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Beoordelingen van The Keelman and Big Lamp Brewery

4 out of 5
The Keelman and Big Lamp Brewery
Grange Road, Newcastle-upon-Tyne, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 68 van 121 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 121 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 121 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 121 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 121 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

TMJ

1 nacht verbleven in juni 2023
Reactie van The Keelman's Lodge op 11 jul 2023
Thanks for your rating!

6/10 – Redelijk

Michael

Positief: Personeel en service
Easy to access the city with car.
2 nachten verbleven in maart 2024
Reactie van The Keelman's Lodge op 8 apr 2024
Thank you for your rating & review

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very friendly and helpful. Room was clean, comfortable and spacious if a bit dated. Food was lovely and service was great. Only criticism I have is that we had a triple room but there were only two mugs and two tumbler glasses.
1 nacht verbleven in maart 2024
Reactie van The Keelman's Lodge op 13 mrt 2024
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6/10 – Redelijk

David

1 nacht verbleven in december 2023
Reactie van The Keelman's Lodge op 2 jan 2024
Thank you for your rating!

10/10 – Uitstekend

Carol, Inverurie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with incredibly friendly staff
2 nachten verbleven in december 2023
Reactie van The Keelman's Lodge op 5 dec 2023
Thank you for your rating & review! We'll pass your lovely comments on to our front of house staff.

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Winter break
2 nachten verbleven in november 2023
Reactie van The Keelman's Lodge op 5 dec 2023
Thank you for your rating!

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a one night stay for a family occasion. Easy to get to , warm welcome and a lovely room which is clean well kept. Fantastic breakfast with all the trimmings
1 nacht verbleven in december 2023
Reactie van The Keelman's Lodge op 5 dec 2023
Thank you for your review & rating! We're glad you enjoyed your stay with us.

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place by the river. Excellent for walking and outdoor s
2 nachten verbleven in november 2023
Reactie van The Keelman's Lodge op 13 nov 2023
Thank you for your review & rating! We're glad you enjoyed your stay with us.

10/10 – Uitstekend

Amanda

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van The Keelman's Lodge op 2 nov 2023
Thank you for your rating! We're glad you enjoyed your stay.

10/10 – Uitstekend

Aileen

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Great base for Hadrians Wall
I was in the area to do a trail run and chose the Keelman as it was convenient to Hexham and good value. The kitchen does close very early (7.30!) so I missed dinner on the first night and had to get a takeaway but I made sure I was there in time the second night and the food was great. The room was comfortable. I was surprised and pleased that there was a housekeeping service on my second day. Most places skimp on this since Covid so it's nice to stay somewhere that is keeping standards up. The staff were all really friendly. And I enjoyed tasting the beers from the Big Lamp brewery!
2 nachten verbleven in oktober 2023
Reactie van The Keelman's Lodge op 26 okt 2023
Thank you for your review & rating! We're so glad you enjoyed your stay with us.

4/10 – Matig

Eric

Zakenreiziger
Pubic Hair in the bath, no heating or spare blankets freezing All night couldn’t sleep. Wasn’t able to contact anyone
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little spot
Fantastic location and friendly staff. Rooms are comfortable and clean. Breakfast is great with a few hot choices and continental. Dinner was superb
2 nachten verbleven in oktober 2023
Reactie van The Keelman's Lodge op 24 okt 2023
We're glad you enjoyed your stay with us! Thank you for your review & rating.

8/10 – Goed

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very pleasant stay. The staff were friendly and helpful. A very pleasant area. I had my dog with me and it was straight out of the door and a few yards to walk along the riverside. The room was warm and clean with good Wi-Fi. A kettle in the room with tea and coffee. 50 yds to the restaurant and bar with really good ales. only negative was the tables tops in the bar/restaurant were very sticky as with most bars. The breakfast was excellent, the evening meal selection was a bit limited and I thought a bit pricey, although I haven't dined out for quite a while.
2 nachten verbleven in oktober 2023
Reactie van The Keelman's Lodge op 24 okt 2023
Thank you for your review & rating.

