Véranda
Vérifier la disponibilité

Avis sur Oban Bay Hotel

4 out of 5
Oban Bay Hotel
Corran Esplanade, Oban, Scotland

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 94 avis sur 416." "
Note des voyageurs de 8 (Bien), d’après 136 avis sur 416." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 416." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 416." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 416." "

7,8/10

Propreté

7,6/10

Personnel et service

7,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel au bord de la mer - au 1er abord un peu vieillot mais finalement assez typique - on mange très bien - très bon rapport qualité prix
Séjour de 1 nuit en octobre 2019

8/10 Bien

Guillaume R.

Les points forts : Propreté
Rapport qualité prix defavorable
Un peu cher pour la qualité proposée. Superbe emplacement mais chambre surchauffée avec mauvaise loterie. Le reste biendefavorable
Séjour de 2 nuits en août 2019

6/10 Satisfaisant

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for an overnight before an early ferry start
Clean ... but old like most hotels in Oban ... so not bad ! Quite do-able walk to the early morning ferry to Coll & Tiree / Colonsay. Did the job. Free off site parking can be sorted if you ask.
Séjour de 1 nuit en août 2019

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019

8/10 Bien

chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019

8/10 Bien

Marlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Si cet hôtel vous attire réfléchir à deux fois
Forte odeur de renfermée - Chauffage très vieux Mon fils qui est allergique asmathique a eu tout de suite une crise - Douche ancienne pas facile à utiliser Pas de produit douche le 2ème jour Chambre tout au fonds de l'hôtel donnant sur parkings extérieur Rien à voir avec la photo - Surement un bâtiment annexe construit ultérieurement. Par contre la ville d'Oban est super sympa.
Séjour de 2 nuits en mai 2018

4/10 Médiocre

piem, saint brieuc

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Parking promis absent (même pour notre moto) Accueil et service à table désagréables Hôtel non rénové depuis 40 ans avec entre autre dans notre chambre chasse d’eau en panne ... annonce sur le site trompeuse ne correspondant à la réalité Prix excessif bref...à éviter
Séjour de 1 nuit en mai 2018

8/10 Bien

cecyfred, oban

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grandiose ! par contre peu de places de parking Hôtel très sympa
Séjour de 2 nuits en février 2018

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Proche du centre ville
Hôtel beaucoup trop vétuste, litterie tres peu confortable .Toilette pas tres propre

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nice hotel made better by its staff. Wonderful welcome and assistance on where to park and how to avoid the stairs with luggage. Everyone was very pleasant. Kimberly, at the spa, gave a fantastic deep tissue massage. When told that she should teach massage—she informed us that she does, at a local college. We loved our stay here.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine Cunningham - recepion manager le 24 mai 2024
Hi John, Thank you so much for your lovely review! I am so happy to hear you enjoyed your deep tissue massage. We hope to welcome you back again soon.

4/10 Médiocre

Mary

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Very overwhelmed staff and difficult to park Not good vibes. The front is a beautiful view. We had to go downtown for breakfast. They said they had tour groups coming in and 7 and 10 were the only times available for breakfast~ turned out to be false. Lots of steps to get to lift. Room was very dark and too small of a bathroom.
Séjour de 1 nuit en avril 2024

8/10 Bien

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice relaxing weekend. Easy walking into town
Séjour de 2 nuits en mars 2024
Réponse de Abbie Dracea, Front Office Manager le 23 mars 2024
Thank you William, hope to welcome you back again soon!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Abbie Dracea, Front Office Manager le 22 févr. 2024
Thanks so much Robert, hope to welcome you back soon!

6/10 Satisfaisant

Christopher

Séjour de 4 nuits en janvier 2024
Réponse de Abbie Dracea, Front Office Manager le 23 mars 2024
Thanks Christopher, hope to welcome you back again soon.

10/10 Excellent

Andrew

Séjour de 1 nuit en janvier 2024
Réponse de Abbie Dracea, Front Office Manager le 30 janv. 2024
Thank you Andrew! Hope to welcome you back soon!

