6/10 Satisfaisant
Russell J., Bristol
22 sept. 2024
Les points forts : Propreté
Great apart but needs improvements
All-in-all, a great apartment in a fantastic complex that we've stayed in numerous times in varying apartments. Being ground floor is handy for popping straight to the pool and having a larger garden, but the downside (with all apartments here) is BBQs aren't allowed in all but the penthouses.
Overall the apartment was good, but the mattresses are AWFUL and really let the stay down. We're all active, mid-30s, and were all waking up with aches and pains. Old, hard, and you can feel what few springs they have almost poking out into your back and sides.
A few other small issues like the oven door not closing properly and one of the patio doors being faulty and I think it could do with some out-of-season maintenance.
Can't fault the check-in or cleanliness but the company who service the apartment could do the decency of providing an ample amount of dishwasher tablets, bin bags and toilet roll. They provide 3 dishwasher tablets and 1 bin bag which for a week's stay when we're paying thousands of pounds just feels a bit scrimping. Surely they want you to keep the apartment as clean as possible.
The location is fantastic - as with all apartments in Bellresguard - but we wouldn't stay in this one again until the mattresses are changed.
Russell J.
Séjour de 7 nuits en septembre 2024