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here on many occasions, never disappointed.
1 nacht verbleven in oktober 2023
Reactie van The Keelman's Lodge op 17 okt 2023
We're so glad you enjoyed your stay! Thank you for your review & rating.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A stunning property.
We had such a wonderful stay at Keelman. What a stunning property with amazing customer service. We would highly recommend this unforgettable quaint location.
1 nacht verbleven in oktober 2023
Reactie van The Keelman's Lodge op 17 okt 2023
Thank you for your review & rating! We're glad you enjoyed your stay with us.

6/10 – Redelijk

nigel

Positief: Netheid, personeel en service
Room was ok. Big enough. Trouble was room was cold and this made the bedding feel very damp. Radiator didnt seem to work. Spoiled the stay.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly welcome, have stayed here several times in the past, never been disappointed. Breakfast very good. Staff most obliging.
1 nacht verbleven in augustus 2023
Reactie van The Keelman's Lodge op 21 aug 2023
We're so glad you enjoyed your stay with us! Thank you for your review & rating!

8/10 – Goed

Jeffrey

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in juli 2023
Reactie van The Keelman's Lodge op 11 jul 2023
Thank you for your rating!

10/10 – Uitstekend

Keith

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Brilliant service from the minute I arrived, comfortable and spacious room - could use a little TLC in some areas but nothing major. Food in the evening and breakfast was very good. Will happily stay again
1 nacht verbleven in juni 2023
Reactie van The Keelman's Lodge op 11 jul 2023
Thanks so much for your rating & review! We're glad you enjoyed your stay.

8/10 – Goed

gavin, GRANDE PRAIRIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved room 10 perfect for a single traveller and a bath and shower option was a delight instead of only shower ! Bed comfortable good pillows and nice size of tv ! My supper was basic as reduced menu as staff issues It wasn’t a stottie it was a bun ! The roast beef was tough as leather and taste less ! Gravy was packet Fries decent Asked for horseradish and it was very mild ! I didn’t complain as I was starving ! but if that’s the best you can do maybe just offer crisps and nuts My drink was perfect soda lime and bitters :) Breakfast was excellent arranged nice on plate and all at good temp ! The cold table was fit for purpose ! Coffee great The server was fun and a credit to you ! I loved the property BUT I won’t be rushing back to eat the roast beef stottie !
1 nacht verbleven in juni 2023

6/10 – Redelijk

Christiane

Negatief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van The Keelman's Lodge op 13 jun 2023
Thank you for your rating!

10/10 – Uitstekend

Nick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable room situated a little way from the pub ensuring an undisturbed nights sleep.
1 nacht verbleven in juni 2023
Reactie van The Keelman's Lodge op 19 jun 2023
Thank you for your rating & review! We're so glad you enjoyed your stay with us.

8/10 – Goed

Wendy

3 nachten verbleven in juni 2023
Reactie van The Keelman's Lodge op 6 jun 2023
Thank you for your rating! We hope you enjoyed your stay with us.

10/10 – Uitstekend

GINA, LOS ANGELES

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent.
Reactie van The Keelman's Lodge op 2 jun 2023
Thank you for your rating & review! We're glad you enjoyed your stay.

8/10 – Goed

Anne

1 nacht verbleven in mei 2023
Reactie van The Keelman's Lodge op 2 jun 2023
We're glad you enjoyed your stay. Thank you for your rating & review!

8/10 – Goed

ELISE

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely location and very convenient having the pub nearby. Excellent breakfast. Rooms are a decent size but I do think need some TLC, particularly the bathroom. The rooms are in a separate building a short walk away from the pub.
Reactie van The Keelman's Lodge op 22 mei 2023
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10/10 – Uitstekend

Tony

Positief: Personeel en service
Nice place, comfortable room and excellent service. Reasonably priced meals.*****
1 nacht verbleven in april 2023
Reactie van The Keelman's Lodge op 27 apr 2023
Thank you for your rating & review!

