Hôtel près de Ohio Soldiers and Sailors Monument (Massillon)

« Booked at double queen, but was given a king and expected to act grateful for even having a room. There were short thick hairs on the toilet seat, showing that it was not cleaned, and the toilet would not work. When I called the front desk multiple times no one answered. After walking down, I found 3 employees standing out front for a smoke break. »

« The only reason I gave this a four star rating instead of a five star rating was because the menu in the restaurant was less than stellar »

« Clean room, but there was a marijuana scent in the hallway of my room that I smelled all night😓. The restaurant and bar were closed, probably because the lack of staff...seems to be the case everywhere these days😥. »

« Nice clean and quiet. Breakfast left something to be desired, but the location was prime and plenty of options nearby!!! »

« Première chambre bruyante à cause du stationnement. Avons pu changer pour les 2 autres nuits et c'était parfait. Personnel courtois, avenant et à l'écoute. »

« I’ve frequented this hotel over the years as this is my hometown. My only issue this visit was the lack of towels. There were not towels on 7/4/2026. I had to use paper towels to dry off after a shower. I asked multiple times and provided the dirty towels so that they can be cleaned. It took over 4 hrs to actually get clean towels. To be honest I was treated as if it was a privilege to have towels. The explanation I received was “we are going through a towel crisis”. It was very frustrating. On...

« Great value and close to the Football Hall of Fame. »

« Bien placé près des commerces accessible à pied Très propre et agréable »

« The room was excellent and super clean. The hallways and stairways were good shape. The swimming pool was good and they brought towels to the swimming pool and breakfast was great. Great quiet location very safe. »

« This hotel is located close to Canton and Akron. Convenient for our stay. So disappointed in the front desk staff. Upon check in she never looked up and just said, "credit card and driver's license". That was it. Handed us the key and pointed to the elevators. This happened three of the four days when we asked the front desk questions. Same person. Room service was iffy. They didn't replenish the coffee or the drinking cups and on two of the days the bed was never made up. These may sound petty...

« I booked a room [136] with the expectation of relaxing. Unfortunately, I woke up to an infestation of ants (in the bed with me, in the bathroom and nightstand). I called the front desk to learn that this is a known issue. Being greeted my ants was not listed on the disclaimer I signed. I felt disrupted and clearly not at ease. »

« Très bien »

« Everything was great! Would definitely recommend this place. »

« We were told that the property was being renovated and the renovation is almost complete. It would have been nice to have a "renovated" room. The room we got definitely needed renovated (burn mark on tub, wallpaper pealing, stains on carpet, cracks in kitchen tiles, vents were very dirty/dusty). We had a 2 night stay and they didn't clean our room at all. When we went to the front desk to ask for clean towels, we were given clean towels right away, but they didn't even apologize or...

« Needs updates. Was just a room to sleep in for the night. »

« Très bien situé accueil chaleureux »