Centre commercial

Avis sur Sotetsu Grand Fresa Osaka - Namba

3.5 out of 5
Sotetsu Grand Fresa Osaka - Namba
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 673 avis sur 1187." "
Note des voyageurs de 8 (Bien), d’après 342 avis sur 1187." "
Note des voyageurs de 6 (Satisfaisant), d’après 116 avis sur 1187." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 1187." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1187." "

8,4/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Vanina

Les points forts : Personnel et service
Very well situated. Near everything.good services The only bad thing was…the underground fish restaurant. We were at the 8th floor and each evening , it smells a light but persistant fish’odor
Séjour de 5 nuits en mai 2024

8/10 Bien

JOSE

Les points forts : Propreté, personnel et service, équipements
Plusieurs sejours dans cet etablissement. Tres commode et pratique. Bien situé et bon marché. Vetusté cependant des chambres.
Séjour de 7 nuits en avril 2024
Réponse de CHEN le 24 mai 2024
This is SOTETSU GRAND FRESA OSAKA NAMBA, thank you for your stay and review.In order to continue to provide every customer with a good stay, your opinion is very important to us.We hope that we will have the opportunity to serve you again in the future, thank you.

6/10 Satisfaisant

EMMANUEL

Voyage en couple
Les points faibles : Équipements
Hôtel très bien situé, propre et bonne literie. Petit déjeuner moyen
Séjour de 2 nuits en août 2023
Réponse de 相鉄グランドフレッサ大阪なんば フロント le 8 sept. 2023
Thank you very much for staying at Sotetsu Grand Fresa Namba Osaka.Thank you very much for taking the time out of your busy schedule to give us your opinion. looking forward to seeing you coming again.

10/10 Excellent

Hervé

Séjour de 1 nuit en mai 2023
Réponse de 相鉄グランドフレッサ大阪なんば フロント le 22 juin 2023
Thank you very much for staying with us this time. Thank you for choosing our hotel from a number of hotels. We will continue to work hard to become a hotel that is chosen by many people. When you come here again, please use our hotel.

10/10 Excellent

Stefani Grace, Gilroy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location near Dotonburi. Price was very reasonable for travellers on a budget.
Séjour de 2 nuits en mai 2024

10/10 Excellent

YaQin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Beto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close proximity to dotonburi and namba shopping districts. Plenty of late night dining options within walkable distances too
Séjour de 5 nuits en mai 2024
Réponse de フロント 山下 le 26 mai 2024
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests. We look forward to your continued support in the future and to welcoming you again soon. Sotestu Grand Fresa Osaka Namba

10/10 Excellent

Yumiko

Voyage en famille avec de jeunes enfants
駅近でまわりにも飲食店もたくさんあり良かったです。 朝食も美味しくいただきました。 また大阪にきたら利用したいです。
Séjour de 1 nuit en mai 2024

10/10 Excellent

??

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Pui Han

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For people have big luggage, better exit at 10 by elevator for convenience. My room located at 2/F, the room temperature was too warm with no temperature adjustment inside the room. Otherwise pleasant stay
Séjour de 2 nuits en mai 2024

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast, good location and hotel layout
Séjour de 1 nuit en mai 2024
Réponse de フロント CHEN le 25 mai 2024
Thank you very much for staying at Sotetsu Grand Fresa Osaka Namba. We are very happy to hear that you were satisfied with your stay. Thank you for taking the time out of your busy schedule to post a review. We look forward to your next visit.

8/10 Bien

Seung Won

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very small room with competitive price just beside Dotonbory main street
Séjour de 1 nuit en mai 2024

10/10 Excellent

JAEHOON

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
모든 면에서 가성비 최고였습니다
Séjour de 3 nuits en mai 2024

10/10 Excellent

Allan Marc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Recommend!!!
Séjour de 2 nuits en mars 2024
Réponse de フロント CHEN le 25 mai 2024
Thank you for staying at Sotetsu Grand Fresa Osaka Namba and taking the time to give us a positive review!It is our honor to give you a good experience during your stay.We will continue to work hard to provide all customers with a better accommodation experience!If you still have the opportunity to visit Osaka, we sincerely look forward to having the opportunity to serve you again, and wish you the best!

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 3 nuits en mai 2024
Réponse de フロント CHEN le 25 mai 2024
Thank you very much for staying at Sotetsu Grand Fresa Osaka Namba. We are very happy to hear that you were satisfied with your stay. Thank you for taking the time out of your busy schedule to post a review. We look forward to your next visit.

