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Beoordelingen van Best Western Plus Arrowhead Hotel

2.5 out of 5
Best Western Plus Arrowhead Hotel
250 N 9th Street, Colton, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 539 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 72 van 1002 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Yvonne

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Services op 23 mei 2024
Dear Yvonne, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Gustavo

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Services op 21 mei 2024
Dear Gustavo, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

ADAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Services op 20 mei 2024
Dear Adan, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Eleazar, Santa Rosa

Positief: Netheid
3 nachten verbleven in mei 2024
Reactie van Eleazar op 15 mei 2024
Dear Eleazar, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Gary L., Evans

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To start, if it wasn't for Heather at the front desk, this would be a 4 star experience. There are many things to point out, but because she was so attentive and helpful, they were easy to over look. I would encourage whomever is in charge to acknowledge her, she is a superior employee and an asset to your establishment.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Dear Gary, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service
Nice place
1 nacht verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear Juan, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Jose, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

Crystal

1 nacht verbleven in april 2024
Reactie van Guest Services op 20 mei 2024
Dear Crystal, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Johnny

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast had no flavor potato’s were bland
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Johnny, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, General Manager, The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

Jessica

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bed bugs
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Jessica, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, General Manager, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Michael, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, General Manager, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like that it was near to the events I attended
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Elena, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, General Manager, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Abel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 19 apr 2024
Dear Abel, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, General Manager, The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

matt

1 nacht verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Matt, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Latasha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean & friendly
2 nachten verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Dear Latasha, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, General Manager, The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

damian

1 nacht verbleven in april 2024
Reactie van Guest Services op 9 apr 2024
Dear Damian, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

Sanny

Reisde met familie
Negatief: Netheid, personeel en service
Poor service
1 nacht verbleven in april 2024
Reactie van Guest Services op 8 apr 2024
Dear Sanny, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Leticia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay, great breakfast options
1 nacht verbleven in april 2024
Reactie van Guest Services op 8 apr 2024
Dear Leticia, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, Guest Services, The Best Western PLUS Arrowhead Hotel

6/10 – Redelijk

ISAAC CAMPA

Positief: Netheid, personeel en service
Service
2 nachten verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Dear Isaac, Thank you for providing your feedback regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Guest Services The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

FUTING

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After checkin, I found out the EV charging wasn’t working. I had to look for other accommodation, and resolved for getting a refund. Very inconvenient, hotel management should look after the facility maintenance. The customer front facing agent should learn how to listen to customer’s needs instead of giving excuses or talking back.
1 nacht verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Futing,Thank you for providing your feedback regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. The electric vehicle charging stations are guest amenities offered complimentary based on availability. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Guest ServicesThe Best Western PLUS Arrowhead Hotel

4/10 – Matig

Amythest

Reisde met een groep, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was a good size for four people. However, the minute we walked in the room, it smelt like dirty cat litter. We toughed it out because we were only staying one night and it was a festival weekend so obviously we weren’t gonna get another room since it was booked out as was every other hotel in the relevant area. Sad to have spent so much money but close enough for convenience to the NOS Center.
1 nacht verbleven in maart 2024
Reactie van General Manager op 24 mrt 2024
Dear Amythest, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Jaenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I appreciated everything provided. Great service
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Jaenny, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Michael Henry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet simple hotel for good price
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 mrt 2024
Dear Michael Henry, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Sierra

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people at the front desk were very nice and helpful!
1 nacht verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Dear Sierra, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Kristin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was conveniently located in the San Bernardino area right by 10. Staff were helpful and room was clean.
3 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Kristin, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Jaime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The price and cleanliness
2 nachten verbleven in september 2023
Reactie van General Manager op 26 feb 2024
Dear Jaime, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

jair

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Dear Jair, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

