10/10 Excellent
Michal
Voyage en couple
21 juin 2025
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was our first time staying at Descanso (my partner previously stayed at the sister property, Santiago), so outside of the pictures, we didn't know what to expect.
The service is top notch. We were receiving updates via text messages, and they were timely and on point. Special shout-out to Dustin for making our arrival a breeze with updates and his amazing introduction to the property.
The property is chic and the amenities leave nothing to be desired. There's a pool, hot tub, firepit (in case you wanted to go from the usual 115*F of Palm Springs heat to more than 140*F>). Public bathroom and a shower too, in case you didn't want to go back to your hotel room. ;)
But the best were the little touches. And there were a lot of them: a complimentary snack bar in the room, complimentary aluminum water bottles that are yours to keep, cantine that's open 24/7 and from which you can pick up soft drinks/coffee/tea/make popcorn, lunch included in the price and served poolside (usually salads and sandwiches from various places in PS), complimentary popsicles and ice-cold peppermint towels also served poolside.
This is a 5* service, and the resort also provides privacy for you and your partner(s) to enjoy some relaxation time. I cannot recommend it enough.
We will definitely be back.
Michal
Séjour de 3 nuits en juin 2025
