The room was fine it was a non smoking room but had holes in the sheets and covers like it was a smoking room. The housekeeper walked in our room twice Saturday morning and ask could she clean I didnât understand why she came to our room but that part was creepy.
Room floor was dirty and dusty. Infested with roaches. The walls and bathroom door had stains. Breakfast was not stocked. Staff entered the room to change trash and towels while we were out.
It said it was a non smoking motel. Pulled back the sheets and there were cigarettes burn holes in sheets and there were a small stain. The door going into the room was loose and had a airgap. I told the girl at the front desk and she didn't comment. I will never stay at a super 8 again.
I was passing through just needed somewhere to sleep for a few hours. I picked this bc it was the cheapest in the area. I got exactly what I paid for. I was in a no-smoking room. Someone had clearly smoked in the room. It smelled like smoke and the comforter had smoke holes (See pictures). The comforter was also stained. The room had hard floors in it and gum was on the floor (see picture). The mini-frige must have come from somewhere that had flooded. The bottom was rusted. I knew better but the reviews would have indicated that it was ok to sleep for a few hours before continuing to my destination.
Upon arriving at the hotel, we were greeted with a locked door and no one at the front desk. I had to ring a doorbell to get any attention and was left standing outside in the cold wind and rain while the attendant treated us like we were an inconvenience. After what felt like an eternity, we finally received our room key, but by then, I was completely soaked.
When we entered the room, it reeked of cigarette smoke, despite us paying extra for a non-smoking room. Upon closer inspection, we found cigarette ash on the countertops and even cigarette holes in the sheets. It was absolutely disgusting. To make matters worse, the door to the room didnât lock â the back of it was hanging off the floor with the batteries removed. The only way to keep the door closed was by bracing it with the couch and a table.
I called the front desk multiple times for help, but no one ever answered. We were left stuck in a room with a broken door and no support. I have plenty of pictures to back up my complaints, but honestly, the experience speaks for itself. I would not recommend this hotel to anyone, and I certainly wonât be staying here again.