Coin salon dans le hall

Avis sur Quality Inn & Suites Near the Theme Parks

2.5 out of 5
Quality Inn & Suites Near the Theme Parks
5635 Windhover Dr, Orlando, FL

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 614 avis sur 1451." "
Note des voyageurs de 8 (Bien), d’après 409 avis sur 1451." "
Note des voyageurs de 6 (Satisfaisant), d’après 203 avis sur 1451." "
Note des voyageurs de 4 (Médiocre), d’après 119 avis sur 1451." "
Note des voyageurs de 2 (Horrible), d’après 106 avis sur 1451." "

8,0/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Catherine

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mars 2024
Réponse de Christina le 25 avr. 2024
Dear Catherine, We appreciate you Taking the time to share your ratings of your recent visit. We are truly sorry to know that your expectations were not met on your recent stay here at Quality Inn. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience.

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
J’ai beaucoup aimé la proximité aux parcs thématiques comme Universal Studios et l’accueil chaleureux du personnel de l’hôtel
Séjour de 3 nuits en mars 2024
Réponse de Christina le 20 avr. 2024
Thank you for taking the time to leave us your review and ratings. It was a pleasure having you here with us, and we are thrilled to know that you enjoyed our central location near the theme parks. We're also glad that our employees was warm and welcoming. Here at Quality Inn we strive to provide an exceptional service, and to know that we exceeded your expectation makes us happy. will be sharing your comments internally as we continuously strive to improve the quality of our serve. Until next time!

10/10 Excellent

Manon

Voyage en couple
Les points forts : Propreté et personnel et service
Le halle d'entrée est très bien et la chambre était propre. C'est très agréable l'emplacement, on peu aller à universel studio à pieds. J'ai trouvé que le petit déjeuner était ordinaire. Un peu mal disposé. Je recommande cette hotel.
Séjour de 2 nuits en avril 2024
Réponse de Christina le 17 avr. 2024
Dear Manon ,Thank you so much for your kind review! We are thrilled to hear that you enjoyed our prime location near the theme parks, and the cleanliness of our hotel. It is always a pleasure to receive positive feedback from our guests. We take pride in providing excellent service, and we're delighted to know that our team made a positive impression on you. Your comments regarding our breakfast selection has been noted, and shared internally to provide our future guest with a wider selection. It was a pleasure having you here with us, and we are truly grateful for your recommendation.

10/10 Excellent

Lyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Christina le 13 mars 2024
Thank you Lyne, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

6/10 Satisfaisant

Palmira

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Christina le 3 févr. 2024
Dear Palmira, we apologize if your experience did not match your expectations. As we strive to provide the best guest experience we will do better the next time. We’re hoping that you give us a second try to provide you with the experience you deserve.

10/10 Excellent

jessica

Les points forts : Propreté et personnel et service
Good place
Séjour de 1 nuit en janvier 2024
Réponse de Manny le 31 janv. 2024
Dear [Reviewer's Name],Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a positive experience at our establishment. As the General Manager, I want to express my gratitude for your support.Our team works hard to create a welcoming and enjoyable atmosphere, and it's rewarding to know that our efforts have made a positive impression on you. We are committed to providing excellent service, delicious food, and a memorable overall experience for our guests.If there are any specific aspects of your visit that stood out to you or any areas where you feel we can improve, we would love to hear more. Your input is valuable to us as we strive to continuously enhance our offerings and exceed our guests' expectations.Once again, thank you for your kind words and for choosing to be a part of our community. We look forward to serving you again in the future.Best regards,

10/10 Excellent

Magella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La courtoisie du personnel. Un excellent rapport qualité/ prix.
Séjour de 3 nuits en janvier 2024
Réponse de Christina le 23 janv. 2024
Dear Magella, thank you so much for sharing your feedback with us. We're delighted to hear how much you found our hotel to be of great value. We work hard to keep our prices competitive, so we are grateful for your support. We're also glad that you found our staff to be courteous. Here at Quality Inn we pride ourselves on guest satiation and we're please to know that we exceeded your expectations. We hope to have the opportunity to welcome you back in the near future!

10/10 Excellent

jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Christina le 19 janv. 2024
Thank you Jessica, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate your ratings as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

10/10 Excellent

Sherller Veronica Castro

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Une famille de 6 personnes et c'étaient excellent. Le personnel amicale, emplacement tranquille et pratique. Nous étions à seulement 5 min de voiture et 15 min à la marche du parc Universal. C'était très efficaces pour un groupe de 6 personne. Nous avons bien aimé le déjeuner.

