Cat urine odor started at the entrance and permeated the entire house. No hotels were available because it was the July 4th weekend so we had to stay. We cleaned as much as we could. The rental manger did not respond to my 4 attempts to contact her through email, texting, live chat, and phone until the second day. Broken cupboard doors in the kitchen, bathrooms, and bedrooms. Keurig machine had mold growing inside and was not usable. Living room recliner and couch were covered in cat hair and stained and not usable. Outdoor grill was not cleaned and not usable. Broken bench on outdoor patio, holes in the walls because there are no door stops. Though advertised on the listing, there was no pack and play. The rental manager did not offer any assistance in cleaning the cat urine odor or cleaning the grill but asked me to write a positive review.
Vacasa apparently based in Oregon is managing this property. Issues were recognized by Vacasa, although the answers were as if AI was used. Owner called once and acknowledged she knew about the issues and blamed previous âspring breakersâ on the condition of the house. Bedroom carpets were absolutely filthy with a stench. Blinds had slats missing with chew marks. Iâm compiling a photo album of many issues needing addressed.
This house was disgusting! The pictures on the listing make it look so nice but it doesnât look anything like that when you walk in. The pictures on the listing must be super old. The carpets were massively stained, most of the window blinds were broken/missing, kitchen cabinet doors were hanging/broken, the flat grill outside was just pure rust, just all around disgusting. I have never been in a house this bad before. The only good thing from this day was when I told them about the shower head in the master bath, not working, they did actually go and fix that. I have uploaded some of the pictures that we took when we first got there.
Great property it was clean with everything needed to make our stay comfortable. The neighborhood is nuce and quite perfect for a Christmas family stay
Overall the stay went well. The location was good but the overall cleaning of the house could have been better. The outdoor grill was so dirty it was not even usable for us.
The rental was nice and clean. Fairly simple. They had an enclosed yard that was good for the dogs. The owners were available and promptly responded to concerns. The keyless entry was a little frustrating