Exterieur

Beoordelingen van Best Western Garden Villa Inn

2.5 out of 5
Best Western Garden Villa Inn
760 NW Garden Valley Boulevard, Roseburg, OR

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 399 van 989 beoordelingen" "
Gastenscore: 8 - Goed. 330 van 989 beoordelingen" "
Gastenscore: 6 - Redelijk. 145 van 989 beoordelingen" "
Gastenscore: 4 - Matig. 75 van 989 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 989 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Roy

Positief: Personeel en service
Het personeel was heel vriendelijk. Het duurde wel even voordat ze de kamer hadden gevonden. De kamer zelf was niet spectaculair en het bed was aanzienlijk klein. De kamer was voor 2 personen geboekt, alleen het bed was heel klein en iets breeder dan een 1 persoonsbed. Het zwembad was netjes.
1 nacht verbleven in augustus 2022
Reactie van Manager op 9 aug 2022
Hello Roy, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Uitstekend

Kimberlee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and friendly staff! The rooms were clean and the outdoor pool was clean and nice!
1 nacht verbleven in mei 2024

6/10 – Redelijk

Gary

Bed was comfortable
1 nacht verbleven in mei 2024
Reactie van Manager op 24 mei 2024
Hello Gary, We are pleased to hear that you found the bed comfortable during your stay with us. Our goal is to provide a restful experience for all our guests. Thank you for sharing your feedback, and we hope to welcome you back in the future.

10/10 – Uitstekend

Celina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 1 night passing through, the room was fine, good location by a grocery store, gas stations and restaurants
1 nacht verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Hello Celina,We are delighted to hear that you had a comfortable stay and enjoyed our convenient location near various amenities. Your positive feedback is truly appreciated, and we hope to welcome you back for another pleasant stay in the future.

2/10 – Ontzettend slecht

Sumner

I never had this reservation, must be someone else, I’m in Seattle, I was there last month.
1 nacht verbleven in mei 2024
Reactie van Manager op 24 mei 2024
Hello Sumner, We are sorry for any confusion regarding your reservation. Should you require further assistance, feel free to reach out to our management team directly for clarification on this matter.

4/10 – Matig

Regina

Negatief: Staat van de accommodatie en faciliteiten
Room had a horrible smell. Refrigerator froze our food, bed was short sheeted, clock wasn't set. Should have been half the price.
1 nacht verbleven in mei 2024
Reactie van Manager op 21 mei 2024
Hello Regina, We're sorry to hear about your experience and appreciate your feedback. Your comments will be shared with the team for improvement. For any further assistance or feedback, please don't hesitate to contact our management team directly.

6/10 – Redelijk

David

Positief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van Manager op 10 mei 2024
Hello David,We appreciate you staying with us and hope you had an enjoyable visit. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Kyle, Aumsville

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a nice place to stay!
3 nachten verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Kyle,We are delighted to hear that you found our hotel to be a pleasant choice for your stay. Your positive feedback is truly appreciated and we hope to welcome you back in the future for another enjoyable experience.

8/10 – Goed

Laura

Positief: Netheid
The room was neat and clean.
1 nacht verbleven in mei 2024
Reactie van Manager op 4 mei 2024
Hello Laura,We are pleased to hear that you found the room to be neat and clean. Your feedback is valuable to us as we strive to maintain high standards for all our guests' comfort. Should you have any further comments or suggestions, please do not hesitate to reach out to us.

8/10 – Goed

Lynette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service at the front desk was amazing. There were unfortunately people outside my room at 2 a.m., making noise/disrupting my sleep. I did not call the office- though I should have. Staff may want to monitor grounds at night just to keep things in check.
1 nacht verbleven in april 2024
Reactie van Manager op 2 mei 2024
Hello Lynette, We appreciate your kind words about our front desk staff. We encourage guests to alert us to any disturbances, so we can swiftly address concerns. Our team values your feedback and will consider ways to enhance our nighttime monitoring for guest comfort.

10/10 – Uitstekend

Thi Thu Huong

Reisde met een groep, Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
The room and facilities in general are fine, convenient transportation. The only minor issue is that it took quite a while for the receptionist to process and confirm my additional one-night booking.
Reactie van Manager op 1 mei 2024
Hello Thi Thu Huong,We appreciate your feedback regarding the facilities and convenience of transportation during your stay. We always strive to improve our service efficiency to enhance guest experience overall. Should you have any concerns in the future, please do not hesitate to contact our management team for further assistance.