4/10 Médiocre

AMANDA

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
No onsite parking. The staff is really why the poor review. Extremely uninformative, unhelpful, and rude. The room was very nice with a great view, but the bed was so lumpy and uncomfortable. Food was pretty good, just make sure you double confirm your booking because we had some issues. It’s way overpriced for what you get, the parking is really problematic, and the staff really just made our stay unenjoyable.
Séjour de 1 nuit en décembre 2023
Réponse de Abbie Dracea, Front Office Manager le 2 janv. 2024
Hi Amanda, thanks for your review. I'm disappointed to read your paragraph of errors, some things I only wish we know at the time, so we could have resolved during your stay. Amanda, we do have onsite parking, both Valet and free parking, i'm sorry if these were full upon your arrival. We do have an agreement with the cathedral next door, offering free parking just 1 minute away. I would really like to hear further feedback on our rude and unhelpful staff, if you wouldn't mind getting in touch with me directly? You can reach me on foh.obanbay@crerarhotels.com - as you can see from previous reviews, our staff are usually the highlight of our guests stay. I have passed your feedback onto our head house keeper regarding your lumpy bed, and they have now discarded the mattress topper and replaced it with a new one. This could have of course been resolved during your stay if we had the opportunity to fix it. With regards to double confirming your booked, can you provide some further information, so we can make good use your feedback?

8/10 Bien

M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and friendly cracking view
Séjour de 3 nuits en novembre 2023
Réponse de Abbie Dracea, Front Office Manager le 1 déc. 2023
Thank you so much! We hope to welcome you back soon.

4/10 Médiocre

Julie

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing Hotel
Disappointing Hotel which needs updating. Asked for a room on a low floor was given third floor but this was changed on request. No mention's that you can’t pay for anything using cash which was very annoying.
Séjour de 2 nuits en octobre 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thanks for your review Julie. I'm glad that we were able to change your room at your request. You can absolutely pay by cash, it may be that we didn't have change available at the time you tried.Hope to welcome you back soon!

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was looking for a weekend break and my stay at the Oban Bay Hotel was just the ticket.
Séjour de 3 nuits en septembre 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thanks so much Margaret! Hope to welcome you back soon!

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Across the road from the water. Walking distance to the town. Our excursion was canceled due to weather, so we took advantage of the hotel's spa and tea service which we enjoyed very much.
Séjour de 2 nuits en septembre 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thank you Denise, we hope you come back to visit soon!

10/10 Excellent

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel!
Séjour de 3 nuits en septembre 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thank you so much Carolyn, hope to welcome you back soon!

10/10 Excellent

Karin

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bar next door… shady.
Séjour de 1 nuit en juillet 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thanks Karin, we highly recommend using our own hotel bar too!

4/10 Médiocre

Sharon

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We were at room 35. Arrived late and took a shower and went to bed. Woke up an hour later, with horrible smell of sewage. The whole room smelled horrible. Slept with the window open and escaped in the morning.
Séjour de 1 nuit en septembre 2023
Réponse de Kindest regards, Abbie Dracea Front Office Manage le 30 oct. 2023
Thanks Sharon for your review, i'm so sorry about your recent stay with us. Thank you so much for making us aware, Maintenance were able to fix the issue first thing in the morning.We hope to welcome you back again.

6/10 Satisfaisant

Annette

Séjour de 1 nuit en septembre 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thanks Annette. Hope to welcome you back soon.

8/10 Bien

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Abbie Dracea, Front Office Manager le 30 oct. 2023
Thanks Marie, hope to welcome you back soon.

4/10 Médiocre

JEFF

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Three lights in our room did not work and the TV was piciliated. The reception staff on arrival were less than helpful and no one offered a Porter service despite two of our party being middle aged females. We had quite a walk to the lift and to our rooms so a conseuirage would have been appreciated. Dinner was of reasonable presentation but staff service needs to be better. Pricing was expensive.
Séjour de 1 nuit en août 2023

10/10 Excellent

MARLEEN, Atlanta

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautifully appointed in quiet room. Staff was a ton of any here to help. Meals in the main dining room for breakfast and dinner were most excellent easy walk to shopping area.
Réponse de Abbie Dracea, Front Office Manager le 30 août 2023
Thanks for your review Marleen, i'm so glad you enjoyed your stay with us. Hope to welcome you back soon!