8/10 Bien

Simon François

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon prix et les employés sont attentionnés.
Séjour de 4 nuits en juillet 2023
Réponse de Front Desk le 20 juil. 2023
Merci Beaucoup Simon merci detre restee avec nous.

8/10 Bien

Tariq

Les points forts : Propreté et personnel et service
Excellent breakfast and family place 5 personnes...and personnel at reception professionnel smiling and friendly...
Séjour de 3 nuits en juillet 2023
Réponse de Manny le 16 juil. 2023
Thank you so much for sharing your positive review! We're delighted to hear that you had an excellent breakfast and enjoyed your time at our family-friendly establishment. Our team at the reception takes pride in providing professional, smiling, and friendly service to ensure our guests have a pleasant experience.We strive to create a warm and welcoming environment for everyone who visits us, and it's wonderful to know that our efforts resonated with you. Your kind words are truly appreciated and will be shared with our team.We look forward to welcoming you back in the future and providing you with another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Bien

virginie

Séjour de 10 nuits en mai 2023
Réponse de Christina le 14 juin 2023
Thank you Virginie, for taking your time to give us your ratings. It was a pleasure having you here at Quality Inn, and we would like to see you in the near future!

4/10 Médiocre

martine

Séjour de 12 nuits en avril 2023
Réponse de Christina le 25 avr. 2023
Dear Martine, Thank your for taking the time to leave us your ratings about your recent stay at Quality Inn. We hope to see you on your next visit to Orlando.

10/10 Excellent

Stephanie, Sherbrooke

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le service d'accueil est extraordinaire. Le personnel était souriant et vraiment sympathique. Si j'ai a revenir c'est certain que je réserverai à cet hotel encore. La chambre était propre malgré qu'elle aurait besoin un peu d'amour mais nous y étions pour dormir et les lits vraiment confortables.
Séjour de 4 nuits en février 2023
Réponse de Christina le 25 févr. 2023
Merci stephanie pour les excellents commentaires et notes. Je suis heureux de savoir que notre personnel était sympathique et que la chambre était propre et confortable. Ce fut un tel plaisir de vous avoir ici au Quality Inn & suites et nous avons hâte de vous voir dans un proche avenir

8/10 Bien

ORRIBE, Le Lamentin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Très bien situé Mais très très vieux ..!!! Les chambres sont vieillissantes Les fauteuils très sales et usés etc Petit déjeuner très moyen
Séjour de 5 nuits en février 2023
Réponse de Christina le 7 mars 2023
Gracias Luis por tomarte el tiempo de darnos tu opinión. Me gustaría disculparme por no cumplir con sus expectativas con respecto a la condición de nuestras habitaciones y el desayuno promedio. Hemos compartido sus comentarios con la gerencia y hemos tomado las medidas correctivas. Fue un placer saber que nuestra ubicación era conveniente y espero que nos brinde una segunda oportunidad para brindarle un mejor servicio.

8/10 Bien

Nadia

10/10 Excellent

Ghislaine

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tranquillité et propreté
Séjour de 1 nuit en octobre 2022
Réponse de Manny le 23 oct. 2022
Muchas gracias por sus valiosos comentarios. Esperamos volver a verte pronto.

8/10 Bien

MAURICIO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien placé
Séjour de 4 nuits en août 2022
Réponse de sara le 26 sept. 2022
Thank you for the great review Mauricio

8/10 Bien

Alexandrine

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Personnel à l’accueil très bête. Chambre propre mais tuyauterie bruyante. Petit déjeuner avec très peu de choix. Certains matins, pas de lait pour le café!
Séjour de 2 nuits en juillet 2022
Réponse de PM le 8 août 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bien

virginie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le personnel est très jentil.il faut une voiture pour visiter.le petit déjeuner est correct mais pour les européens,un café plus fort serait très apprécié!
Séjour de 12 nuits en juin 2022
Réponse de GM le 20 juil. 2022
Merci d'avoir pris le temps de répondre à notre enquête en ligne concernant votre récent séjour dans notre hôtel. Vos commentaires sont très importants pour nous et nous pouvons vous assurer que nous utiliserons ces informations pour faire tout notre possible pour créer une expérience agréable pour chacun de nos invités.

