Hôtel près de Sam Peden Tennis Center (Louisville)

« I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff. »

« Très belle maison, on se croirait dans un roman. Très bon déjeuner. »

« Je voyage pour le travail Les gens sont toujours accueillant et toujours prêt à m’aider ! Je suis Quebecois Je vais revenir régulièrement pour le travail Merci »

« Just a couple issues- parking is limited and upon arrival I was given a room that had not been cleaned. BUT! The staff was excellent and took care of the room issue with professionalism and friendliness. The room I was given was spotless. Great hotel, great staff. Breakfast was decent. It was a very good stay and I’d return if I was ever in the area. »

« The room was clean the beds were comfortable, the indoor pool is heated, the staff were friendly and helpful. I rented the ro for my daughter escaping a domestic situation and they kept her name private in case he called looking for her. It’s in a great location in downtown New Albany right across the river from Louisville. I highly recommend, will stay here again. »

« L'appareil d'air climatisé dans la chambre faisait un grand bruit, nous réveillant à chaque fois qu'il partait. Très mal dormi à cause de ça. »

« The room was run down and dreary looking. They must be trying to cover something up because the smell of deodorizer was overwhelming. We had to check out and find another place to stay. My allergies were going crazy in that room. The front desk guy was very nice and understanding about the situation. »

« Was the perfect place to Stay with family. »

« Excellent location close to museums and main street. Friendly and professional staff. Rooms are very clean, quiet, comforable beds, well equipped kitchen. I highly recommend this hotel. »

« Great place to stay, clean modern and good peel all around… Staff was friendly and helpful. Would stay again in a heartbeat. »

« This property had a lot of strange odor. Our original room had an off odor (sort of like dog) and the receptionist was able to get us into another room. The second room still had an odor but at this point we decided to live with it. The lobby had an overpowering fragrance odor that could not avoided. It kind of made us wonder if they were trying to cover up some other bad odors. The rooms were clean except the floors were very dirty. Dirty floors were evident in the hallways and elevators as...

« Très bien. »

« Very clean and functional room! Loved the Bluetooth mirror in the bathroom!! »

« Hi, real quick. The pool bar had no staff there the entire stay. The "market " had a private function and we were unable to get a coffee or a grab and go sandwich. There were no notice of either amenities being closed. We had to leave the hotel and go to the Marriott for dinner one night because EVERYTHING was closed to the public, even though we were guests for 8 days there. Next time we'll choose a better place with amenities that actually are for all the guests of the hotel »

« La gentillesse du personnel »

« Personnel très avenant et courtois. »