Hôtel près de Cathédrale de Ratzeburg (Ratzebourg)

"Good setup but for the first day of my stay, the floor in the room hasn't been cleaned.prior to my check'in."

"Super personel"

"Layla la fille de la réception es raciste et me l’a bien fait comprendre en me disant plusieurs fois qu’ici ont es en Allemagne. Elle es vulgaire, hautaine et ne respecte personne. Sinon dans l’ensemble le reste du personnel es très professionnel gentil, aimable, serviable que ce soit l’équipe de jour ou l’équipe de nuit. "

"I am usually quite severe with my evaluations, but this time I have to give a 10/10. Everything was great : the people at the reception, the room had lots of space and was clean, the bed was comfortable and big, the room was sound proof, wifi was great, bathroom and shower clean (the shower's door didn't close correctly though, but that's minor), it was calm, located right in front of the train station. Truly, this was a 10 (probably the best hotel I've been to). The breakfast was a bit expensive, but I took it somewhere else, no big deal."