Vind je ideale hotel in Norwich

'I was given an accessible room equipped with a wheelchair shower. While I am ambulatory, I thought it ironic that with the building equipped with an accessible guest room, there were no curb ramps anywhere along the parking lot curb for a wheelchair to gain access to the main entrance. It should be noted that this omission is a violation of The Americans With Disabilities Act (ADA) and should be corrected.'

'I paid extra for a bigger room, but the receptionist gave me a small standard one. When I demanded a refund, he rudely refused and said they don’t do refunds. He was extremely rude and unhelpful. Only after I made a scene did he finally give me the upgraded room — which didn’t even have a fridge, although it was supposed to. Terrible service!'

'Comfortable beds, warm showers and hot tub felt good after a long day!! Breakfast was good too!!'

'Breakfast the second morning was excellent. The buffet was impeccably maintsined and delicious!'

'The staff was very accommodating. We were assigned a room on 2nd floor which would have been very difficult as there were no elevators. They switched our room and we appreciate that. Also there was plenty of clean linen. The hot breakfast was good, eggs and make your own waffles. However the bathroom was very tight and the floor was slippery as if it had been waxed. The toilet also backed up on morning of departure.'

'Room was very nice.'

'Staff was excellent.'

'El lugar fue de paso por una noche y estuvo bien. La habitación limpia sabanas limpias todo limpio lo unico tenía un poquito de olor como a húmedo. En la mañana siguiente el desayuno muy bueno tenias muchas opciones para escoger el lugar muy cómodo me gusto..'

'Only stayed one night but location and price was perfect, bed comfortable. Pillows could be better and i picked up a piece of trash in bath that had been overlooked by cleaning staff. Overall a very good choice!'

'One site (can’t remember) listed it as a 3 star property. Wish I had questioned that, bc it’s 2 stars. And there were definitely nicer (and cleaner!) 2 star properties alongside (like Microtel). Staff were super nice, but the carpet on the elevator was pretty gross. Our room was clean, but the whole floor (including the room) smelled strongly of cigarettes. And the hallways were creepy dark.'

'No elevator, back entrance door that was supposed to open with key card pulled open without using keycard, fire doors propped open, non-smoking room smelled like an ashtray, TV remote did not work , half a roll of toilet paper and no extra, gross food in the freezer, bed very uncomfortable. Staff very rude When we asked for a working remote.'

'Breakfast very poor quality.'

'No frills, which is perfect for me. Great staff, especially the gentleman in the evening. Quite helpful. Good breakfast.'

'Great'

'Great value for the price. Wonderful breakfast. Excellent host. Beautiful house.'