10/10 Excellent

JAERIM

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
숙박비가 너무 저렴해서 기대도 안했는데 생각보다 깔끔하고 아늑해서 좋았어요 도보로 바로 건너편이 도톤보리 메인 거리라서 밤 늦게도 돌아다니기 편하고 한국인 직원도 있어서 편해요
Séjour de 3 nuits en mai 2024

8/10 Bien

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first thing that stood out was how small our room was. Tiny desk. No closet, just a small bar with hangars. It was pretty tight with our 2 suitcases and 2 backpacks. That being said I would definitely stay here again. Staff are wonderful and it feels secure. There is a laundry room on the 2nd floor (small but definitely doable). Rooms have ample outlets to charge devices and there is even an ethernet cable if you have a laptop. Air conditioning works well. There is a buffet breakfast on the first floor (1400 Y). Easy access to metro and train stations. We flew into Kansai aiport, caught the Nankai express metro and from there was able to walk underground practically all the way to our hotel. Lots of restaurants and shops underground. Oops back to hotel. Im giving 4 stars due to the size of the room but as mentioned I would definitely stay there again. We used this hotel as our base and traveled to Uji, Nara, Kyoto, Arima, and Kobe in addition to exploring Osaka. As previously mentioned staff was excellent
Séjour de 5 nuits en mai 2024

8/10 Bien

chad

Voyage en famille, Voyage en groupe
Les points faibles : Propreté
Not so clean the carpets stained the bed sheets stained and hallways smelled like cigarettes. Was affordable and very close to many sites. Overall not bad for the price.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location, walking distance from a lot of places. Clean!
Séjour de 1 nuit en mai 2024
Réponse de CHEN le 24 mai 2024
This is Sotetsu Grand Fresa Osaka Namba, thank you for your stay and review.In order to continue to provide every customer with a good stay, your opinion is very important to us.We hope that we will have the opportunity to serve you again in the future, thank you.

10/10 Excellent

SEULBIN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
가성비 좋은 숙소에요 여행 계획중에 야외활동이 많다면 여기가 최적입니다 숙소에서 글리코상까지 도보 8분입니다 위치가 적당해서 신세카이도 걸어서 다녀왔어요 밤에 외출하고 들어오면 자동문이 안열려요 왼쪽 벽에 객실카드키 찍는 단말기 있습니다 찍어야 문이 열려요 일회용품이나 입욕제 1층에 필요한 만큼 가져가도록 구비되어있어요 여행 후 욕실에서 입욕제로 피로풀기 정말 좋아요 다음에 또 오사카 여행잡는다면 여기로 올거 같습니다ㅎ
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Sophie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good restaurants and shopping close by - walkable to Namba Station and hotel rooms were pretty big
Séjour de 1 nuit en mai 2024
Réponse de CHEN le 24 mai 2024
Thank you very much for staying at Sotetsu Grand Fresa Osaka Namba. We are very happy to hear that you were satisfied with your stay. Thank you for taking the time out of your busy schedule to post a review. We look forward to your next visit.

6/10 Satisfaisant

Yonghong

location is good, but others..
Séjour de 2 nuits en mai 2024

8/10 Bien

Analyn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Most of it is good enough to stay.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Shih Hern

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Shih Hern

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to go to anywhere. Clean place to stay and great staff.
Séjour de 2 nuits en mai 2024
Réponse de CHEN le 24 mai 2024
Thank you for staying at Sotetsu Grand Fresa Osaka Namba and taking the time to give us a positive review!It is our honor to give you a good experience during your stay.We will continue to work hard to provide all customers with a better accommodation experience!If you still have the opportunity to visit Osaka, we sincerely look forward to having the opportunity to serve you again, and wish you the best!

10/10 Excellent

Kitty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
整潔
Séjour de 6 nuits en mai 2024
Réponse de フロント CHEN le 24 mai 2024
感謝您入住相鐵GRAND FRESA大阪難波並抽空給予好評!能讓您在本次住宿中有好的體驗是我們的榮幸,我們還會持續努力,為提供所有顧客更好的住宿體驗。若您還有機會前來大阪遊玩,我們誠心期待還有再次為您服務的機會,祝您順心!

