Owner lied about the condition of the property, 1)Broken AC 2)Broken Bathroomâs door(so basically zero privacy:-( 3)Mold everywhere in the bathroom ceiling 4)Unfinished bedroom, hole in one of the wall 5)Host had been unresponsive and way delay in response 6)Vrbo team wasnât much helpful to address the issues.
This property has potential, but there are things that need to be improved. We were staying there with three adults and three kids (9yo, 7yo, 3 yo); it was tight for the six of us, but I should have known that based on the sq footage in the listing. It might be a better fit for four people.Pros:- Great neighborhood/location- The host was very friendly and communicated with me throughout our stay. She's great! - Linens were very clean and beds were comfortable - My kids enjoyed the bathtub Cons:- Check-in was very difficult. The key was not where the check-in instructions indicated. We were sent to a different location and it wasn't there either. The host communicated with me on it, and provided a bit of a refund for our troubles, but it was difficult to go through this while traveling with three young kids. The almost two hour delay getting into the apartment also interfered with a tour we had booked. We had to scramble to find a nearby storage locker for our luggage so we wouldn't be even later to the tour. - The bathroom seems to still be under construction. The door was off the hinges and was very difficult to move; the kids were not able to move the door at all. Made it really hard to get in and out of the bathroom. There were also mold marks on the ceiling above the shower.- The living room curtains were on a rod that was falling down. They did not block out light at nighttime, which made it difficult to sleep on the pullout. Also some noise from the street.