4/10 – Matig

James

Positief: Personeel en service
Negatief: Netheid
First my room had a very bad odor. Like some tried to clean a smell out of a carpet stain and reall did a bad job. The staun was brown, smelt like bad shampoo carpet cleaner. Stayed wet the two days i staye there. The stain was by the bed. I had to sleep on other side si wouldn't step or smell the odor. The staff was great, but don't need to stand buy door way of entrance to check in office and smoke. Had guy next door smoke outsider his room and smoke came through my rooms door.. Also I booked because of hot tub, was broken. In dinning area macine to make morning juices were also broken. The morning manager was great who i checked out with.
2 nachten verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello James,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize for the inconveniences you experienced during your stay. Your concerns regarding the room odor, smoking, hot tub, and juice machine will be shared with our team to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is excellent. My room very comfortable. Complimentary sandwiches available at check-in!
1 nacht verbleven in april 2024
Reactie van Manager op 25 apr 2024
Hello Nancy,We are thrilled to hear that you enjoyed the excellent service from our staff and found your room comfortable. It's great to know you appreciated the complimentary sandwiches provided at check-in! Thank you for sharing your positive feedback with us.

6/10 – Redelijk

Chad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The people next to us kept us up till after 4 am.
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Chad, We're sorry to hear about your experience. We recommend reaching out to the hotel management for further assistance with this matter. Your comfort is important to us, and we apologize for any inconvenience caused.

6/10 – Redelijk

Judy, Sacramento

Negatief: Staat van de accommodatie en faciliteiten
The area is noisy, out dated, transient activity, hard pass.
1 nacht verbleven in april 2024
Reactie van Manager op 15 apr 2024
Hello Judy, We're sorry to hear about your experience. Guest feedback is valuable for our improvement efforts. If you have any further details to share, please don't hesitate to reach out to our management team. Thank you for bringing this to our attention.

10/10 – Uitstekend

Ann L.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely one night stay. Walked over to Michael's and we walked to dinner. Staff was wonderful, especially the young man at the desk he showed up just in time to carry my suitcase up the stairs.❤️
1 nacht verbleven in april 2024
Reactie van Manager op 14 apr 2024
Hello Ann L.,We are delighted to hear that you had a pleasant stay with us and enjoyed our convenient location. Our team strives to provide excellent service to all our guests. Thank you for sharing your feedback, we hope to welcome you back again soon.

10/10 – Uitstekend

Harold

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great brewery close "TwoShy"
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Harold,We're delighted to hear you enjoyed the nearby "TwoShy" brewery during your stay. It's wonderful to know our location was convenient for you to explore the local attractions. We appreciate your feedback and hope you had a memorable experience in our hotel.

6/10 – Redelijk

gary

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff very polite & working hard. The facility is becoming run down & needs lots of work to refresh it. Room was clean but in tired shape.
1 nacht verbleven in maart 2024
Reactie van Manager op 3 apr 2024
Hello gary, Thank you for acknowledging our dedicated staff. We appreciate your feedback on the condition of the facility and room, as we are constantly working to improve our guest experience. Your comments will be shared with the appropriate teams for further evaluation and possible enhancements.

4/10 – Matig

Joost

Check in time was 3:00. Room not ready until 4:30 due to staff shortage.
1 nacht verbleven in maart 2024
Reactie van Manager op 3 apr 2024
Hello Joost, We apologize for any inconvenience you experienced with the delayed check-in. Thank you for your understanding during this unexpected situation. Your feedback is important in helping us improve our services for future guests.

10/10 – Uitstekend

Manuel

1 nacht verbleven in maart 2024
Reactie van Manager op 20 apr 2024
Hello Manuel,We are delighted to hear that you had a wonderful stay with us! Please feel free to reach out if there is anything further we can assist you with.

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great to spend the nigth during a long trip.
1 nacht verbleven in maart 2024
Reactie van Manager op 29 mrt 2024
Hello Carlos,We are delighted to hear that our hotel provided a comfortable stop during your journey. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future to enjoy another relaxing stay.

10/10 – Uitstekend

David

Zakenreiziger
Great
1 nacht verbleven in maart 2024
Reactie van Manager op 9 mrt 2024
Hello David,Thank you for sharing your feedback with us. We appreciate your kind words and are pleased to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we hope to welcome you back again soon for another enjoyable stay.