8/10 Bien

EZILDA

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel bon rapport qualité prix, le petit déjeuner est à volonté mais il ne propose pas grand chose et ce n’est pas très bon, la chambre basique mais les lits sont tres confortable, nous avons eu la chambre à coter de la réception au rez de chaussée et elle est un peu bruyante,
Séjour de 4 nuits en octobre 2021
Réponse de GM le 22 oct. 2021
Dear Ezilda, Thank you for taking the time to complete our online survey about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do our best to create an enjoyable experience for each of our guests. We are very pleased you were able to enjoy your stay at our property and we hope to see you again very soon. Sincerely, Pat Medina

8/10 Bien

Alina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well
Séjour de 1 nuit en mai 2024
Réponse de Christina le 28 mai 2024
Dear Alina, thank you for your review. We appreciate your feedback as it motivates us to keep pushing forward, and sets the tone for excellence. Your satisfaction is what drives us, and we can not wait to welcome you back for another exceptional experience.

6/10 Satisfaisant

Alagar

Les points forts : Personnel et service
Les points faibles : Propreté
Average
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Francisco, Miami Gardens

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was professional, attentive and respectful.
Séjour de 3 nuits en mai 2024
Réponse de Christina le 28 mai 2024
Thank you for your comments regarding the professionalism of our staff. We strive daily to provide our guest with the best customer service, and to know that we exceeded makes us truly happy. We are grateful for your kind words, and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bien

Michael

Voyage en couple
Les points forts : Personnel et service et équipements
This property is exactly what we were looking for a weekend trip to Universal! We wanted a hotel that was close by and cheap, but not a dump. The rooms are small and the breakfast area is cramped, but that is expected with the price per night. Complimentary breakfast is a huge perk! They also offer a shuttle to Universal 8:30-5:30. We did not use it because we planned on staying later than 5:30. My only complaint is that an area around the bed kind of smelled like mildew. Other than that, it is extremely affordable, great location, no trouble, and very accommodating!
Séjour de 2 nuits en mai 2024
Réponse de Christina le 28 mai 2024
thank you for taking the time to leave us your review and ratings. It was a pleasure having you here at Quality Inn, and we truly appreciate your feedback. We will use your comments as motivation. We hope to have the opportunity to welcome you back in the near future!

6/10 Satisfaisant

Melanie Lynne

Les points forts : Propreté
.
Séjour de 3 nuits en mai 2024
Réponse de Christina le 25 mai 2024
Dear Melanie, Please allow me to apologize for what you've experienced. Here at Quality Inn we pride ourselves on customer service and guest satisfaction and I am truly sorry to hear that we did not meet your expectations. If there is anything is particular that you did not enjoy please do not hesitate to contact us directly as feedback always helps guide future decisions. It was a pleasure having you, and we hope to have the opportunity to have you in the future to provide you with the service you truly deserve.

10/10 Excellent

Adalberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accesibilidad a restaurantes
Séjour de 1 nuit en mai 2024
Réponse de Christina le 25 mai 2024
Thank you Adalberto, for taking the time to leave us your review. We truly appreciate your feedback regarding our central location near the restaurants. We will use your comments as a reminder to why we love what we do. We’ll continue striving to provide exceptional guest satisfaction to make every interaction with us remarkable. Thank you for choosing Quality Inn and we hope to see you in the future.

4/10 Médiocre

Laltesh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Christina le 24 mai 2024
Dear Laltesh,, Please allow me to apologize for what you've experienced. Here at Quality Inn we pride ourselves on customer service and guest satisfaction and I am truly sorry to hear that we did not meet your expectations. If there is anything is particular that you did not enjoy please do not hesitate to contact us directly as feedback always helps guide future decisions. It was a pleasure having you, and we hope to have the opportunity to have you in the future to provide you with the service you truly deserve.

10/10 Excellent

caterina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i’d liked the comfort place of this hotel near the park and the people who are working in!!
Séjour de 1 nuit en mai 2024
Réponse de Christina le 25 mai 2024
Thank you for your review. We are grateful for your kind words, and are pleased to know that our hotel has exceeded your expectations with our great staff, comfortable rooms, and our prime location near the theme parks. Thank you once more, and we hope to have the opportunity to you back at our establishment.

