We travel regularly and have never written a negative review, nor are we “complainers”. However, this hotel was so overrated and misrepresented that we felt compelled to share our thoughts. To be fair, there were some satisfactory issues: pleasant staff, good breakfast, and a great location. Unfortunately, the facility & building were very disappointing! We paid a PREMIUM rate for a LUXURY SUITE for 6 nights, and it was below average in every respect - certainly NOTHING like the glowing descriptions online. First, the bedroom was 12’x12’. Although advertised, there was not a single chair or usable table in our "Suite", so there was nowhere to sit except the bed. The advertised Bar/Lounge didn’t exist. When asked where it was, the front desk clerk pointed to a shelf on the wall with a few bottles of liquor - there was no lounge. The property was dated & dark, & our “Suite” was poorly lit with 2 windows - both looking at walls which were feet away and in need of repair. The bathroom had a lingering odor of sewer gas on various occasions, poor lighting & limited privacy with a swinging door. Our expectations and the reality couldn’t have been much further apart. After a day of touring the beautiful city of Rome, there was absolutely no place on the premises we could sit and relax, inside or out. We would avoid coming back to the room and stay out at local restaurants for some light & fresh air, and a place to sit just to avoid going back to ‘the dungeon”, as we called our room.