Flats in Norfolk

'The pool heat was broken. The hot tub had no water. 1 of 2 elevators broken. HVAC system was broken. The room was okay.'

'Room was spacious and clean'

'Prima hotel. Buurt iets minder '

'I tried to give a written View, but he won’t allow my comments. I didn’t care or nothing but they don’t allow drugs and prostitutes in comments. Don’t stay at this hotel.'

'The rooms are not bad. AC, Microwave, TV, fridge, and Lights were working just fine. The problem lies in neglecting shower maintenance. In room 211, the bathtub faucet never reaches the end, so the water will be lukewarm at best. The diverter valve you pull up from the spout to get a shower doesn't work well, so most of the water never reaches the shower head and just spills; I had to use my hand like a caveman to get water on my body. They know these issues; they just chose not to spend the...

'Friendly staff, good food, bar was a plus.'

'Near the beach, friendly staff. Problems were solved (sometimes after a reminder). Quality of the breakfast was good. Room was definitely dated. Although clean not in depth. Closer doors were very tired, safe was unresponsive (solved), roaches in the kitchenette (solved), bathroom door stuck and scraped. Staff at the front desk very friendly.'

'Convenient to highway, great options for eating nearby, ample parking, and close to shopping. Hotel had nice pool. Lobby was large with plenty of space for hanging our with a group. The outdoor space was exceptional with large firepit and lots of seating. Rooms were larger than expected (bigger than Springhill Suites). Hotel recently opened and it's super clean with nice finishes. I appreciated that rooms had extra pillows and blankets so we didn't even have to ask. '

'Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling. '

'Yes '