4/10 Médiocre

Deborah

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pésima
Séjour de 3 nuits en mai 2024
Réponse de Christina le 21 mai 2024
Dear Deborah, Please allow me to apologize for what you've experienced. Here at Quality Inn we pride ourselves on customer service and guest satisfaction and I am truly sorry to hear that we did not meet your expectations. If there is anything is particular that you did not enjoy please do not hesitate to contact us directly as feedback always helps guide future decisions. It was a pleasure having you, and we hope to have the opportunity to have you in the future to provide you with the service you truly deserve.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Christina le 21 mai 2024
Thank you Paul, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

4/10 Médiocre

Justin

Séjour de 4 nuits en mai 2024
Réponse de Christina le 21 mai 2024
Thank you Justin, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am sorry to know that we were not able to provide you with such. If there is anything in particular that you would like to share with us in regards to your recent stay, please do not hesitate to contact us directly. Feed back from our guest is greatly appreciated as we strive to improve our service. It was a pleasure having you, and we would love to see you in the future!

10/10 Excellent

Mary Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
convenient location nice staff
Séjour de 3 nuits en mai 2024
Réponse de Christina le 21 mai 2024
Thank you Mary Ann for sharing feedback of your recent stay. We're delighted that you enjoyed our prime location near the theme parks and restaurants, and our friendly staff. Here at our hotel we strive to provide our guest with the best possible experience, and we're glad that you enjoys the accommodations. We will be sharing our comments with our team to serve as encouragement. Thank you for choosing Quality Inn.

10/10 Excellent

Yadrisca

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love everything from the moment i walked in to the moment i left. Everything was clean. The staff was super nice & helpful. The area was convenient restaurants and food on every corner. Definitely coming back again
Séjour de 3 nuits en mai 2024
Réponse de Christina le 21 mai 2024
Thank you Yadrisca, for your positive review about the cleanliness of our hotel. Providing a comfortable place to stay is our priority. We're also glad that you found our staff helpful, and our location convenient. We always strive to provide our customers with the best possible experience, and knowing that you loved our hotel makes us happy. We can not wait to welcome you back.

6/10 Satisfaisant

Katarina

Les points faibles : Infrastructures et conditions de l’hébergement
It was just okay. If you’re a family on a budget, it will work. The room was clean and comfortable, the continental breakfast was nice. The walls were pretty thin, pillows were tiny, towels were also tiny. AC was really loud. The hotel outside of the room didn’t seem to have AC. It was a basic hotel, but for the price, not bad.
Séjour de 4 nuits en mai 2024
Réponse de Christina le 16 mai 2024
Thank you Katarina, for taking the time to share feedback of your recent stay. We're glad that you enjoyed the cleanliness, the comfortability, and the continental breakfast that we provide at our hotel. We have shared your comments regarding the tiny pillows, and the noisy a/c with our corrective teams as feedback helps guide future decisions. Please know that we are sorry for the inconvenience, and we hope to have the pleasure of welcoming you back in the future.

8/10 Bien

Rosa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deberían tener desayuno caliente, como revoltillo, salchicha, tocineta. El menú era huevo duro en la nevera, pan, yogures, waffle, jugo y cafe. EL PERSONAL FUE MUY ATENTO . SOBRE TODO DOS CABALLEROS QUE HABLABAN ESPAÑOL.
Séjour de 10 nuits en mai 2024
Réponse de Christina le 18 mai 2024
Thank you so much for your positive feedback! We appreciate your kind words regarding our kind staff specifically Eduardo, and Ezequiel. Your comments regarding the variety of our breakfast options is duly noted. We understand that a diverse breakfast menu can greatly enhance our guests' experience. Rest assured, we will review our breakfast offerings to ensure that we can provide a wider selection of choices to cater to different tastes and preferences.

6/10 Satisfaisant

Levi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent enough stay, but had several small items disappear after a housekeeping visit. Nothing major, because we all the important items on us, but even a wallet was visibly rearranged.
Séjour de 5 nuits en mai 2024
Réponse de Christina le 16 mai 2024
Dear Levi, Thank you for sharing your feedback with us. Allow me to apologize for any inconvenience regarding the condition of your room on your recent stay. Please know that we take reports very seriously and we strive to maintain a comfortable environment for all of our guests. Our team is committed to addressing this issue promptly and thoroughly to ensure it does not reoccur. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding experience.

8/10 Bien

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet place to stay. Great value for the price. Continental breakfast was a plus but could use some hot items. Great overall stay. Close to the parks and easy to find.
Séjour de 7 nuits en mai 2024
Réponse de Christina le 16 mai 2024
Thank you Dedorah, for taking the time to share feedback of your recent stay. We're glad to know that you enjoyed our central location near the theme parks, continental breakfast, and the price value of the hotel. Here at Quality Inn we strive to provide guest satisfaction, and we're pleased to know that we succeeded. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you and your family back in the near future!

