Bonjour,Nous vous remercions d'avoir pris le temps de nous partager votre expérience.Nous sommes navrés que vous ayez rencontré des difficultés concernant l'accès mais sachez que le numéro de téléphone indiqué sur la plaque extérieure de l'hôtel est joignable 24/24 et ce 7/7.La difficulté rencontrée peut également venir du fait qu'hotel.com est un partenaire d'expedia qui ne nous remonte pas les informations des clients pour que nous puissions vous joindre directement.Sachez que nous disposons également de chambres plus spacieuses.Malgré cela nous vous remercions pour l'honnêteté de votre notation.En espérant vous recevoir de nouveau,A bientôt

Bonjour,Nous vous remercions d'avoir pris le temps de nous partager votre expérience.Nous sommes ravis de lire que vous avez apprécié.Nous espérons vous revoir très bientôt.

Un grand merci pour votre retour positif,En espérant vous accueillir de nouveau.

We are glad to read that you enjoy your stay.We hope to see you soon again.Welcome back

Nous sommes ravis d'avoir pu vous satisfaire.En espérant vous revoir très bientôt

Un grand merci pour cette jolie note qui nous fait chaud au coeur.En espérant vous revoir très bientôt.

Un grand merci pour votre retour.Sachez que nous avons des chambres équipées d'air conditionné au 5ème étage.En espérant vous recevoir à nouveau,A bientôt

Bonjour Mme Briot, Merci pour votre joli commentaire. C'est toujours un plaisir de vous recevoir. A bientôt

Bonjour Cybèle, Nous sommes navrés du désagrément causé par des voisins de chambre irrespectueux. Mais vous auriez du prévenir la réception pour une intervention. Nous espérons néanmoins que le reste de votre séjour s'est bien déroulé. Merci de votre compréhension. Nous serons ravis de vous accueillir à nouveau dans de meilleures conditions.

Bonjour Laurent, Nous vous remercions pour votre séjour au sein de notre hôtel. Vous avez réservé la chambre double standard qui est la petite, mais nous avons aussi une grande chambre avec un salon qui donne sur rue. Pour une prochaine fois. Merci A bientot

Thanks for taking the time to let us know your feelings about your stay.We are glad to read that you enjoyed it.We hope to see you soon again

Thank you for your feedback which is very important to us.We have 2 rooms with A/C, you can ask for it next time :)We hope to see you soon again

Thanks for taking the time to let a review.We are sorry to read that you did not get the informations, but the phone number communicate on expedia was probably wrong.The button you press outside from the hotel doesn't call us.Hopefully our staff is very helpfull and always there for you.

Thanks you so much for your feedback.We really hope to see you soon again

Thanks for taking the time to give us your feelings, thoses are really important to us.We have A/C in two rooms, you can ask for beeing in those one.About the noise we are really sorry if the others guests were quiet noisy, you should contact us we would have talk to them.We are glad to read that you appreciated our staff and the cleanliness of our rooms.

We are so glad to see that you enjoyed your stay.We hope to see you soon again

Dear guest, we are sorry to read that you did not feel safe in our hotel.The PMR room is fully adapted and compliant for people with reduced mobility.For the luggage, we are here to help you to bring it in your room.You decide to leave and we hope that you found a place for the end of your stay.

We are so happy to read that you had a great stay.We hope to see you soon again

Dear guests,We're sorry to read that you were disappointed.Regarding access to the hotel, this is clearly indicated when you make your reservation.As reception is closed at weekends, please contact us to obtain the necessary information.This is not the case for the customer you are referring to, who never contacted us.In addition, it is important to remind you that we are a 1-star hotel, partly because we do not have an elevator. This is specified in the hotel description, which you are strongly advised to read before booking.That said, you'll also benefit from rates well below market rates in this highly sought-after sector.We're sorry you didn't appreciate the charm of our hotel when you had the most beautiful suite.We would have a pleasure to help you to carry your lugagge if you ask for it.

Thank you so much for your feedback.We are happy to read that you were satisfied of your stay in our hotel.We hope to see you soon again

Thank you so much for taking the time to let us know your feelings.We are glad to read that you enjoyed your stay in our hotel.About the fact that we don't have lift, we used to help you to carry your lugagge if you ask for it.We hope to see you soon again

Thank you so much for your feedback which is very important to us.We really hope to see you soon again

Thank you so much, we were so nice to meet you.We really hope to see you soon again.

Thank you so much for your feedback which is very important to us.We really hope to see you soon again

Un grand merci pour cette jolie note.Nous sommes ravis que vous ayez apprécié votre séjour.En espérant vous revoir très bientôt

Thanks for your feedback it is very important to us.We are here to help to carry the suitcases if needed.Don't hesitate next time to ask for a lower floor.We also have bigger rooms.We hope to see you soon again

Thank you so much for your review..We really hope to see you soon again

Thank you for your feedback which is very important to us.We could help you to carry your luggage if you ask for it and also have bigger rooms.Don't hesitate to contact us directly to get more informations next time.We hope to see you soon again

Thank you for your wonderfull review.The reception is open from 9.00 to 3.00 pm from Monday to Tuesday.You can call if you need the concierge 24/24, 7/7.We really hope to see you soo again

Thank you so much.We really hope to see you soon again.

Thank you for your feedback which is very important to us.We would like to let you know that we can give you a room in a lower floor if you ask for it.We hope to see you soon again

Thank you so much for your positive review we hope to see you soon againWe wish you a happy new year !

Thank you so much for this review, we are glad to see that you had a great stay in our place.Don't hesitate to come back