10/10 Excellent

Tarn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024

8/10 Bien

Rosanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only reason why i would not give it 5 stars is that they give you 2 pillows and the duvet is not long enough for the bed. Its extremely uncomfortable for tall people. But overall extremely nice
Séjour de 3 nuits en mai 2024

10/10 Excellent

Tony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are helpful and the place is clean. Nearby attractions and shopping. We would comeback.
Séjour de 3 nuits en mai 2024
Réponse de フロント CHEN le 25 mai 2024
Thank you for staying at Sotetsu Grand Fresa Osaka Namba and taking the time to give us a positive review!It is our honor to give you a good experience during your stay.We will continue to work hard to provide all customers with a better accommodation experience!If you still have the opportunity to visit Osaka, we sincerely look forward to having the opportunity to serve you again, and wish you the best!

10/10 Excellent

Chang Woo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
두번째 방문인데 위치가 너무 좋아요 조식도 맛있고 편하고 직원들도 친절해요
Séjour de 3 nuits en mai 2024
Réponse de kang le 10 mai 2024
이번에도 저희 호텔을 방문해 주셔서 감사합니다. 고객님의 만족이 저희에게 가장큰 기쁨입니다. 항상 늘 좋은 서비스로 다음에도 방문하시는 것을 기다리고 있겠습니다.

10/10 Excellent

Fabiola

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente
Séjour de 3 nuits en mai 2024
Réponse de フロント CHEN le 25 mai 2024
Thank you very much for staying at Sotetsu Grand Fresa Osaka Namba. We are very happy to hear that you were satisfied with your stay. Thank you for taking the time out of your busy schedule to post a review. We look forward to your next visit.

6/10 Satisfaisant

MASATAKA

Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Craig

Les points forts : Propreté, personnel et service, équipements
Average
Séjour de 4 nuits en mai 2024

8/10 Bien

Mandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024

8/10 Bien

Anthony

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bathroom sucks but that’s pretty much the only flaw otherwise good hotel right near everything
Séjour de 5 nuits en avril 2024

10/10 Excellent

Muhammad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is easy to get to Dotonbori, Namba and other places.
Séjour de 5 nuits en avril 2024
Réponse de CHEN le 24 mai 2024
Thank you very much for staying at Sotetsu Grand Fresa Osaka Namba. We are very happy to hear that you were satisfied with your stay. Thank you for taking the time out of your busy schedule to post a review. We look forward to your next visit.

2/10 Horrible

Brian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a 2-star hotel at best. Room isn’t clean, dirt/web accumulated in room corners. Pretty much everything is self-service. Paid breakfast is of worst quality of all hotels I stayed during my 2 weeks traveling through Japan. I don’t care too much for the noisy and dizzying area either.
Séjour de 3 nuits en mai 2024
Réponse de フロント 山下 le 26 mai 2024
Thank you for choosing Sotetsu Grand Fresa Osaka Namba. However, we sincerely apologize for any discomfort you may have experienced due to our inadequate attention to your needs. We will pass your comments on to the manager and staff in charge, and we will use them as reference to improve our services in the future.

8/10 Bien

Masaki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
繁華街の近くで便利
Séjour de 1 nuit en mai 2024

8/10 Bien

Alexis, Aurora

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very lovely.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Edward

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

amin

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Don’t recommend for family
Séjour de 1 nuit en mai 2024

8/10 Bien

Kazuyuki

スムーズなチェックインできて、室内も綺麗でした
Séjour de 1 nuit en mai 2024

10/10 Excellent

?

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
道頓堀の目の前で、最高のロケーションでした。 また利用したいと思います。
Séjour de 2 nuits en avril 2024

8/10 Bien

Norman, Renton

Séjour de 1 nuit en avril 2024

10/10 Excellent

chun kit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
酒店職員10分細心,下雨時會準備雨傘給客人出外使用
Séjour de 3 nuits en avril 2024
Réponse de 相鉄GRAND FRESA大阪难波店 le 3 mai 2024
感谢您对本店的支持与厚爱,我们会继续努力为每一位住客提供温馨舒适的住宿环境和优质热情的服务。期待与您的下次相会。

10/10 Excellent

TAEHYUNG

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
한국직원이 있어서 좋았습니다.
Séjour de 2 nuits en avril 2024
Réponse de kang le 10 mai 2024
안녕하세요. 이번 저희 호텔을 방문해 주셔서 감사합니다. 다음번에도 저희 호텔에 머무시는 것을 기다리고 있겠습니다.

8/10 Bien

DAHYE

Séjour de 1 nuit en avril 2024

10/10 Excellent

LARRY

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024

10/10 Excellent

AYOUNG

Séjour de 3 nuits en avril 2024

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024