6/10 Satisfaisant

Pedro Hernan Gutierrez

Séjour de 7 nuits en avril 2024
Réponse de Christina le 15 mai 2024
Thank you Pedro, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am sorry to know that we were not able to provide you with such. If there is anything in particular that you would like to share with us in regards to your recent stay, please do not hesitate to contact us directly. Feed back from our guest is greatly appreciated as we strive to improve our service. It was a pleasure having you, and we would love to see you in the future!

10/10 Excellent

Luisa Otero, Trujillo Alto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Christina le 14 mai 2024
Thank you for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

8/10 Bien

Yun Nee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convinced and clean
Séjour de 4 nuits en février 2024
Réponse de Christina le 14 mai 2024
Thank you for sharing your feedback with us. We're delighted to know that you enjoyed our clean, and central location near the theme parks. Your satisfaction is our priority, and we're happy that we were able to exceeded your expectations. We strive to provide our customers with the best possible experience, and knowing that you appreciate those aspects of your stay makes us truly happy.

10/10 Excellent

Joel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Universal and plenty of food options within walking distance
Séjour de 1 nuit en mai 2024
Réponse de Christina le 14 mai 2024
Dear Joel we're glad that you enjoyed our prime location near the theme parks and restaurants. We know how important it is for our guest to be centrally located, and exceeding your expectations means a lot to us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you and your family back in the near future!

8/10 Bien

Marilyn

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very comfortable room and friendly staff.
Séjour de 1 nuit en mai 2024
Réponse de Christina le 14 mai 2024
Thank you for your positive review! We’re glad that you enjoyed our friendly staff and comfortable beds. We’re pleased that we are able to exceed your expectations. We look forward to seeing you again soon!

10/10 Excellent

Consuelo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always have a great experience here. The staff is very friendly and always willing to help. The rooms are clean and everything smells great. The beds are comfortable, and the sheets are impeccable. They leave a lot of towels and you can always request more. The breakfast is good not as many options maybe as other places but it’s honestly really decent. I’ve stayed here multiple times and I’ve never had a bad experience. I’m honestly looking for somewhere safe and clean and close to the parks and this fits the bill perfectly every time
Séjour de 2 nuits en mai 2024
Réponse de Christina le 21 mai 2024
Dear Carlos we were honored to welcome you back to our fine establishment. Providing helpful and attentive service is one of our main goals, and we're pleased to know that our employees were able to assist you during your time with us. Your satisfaction regarding your great experience with the cleanliness of your room, and the comfortable beds brightens our day. Regarding the breakfast selection, we know the value it holds and how important it is for our guest, so allow us to apologize. Thank you for being a loyal customer, and can not wait to welcome you back!

8/10 Bien

Jason

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Christina le 14 mai 2024
Thank you for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

8/10 Bien

Loreen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean Friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Christina le 10 mai 2024
Thank you for your review. We are grateful for your kind words regarding the cleanliness of our hotel, and our friendly staff. We are pleased to know that our hotel has exceeded your expectations. Thank you, and we hope to get the opportunity to have you back at our establishment.

10/10 Excellent

Geovanny

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en mai 2024
Réponse de Christina le 10 mai 2024
Thank you Geovanny, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

8/10 Bien

Carl, Pembroke Pines

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en avril 2024
Réponse de Christina le 9 mai 2024
Thank you Carl, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!

10/10 Excellent

Jamie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was extremely positive and answered any questions asked.
Séjour de 2 nuits en mai 2024
Réponse de Christina le 8 mai 2024
Dear Jamie, Thank you for sharing feedback of your recent stay, We take pride in providing excellent service, and we're delighted to know that our hospitable team made a positive impression on your stay. Our team is committed in providing a comfortable environment, and knowing that our staff was a highlight for you is wonderful. Thank you your visiting us in Orlando, and we hope to welcome you back!

4/10 Médiocre

Andrew

Séjour de 2 nuits en mai 2024
Réponse de Christina le 8 mai 2024
Thank you Andrew, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am sorry to know that we were not able to provide you with such. If there is anything in particular that you would like to share with us in regards to your recent stay, please do not hesitate to contact us directly. Feed back from our guest is greatly appreciated as we strive to improve our service. It was a pleasure having you, and we would love to see you in the future!