6/10 – Redelijk

Lynne

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was the best out of the ither 4 hotels we stayed at.
1 nacht verbleven in maart 2024
Reactie van Manager op 9 mrt 2024
Hello Lynne, We are delighted to hear that you enjoyed our breakfast offerings more than those at other hotels. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another satisfying stay with us.

10/10 – Uitstekend

Angela

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely an awesome stay. Friendly, safe and quiet. I have nothing bad to say about this property. I will definitely mark this spot down and will stop again for future travels.
1 nacht verbleven in februari 2024
Reactie van Manager op 3 mrt 2024
Hello Angela,We are thrilled to hear that you had a wonderful experience during your stay with us. It's fantastic to know that you found our property to be friendly, safe, and quiet. We appreciate your positive feedback and look forward to welcoming you back on your future travels.

10/10 – Uitstekend

Kuang

1 nacht verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Hello Kuang,We are thrilled to hear that you enjoyed your stay with us! If you have any more comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic experience!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Mattress was old, lumpy, and rock hard. Staff were excellent.
1 nacht verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Dear Guest,We appreciate your kind words about our staff. Should you have any concerns or feedback about your stay, feel free to contact our management team directly.

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean and comfortable
1 nacht verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Hello JOHN,We are pleased to hear that you found our hotel clean and comfortable. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Nice staff, hot breakfast
It was fine for a one night stay. Older hotel right off the highway. Staff were very nice. The hot breakfast was pretty good. Beds were tiny and not so comfortable.Some noise from people walking by and going up and down the stairs, but otherwise was quiet. Aside from a carpet stain, the room was very clean. We had a no pet room, but it still smelled like wet dogs. The lady who rushed in to cut in front of us during check in told the clerk that they always stayed there.
1 nacht verbleven in februari 2024
Reactie van Manager op 22 feb 2024
Dear Guest, We appreciate your feedback on your recent stay with us. It's great to hear that you found the staff to be friendly and enjoyed the hot breakfast. Your comments will help us improve our services. Thank you for bringing up areas of concern, and we will address them accordingly to enhance our guests' experience.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly, clean, comfortable bed.
1 nacht verbleven in februari 2024
Reactie van Manager op 17 feb 2024
Hello Nancy,We are delighted to hear that you found our hotel to be friendly and clean, and that you had a comfortable stay with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 – Uitstekend

WEICHENG

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Manager op 17 feb 2024
Hello WEICHENG,We are thrilled that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 – Uitstekend

dave

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and the cleanliness were very good!
2 nachten verbleven in februari 2024
Reactie van Manager op 14 feb 2024
Hello dave,Thank you for your positive feedback! We take pride in our attentive staff and high standards of cleanliness. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Manager op 14 feb 2024
Dear Guest,We are thrilled to hear that you thoroughly enjoyed your stay with us! It was a pleasure having you as our guest, and we hope to welcome you back soon for another exceptional experience at our hotel. If there is anything else we can assist you with, please don't hesitate to reach out.

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean quiet and convient for our stay.
3 nachten verbleven in februari 2024
Reactie van Manager op 10 feb 2024
Hello Richard,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you found our property clean, quiet, and convenient. Your satisfaction is extremely important to us, and we appreciate your positive feedback. We look forward to welcoming you back in the future for another enjoyable experience.

10/10 – Uitstekend

SCOTT

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Manager op 9 feb 2024
Hello SCOTT,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We hope to welcome you back again soon for another fantastic stay.

8/10 – Goed

Michael

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an older BW. Beds were comfortable. Time for upgrades.
1 nacht verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Hello Michael,Thank you for your feedback and for highlighting the comfort of our beds. We appreciate your suggestion for upgrades and will take it into consideration for future improvements. We strive to provide a pleasant experience to all our guests.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 25 jan 2024
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a good experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Manager op 10 jan 2024
Hello Joe,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience. We hope to welcome you back in the future for another memorable stay.

10/10 – Uitstekend

Ghousia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, very conveniently located, everything is around
1 nacht verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello Ghousia,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are glad to hear that our convenient location met your needs and provided easy access to nearby amenities. We hope to have the opportunity to welcome you back in the future.

