We were greeted by Patrick upon check-in, and he was great! Unfortunately, things went downhill from there. Our bathroom smelled like urine (addressed while we were out), the floor was filthy, crumbs on the furniture and floor, and spilled food in the mini-fridge. The biggest issue was the AC - while it was cooling, it was making so much noise we had to turn it off to sleep (and it was 90+ degrees today). There is no onsite staff after 5:00, so we called the number provided for after hours issues. The employee who answered said heâd be âright downâ to try to fix it. After 15 minutes, we called again, and he said, âI forgot your room number.â
