside the property is chaos on two sides.
Tyson
Séjour de 2 nuits en mars 2024
10/10 Excellent
Cecilia
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean
Cecilia
Séjour de 2 nuits en mars 2024
6/10 Satisfaisant
Andrew
24 mars 2024
Les points forts : Propreté
Andrew
Séjour de 5 nuits en mars 2024
Réponse de Daniel le 25 mars 2024
Thank you for taking the time to rate your experience with us. We appreciate your business and feedback. If there is anything we can do to make it right with you, please don't hesitate to let us know.
10/10 Excellent
Matthew
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay.
Matthew
Séjour de 1 nuit en mars 2024
4/10 Médiocre
Cesar Jonatan
Voyage en famille
24 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We could not sleep because the window was not closed at all and we heard the noise from the street all night long
Cesar Jonatan
Séjour de 1 nuit en mars 2024
Réponse de Daniel le 25 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you had a negative experience staying with us. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. If there is anything we can do to make it right with you, please don’t hesitate to let us know. We'd love to have you again as our guest to ensure you have the best travel experience.
10/10 Excellent
Charles
Voyage en groupe
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was awesome!!
Charles
Séjour de 7 nuits en mars 2024
10/10 Excellent
Karl William
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the ease with the staff and not the 1st or last time I’ll be staying @this property! Amazing views also ! Thanks again
Karl William
Séjour de 2 nuits en mars 2024
10/10 Excellent
RYOSUKE, Funabashi
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement