Vind je ideale hotel in Parma Heights

'The reason I booked this hotel was due to its proximity to the airport and having a shuttle. They stated when I called you just needed to let them know when you needed to leave for the airport; upon arrival, the person at the desk said it ran every hour and on the day of leaving, there was only woman person (the manager) who drove the shuttle and couldn’t leave the desk for hours. This in my opinion was a bait and switch.'

'Very clean, modern decor. All staff was kind and friendly. Would stay again'

'Staff and check in was wonderful. 1 bathroom light was burnt out, and there was no toilet paper on the roll when we checked in. Also found a packet of sauce by the tv stand, and a candy paper under the chair on the room. Thank god the bathroom and beds were clean. But the floor could have definitely been cleaned better.'

'Not so clean and old furniture with lots of scratches etc. Perhaps my expectations where too high.'

'Modern grote kamers prima ontbijten eindelijk geen tapijt op de vloer maar laminaat'

'Perfect play to stay'

'We had a great stay at the Hampton Inn & Suites Cleveland/Independence. The staff was very friendly and welcoming throughout our visit. The front desk team, especially Michelle, was especially helpful and accommodating, going out of their way to assist with our needs. Our room was clean, comfortable, and well maintained. The hotel also offers great free parking, which made our stay even more convenient. Overall, excellent customer service, a clean room, and a hassle-free experience. We would...

'Nice spot- lots of parking'

'Checking in and checking out was a nightmare. The place had the wrong check in and checkout date. Charged me for everything and basically told me it is what it is. When I checked it, I asked for my itemized receipt. They could provide me with NOTHING. The suite was filthy. Carpets looked as if not cleaned in years- stains in carpet. Looked as if carpets had not been vacuumed. When I inquired, I was told the place is under construction. Shower water was boiling hot. The pull out sofa had stains...

'Voor doorreis een prima locatie. Basic kamers, maar wel schoon.'

'A good choice, not on airport property and far enough away that plane noise didn’t seem to be an issue. Very accommodating staff.'

'Our stay started out not so well. We were quick check in (a plus), staying g Friday thru Sunday, but, when we got to our room, the air did NOT work nor dis the safe. My husband went down to the desk and told them and he was told someone would be there shortly. Indeed he was there in 5-10 minutes. He tried to fix both the air and the safe and no luck with either one. He said we will get you a other room. He went down to the front desk told them the issue and came back with 2 new room keys and we...

'Pool was nice as was hot tub. Breakfast was warm and delicious. Kids had fun with arcade.'

'Nice, quiet, clean and spacious rooms. Perfect for a layover.'