10/10 Excellent

Samuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property! Well worth it.
Séjour de 1 nuit en août 2023
Réponse de Kindest regards, Abbie Dracea Front Office Manage le 30 août 2023
Thanks for your wonderful review Samuel!

6/10 Satisfaisant

Paula

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The receptionist on arrival was unfriendly never smiled. The room had a dirty carpet and was not cleaned to a high standard. It felt like someone had quickly gone over the surface but it needs a deep clean. It had very little parking which was a problem. On the positive side we had a great view of the bay and the breakfast was good. It was ok but for the price I expected it to be better
Séjour de 1 nuit en août 2023
Réponse de Abbie Dracea, Front Office Manager le 30 août 2023
Thanks Paula for your feedback, i'm disappointed to hear about your experience with us. As you can see from previous reviews, our staff are usually a highlight of our guests journey here at Oban Bay and I can assure you this is not normal. I have relayed your feedback to the team, and the receptionist in question.I hope you'll return to Oban Bay again.

8/10 Bien

Thomas W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Some issues but staff exceptionally keen to please
Just two spaces for accessibility vehicles both full but the helpful receptionist found us a good alternate. Not a location I’d yet class as “dementia friendly” but, with some additional training of staff the basic good will is there and so there would be hope for a more discerning service.
Séjour de 1 nuit en août 2023
Réponse de Abbie Dracea, Front Office Manager le 30 août 2023
Thanks for your review Thomas, i'm glad you enjoyed your stay with us.

10/10 Excellent

Cathal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay. Beautiful room and lovely bar area.
Séjour de 1 nuit en août 2023
Réponse de Abbie Dracea, Front Office Manager le 30 août 2023
Thank for your review Cathal! Hope to welcome you back soon!

10/10 Excellent

Kether

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We visited Oban Bay Hotel from Canada. The hotel is beautiful and charming. It is a great blend between old world and modern. We especially loved the view of the ocean from our room. The staff was wonderful. The restaurant was delicious, and the location was fabulous! I would recommend this hotel to anyone visiting the area.
Séjour de 2 nuits en juillet 2023
Réponse de Kindest regards, Abbie Dracea Front Office Manage le 30 août 2023
Thanks for your review Kether, i'm so happy to read about your stay with us. Hope to welcome you back to Scotland again soon!

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent hotel, short walk to center.
Séjour de 1 nuit en juillet 2023
Réponse de Abbie Dracea, Front Office Manager le 30 août 2023
Thanks Joanne! Hope to welcome you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Abbie Dracea, Front Office Manager le 28 juil. 2023
Thanks for your 10 star rating!

4/10 Médiocre

Andy

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
VERY Disappointed
Well, there was no valet, no interest in helping us check in, it was 10pm, no parking, no valet at night or in morning, told me where free parking was, a block away in an alley, I discovered, but no directions, no substantive help with directions to elevator, buttons don’t light up, and first floor has a down button only, ordered 3 sandwiches, asked if I’d come get them, no chips, no silverware, no tray, no napkins for in room dining, just 1 plate for the family, in morning the hallway was strewn with piles of dirty laundry, breakfast folks were nice, but all the other staff sighed a lot, wasn’t helpful, not what we expected for the amenities described online
Séjour de 1 nuit en juillet 2023
Réponse de Abbie Dracea, Front Office Manager le 14 juil. 2023
Hi Andy, thanks for your review. First of all, i'm so sorry our Valet service was not available to you. Unfortunately our Valet is only on shift until 9pm and it seems there was no one else available to help you at that time of night. Of course, if pre-booked, we could have ensured someone was here late in the evening to assist. The free car parking is on street or just a 1 minute away, around the corner, i'm really unsure as to where you parked, so i do apologize that you weren't provided clear instructions.Our hotel is a historic building and we have tried to keep our decor as in-keeping as possible, so our elevator does not have lights in the buttons - however, there is definitely a button on each floor to activate the lift. From the ground floor, it only goes up - as the lift, only goes up.Please accept my apologies regarding your sandwiches, room service is 100% available 24 hours per day, and your food should have been delivered accordingly with silverware, tray and napkins. And chips, if you had ordered them. There seems to have been miscommunication from our night porter on this occasion, who thought you wanted to enjoy them in the bar. I have passed this feedback on to our night porter, and can assure you this won't happen again.It's disappointing that you did not get the full Oban Bay Experience, as you can see from previous reviews, this is not the normal standards of our hotel. I really hope you'll return and allow us to show you the hospitality we so proudly advertise.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean room , we also enjoyed the thermal experience and one of the things is they put the cctv camera in front of the reception everyone can see that so is not that private, and both lock of the spa room and hot tub is not actually working , they do gave you the password for access , but you don’t need it to open the door , so be careful when you changing cloths , staff or others would just came in and it did happen to me .
Séjour de 2 nuits en juillet 2023
Réponse de Abbie Dracea, Front Office Manager le 13 juil. 2023
Thanks for your review. We're glad you enjoyed your stay with us!Our CCTV is there for your safety, along with emergency buttons and keypad locks on both doors for your privacy. I'm so sorry that someone was able to get inside while you were there, I have had our head of maintenance change the lock straight away, thank you for making us aware.