2/10 – Ontzettend slecht

David

2 nachten verbleven in december 2023
Reactie van Manager op 17 jan 2024
Hello David, We're sorry to hear that your experience at our hotel did not meet your expectations. We encourage you to reach out to us directly so we can address any issues you encountered during your stay. We value your feedback and strive to improve our services for future guests.

4/10 – Matig

mandana

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Hello mandana, We're sorry to hear that your experience at our hotel was not up to your expectations. We encourage you to reach out to us directly with any specific feedback, so we can address any issues you may have encountered. We appreciate your stay and hope to have the opportunity to serve you better in the future.

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 26 dec 2023
Hello Cheryl,We appreciate you taking the time to share your rating with us. We're glad to hear that you had a positive experience during your stay at our hotel. If there is any additional feedback you would like to provide, please feel free to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hi Friends, your property is so well run. Ana, who checked us in last night, was welcoming and friendly. The room was very clean, as are the grounds and common areas. Breakfast is a cut above too. We would stay here again without hesitation. Happy Holidays to all. Kim, Doug and Barkly x
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Hello Kim,Thank you for your kind words about our property and our outstanding team member, Ana. We are thrilled to hear that you found our rooms, grounds, and common areas to be clean and well-maintained. It's always a pleasure to know that our guests had a enjoyable breakfast experience as well. We appreciate your support and look forward to welcoming you back in the future. Happy Holidays to you too!

8/10 – Goed

Joni

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 25 dec 2023
Hello Joni,Thank you for choosing our hotel for your stay! We appreciate your rating and are glad to hear that you had a positive experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 – Goed

Dane

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. The property was in good condition. Convenient location. Wish they had queen beds not doubles.
1 nacht verbleven in december 2023
Reactie van Manager op 21 dec 2023
Hello Dane,Thank you for your feedback! We're delighted to hear that our staff provided excellent service and that you found our property in good condition. We appreciate your suggestion regarding the bed size and will take it into consideration for future improvements. We hope to welcome you back on your next visit.

8/10 – Goed

Markus, Blue River

2 nachten verbleven in december 2023
Reactie van Manager op 19 dec 2023
Hello Markus, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 – Redelijk

Nicola

1 nacht verbleven in december 2023
Reactie van Manager op 2 jan 2024
Hello Nicola, We appreciate you choosing our hotel for your stay. If you encountered any issues during your time with us, please don't hesitate to reach out to us directly. We value your feedback and would like the opportunity to address any concerns you may have had.

6/10 – Redelijk

Lester D

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Good basic motel
Older & my room was handicapped with strange layout. Bath depart from toilet & sink. TV in sitting room didn’t work. Sink stopper inop. Needs some maintenance & upgrades
1 nacht verbleven in december 2023
Reactie van Manager op 9 dec 2023
Hello Lester D,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the layout and maintenance of the room. We apologize for any inconvenience caused by the inoperative TV and sink stopper. We value your input and will take it into consideration as we continue to make improvements to our hotel.

8/10 – Goed

Meisam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a nice stay, everything was fine except the heater which was noisy and improperly located in the room.
1 nacht verbleven in november 2023
Reactie van Manager op 9 dec 2023
Hello Meisam, Thank you for choosing to stay with us and sharing your feedback. We apologize for any inconvenience caused by the noisy heater. We appreciate your patience and understanding during your stay. Please know that we will take your comments into consideration for future improvements.

4/10 – Matig

Daphne

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Stayed at this location based on previous reviews from Expedia members. I can not recommend this place or location. Its located off highway 5 however you need to drive though alley adjoined with gas station. The pictures Expedia publish are not accurate of how this establishment really looks outside or inside. Look elsewhere for your recommendations.
1 nacht verbleven in november 2023
Reactie van Manager op 6 dec 2023
Hello Daphne, Thank you for sharing your feedback with us. We apologize if the location did not meet your expectations. We appreciate your comments and will use them to improve our guests' experience. We understand that each traveler has specific preferences, and we encourage guests to thoroughly research and view multiple sources when making a decision.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Manager op 7 dec 2023
Hello Jeffrey,We are thrilled to hear that you had an exceptional stay at our hotel! Your satisfaction is our top priority, and we are delighted to have met your expectations. We hope to have the pleasure of hosting you again in the future. Please do not hesitate to reach out to us if you have any further feedback to share.