2/10 – Ontzettend slecht

Jeffrey

Negatief: Netheid, voorzieningen
Arrived there on time. Staff was friendly no issues checking in My first room they gave me smelled really bad like booze and a chicks perfume. Called into they switched my room. Beds are really hard and the fridge was really loud. Also you can see all the light and noise from the hall way.
2 nachten verbleven in januari 2024
Reactie van General Manager op 23 feb 2024
Dear Jeffrey, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Dear Antonio, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Alfonso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The fridge was too noisy, didn't let me sleep, and the neighbors were too loud, talking and stuff
1 nacht verbleven in februari 2024
Reactie van General Manager op 17 feb 2024
Dear Alfonso, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 17 feb 2024
Dear Frank, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Mario

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Mario, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great option for families
Room large enough for 4 of us to stay comfortable. A great breakfast spread was a nice bonus!
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Kimberly, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Imelda H

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was so welcoming, breakfast, clean rooms just perfect to stay
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Imelda, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Qingjing

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Qingjing, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Karla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s clean and safe
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Karla, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Mayra

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Mayra, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Vickie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall a good experience
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Vickie, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

RICK

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van General Manager op 9 feb 2024
Dear Rick, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Laura

1 nacht verbleven in februari 2024
Reactie van General Manager op 9 feb 2024
Dear Laura, Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand. Sincerely, The Best Western PLUS Arrowhead Hotel

8/10 – Goed

Claudia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay..
We stayed here only one night and hit the road again. We were so tired so we slept comfortably. We loved the free breakfast and the friendly staff.
1 nacht verbleven in december 2023
Reactie van General Manager op 7 feb 2024
Dear Claudia,Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand.Sincerely,Best Western PLUS Arrowhead Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another good stay
The hotel was easy to book through hotels.com through after pay. Good deal, room was very nice and comfortable for my family. Breakfast was available daily, potatoes a lil dry, and no regular cream cheese available but overall breakfast was ok. The room was very nice, the elevator wasn’t working the first day we were going down to breakfast and we had to go down and up 3 flights of stairs. It was thankfully fixed by the time we were dressed and left to our event. Staff is nice and helpful. Will stay again.
3 nachten verbleven in februari 2024
Reactie van General Manager op 6 feb 2024
Dear Guest,Thank you for providing feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand.Sincerely,Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Colin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van General Manager op 2 feb 2024
Dear Colin, Thank you for providing your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide your feedback. We appreciate your loyalty to our brand. Sincerely, Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Rosa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend staying here
It was great the only issue is the shower had a drip. Other than that it was good
1 nacht verbleven in januari 2024
Reactie van General Manager op 24 jan 2024
Dear Eladio, Thank you for providing your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide your feedback. We appreciate your loyalty to our brand. Sincerely, General Manager Best Western PLUS Arrowhead Hotel

8/10 – Goed

Gloria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room 112
The room was ok, but the walls in the bathroom need paint or a little fixing up.
2 nachten verbleven in januari 2024
Reactie van General Manager op 24 jan 2024
Dear Eladio, Thank you for providing your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide your feedback. We appreciate your loyalty to our brand. Sincerely, General Manager Best Western PLUS Arrowhead Hotel

10/10 – Uitstekend

Patricia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for a last minute booking. I had questions before booking and I was able to get through to the registration desk quickly. Good for kids! The breakfast was good for kiddos.
1 nacht verbleven in januari 2024
Reactie van Andres op 16 jan 2024
Dear Patricia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Andres RamirezGeneral ManagerBest Western Plus Arrowhead Hotel

10/10 – Uitstekend

EVA

Zakenreiziger
Positief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van Andres op 13 jan 2024
Dear Eva,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Andres RamirezGeneral ManagerBest Western Plus Arrowhead Hotel

10/10 – Uitstekend

brian

1 nacht verbleven in januari 2024
Reactie van Andres op 11 jan 2024
Dear Brian, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Andres Ramirez General Manager Best Western Plus Arrowhead Hotel

10/10 – Uitstekend

Grant, Burbank

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Andres op 27 dec 2023
Dear Grant,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Andres RamirezGeneral ManagerBest Western Plus Arrowhead Hotel

6/10 – Redelijk

Uzziel

1 nacht verbleven in december 2023
Reactie van Andres op 13 jan 2024
Dear Uzziel,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Andres RamirezGeneral ManagerBest Western Plus Arrowhead Hotel