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely location, great food and comfortable beds.
Séjour de 1 nuit en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 13 juil. 2023
Thanks for your review Lindsay, hope to welcome you back soon!

8/10 Bien

Charles

Séjour de 1 nuit en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 28 juil. 2023
Thanks Charles for your review! Hope to welcome you back soon.

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely staff! :)
Lovely, friendly, helpful staff. Beautiful view from the conservatory. Good food. The dog wasn’t allowed in the restaurant but we could eat our meals and have drinks in the conservatory so it worked out really well. The only thing to be aware of is that there is not much parking so it is likely you’ll have to park on the street or in a car park nearby.
Séjour de 2 nuits en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 28 juin 2023
Thanks for your wonderful review Carol, we hope to welcome you and your furry friend back to Oban Bay sometime soon!

6/10 Satisfaisant

Fiona

Séjour de 4 nuits en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 28 juin 2023
Thanks for your rating Fiona, hope to welcome you back soon.

10/10 Excellent

Hans-Joachim

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Schöne Lage in der Bucht, super Aussicht. Tolles Zimmer.
Séjour de 1 nuit en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 28 juin 2023
Thanks for your wonderful review, hope to welcome you back soon!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 14 juin 2023
Thanks for your review David, hope to welcome you back soon!

10/10 Excellent

Gladys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Abbie Dracea, Front Office Manager le 14 juin 2023
Thanks Gladys for your rating, hope to welcome you back soon!

10/10 Excellent

James

Séjour de 1 nuit en mai 2023
Réponse de Abbie Dracea, Front Office Manager le 14 juin 2023
Thanks for your review James! Hope to welcome you back soon!

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Abbie Dracea, Front Office Manager le 14 juin 2023
Thanks for your rating Alan! Hope to welcome you back soon!

10/10 Excellent

Anne

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
There was very limited parking, and receptionist wasn't very helpful to recommend. In fact, receptionist wasn't very engaged. Meal was excellent, and loved all of the different sitting areas available.
Séjour de 1 nuit en mai 2023
Réponse de Abbie Dracea, Front Office Manager le 28 mai 2023
Thanks for your 5/5 review Anne, hope to welcome you back soon!

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Abbie Dracea, Front Office Manager le 28 mai 2023
Thanks for your wonderful review Ralph, hope to welcome you back soon!

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellence all round.
Just spent 2 days at the Oban Bay which turned out to be the highlight of our week on the west coast. From arrival to departure everything went perfectly well. The staff make this hotel what it is. Friendly , attentive to your every need and always with a smile. The restaurant and its food are excellent. Service --perfect! Five stars all round!!
Séjour de 2 nuits en mai 2023
Réponse de Abbie Dracea, Front Office Manager le 20 mai 2023
Wow Monica, thanks for your wonderful review! We are extremely happy to hear that we were the highlight of your trip. We hope you'll come back to see us soon!

8/10 Bien

Bridget

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good for a short stay.
Nice hotel and customer stuff.
Séjour de 2 nuits en mai 2023
Réponse de Abbie Dracea, Front Office Manager le 20 mai 2023
thanks for your review Bridget, hope to welcome you back soon!