Villa's in Oost-Sarajevo

'Friendly staff'

'De hotelkamer was prettig ruim en het ontbijt was prima. Helaas hing er 's avonds een sterke rioolgeur in de wc, die in de ochtend alleen maar erger werd; gelukkig moesten we in de ochtend uitchecken, want anders was de kamer onbewoonbaar geweest.'

'They gave us a room with a broken refrigerator that can’t be fixed as they told us later, no phone connection to the reception, broken TV, and rude staff. When we asked to be transferred to another room with better view, the reception staff were not accepting that until they sent someone to try to fix all these issues. The receptionist didn’t bother himself to share with us the internet connection procedure and the breakfast time and location. Later, after arguing with the receptionist, they...