DO NOT STAY HERE! THIS PLACE TOOK MY MONEY AND REFUSED TO REFUND ME!
After a long day of traveling, when I finally got to this dump, I walked in to the lobby area with the front desk guy Indian guy shouting and threatening a customer, telling her he was going to call the police on her. She was complaining of getting a dirty room.... I quietly minded my business. I was finally given a room on the 3rd floor, but no elevators, had to climb stairs. It was almost 100 degrees outside that day in Pensacola. When I finally got to the room, I couldn't see through the window because it was all fogged up. I open the room up and entered into the pits of hell. The room was sweltering hot! The bathroom mirror was fogged up as well. I walked towards the bathroom because I had to go bad and had been holding it for hours. Well, the inside of the toilet was black and the bathroom was absolutely disgusting! Clearly, no one cleaned up this place. The beds looks slept on and the bedding was amuck. The floor was dirty with trash. I was not a happy camper. Fast forward, I new for the price I paid this place would have faults so I brought my own cleaning supplies and a mini dust buster! Well, I walked over to the a/c unit to turn on the air conditioning when the knob came completely off! The AC unit was clearly broken and did not work! I went back down to request a new room, but was refused by the man at the front desk. They took my money for the entire stay. Expedia has done nothing!