10/10 – Uitstekend

Michael

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely brilliant place
Absolutely stunning place, great home cooked pub food and good solid selection of ales and drinks. Dinner was excellent and breakfast top notch. The service and care given by all staff was fantastic, even the kitchen porter helped out with check in. Room was clean, comfortable and spacious lodge 5 was lovely. I can't wait to come back to this place.
2 nachten verbleven in april 2023
Reactie van The Keelman's Lodge op 24 apr 2023
Thank you so much for your rating & review! I'll be sure to pass your lovely comments on to our front of house staff.

8/10 – Goed

Paul

2 nachten verbleven in maart 2023
Reactie van The Keelman's Lodge op 28 mrt 2023
Thank you for your rating!

10/10 – Uitstekend

Eddie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van The Keelman's Lodge op 27 mrt 2023
Thank you for your rating!

10/10 – Uitstekend

Keith

1 nacht verbleven in maart 2023
Reactie van The Keelman's Lodge op 15 mrt 2023
Thank you for your kind rating! We're glad you enjoyed your stay.

6/10 – Redelijk

Michael

2 nachten verbleven in januari 2023
Reactie van The Keelman's Lodge op 17 jan 2023
Thank you for your rating!

10/10 – Uitstekend

Henry

1 nacht verbleven in december 2022
Reactie van The Keelman's Lodge op 21 dec 2022
Thank you for your kind rating! We're glad you enjoyed your stay.

4/10 – Matig

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Very uncomfortable stay in room 10, the heating was luke warm at best. There is a light outside of room 10 which is uncomfortable to sleep with because its on all night. Limited lighting to your car, no info about meals at the pub. We were told the restaurant closed at 7.30pm. We had very little info about breakfast, just told it was available til 8.30am. Obviously very dissatisfied with the experience. There are much better places.
1 nacht verbleven in december 2022
Reactie van THE KEELMAN'S LODGE op 12 dec 2022
Thank you for your review - sorry you didn't enjoy your stay. We will endeavour to rectify the couple of issues you had if you decide to stay with us in the future.

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious
Very nice location close to the Tyne. Spacious rooms and very clean. Only negative comment is that the double mattress was uncomfortable. You could fell every spring and hear all the springs creak each time you turned over.
4 nachten verbleven in november 2022
Reactie van The Keelman's Lodge op 1 dec 2022
Thanks for letting us know, we'll look into this. Thank you for your kind rating & review!

10/10 – Uitstekend

Aubrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel
Great place
1 nacht verbleven in november 2022
Reactie van The Keelman's Lodge op 28 nov 2022
Thank you so much for your rating!

6/10 – Redelijk

Susan

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Keelman lodge stay - Nov 2022
We had a triple room in the original part of the hotel - the room was clean but clearly needed a “deep clean” and fixtures & fittings need updating. The bar was welcoming and the beers good! Staff very friendly, helpful and welcoming. The only meal we had was breakfast - there was a good variety of cereals, yogurts, croissants, juices etc however hot breakfasts were a little disappointing. Having had a great stay in the newer part of the hotel previously (before Covid) this stay was slightly underwhelming.
3 nachten verbleven in november 2022
Reactie van The Keelman's Lodge op 25 nov 2022
We'll look into this. Thank you for your rating & review!

4/10 – Matig

Christine

1 nacht verbleven in oktober 2022
Reactie van The Keelman's Lodge op 2 nov 2022
Thank you for your rating.

10/10 – Uitstekend

PHILIP

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Another welcoming visit, great location and convenient for walks & cycle rides & visiting Hadrians Wall sites.
2 nachten verbleven in oktober 2022
Reactie van THE KEELMAN'S LODGE op 28 okt 2022
Thank you for your ratingRegardsThe Keelman's Lodge

8/10 – Goed

Roy

1 nacht verbleven in september 2022
Reactie van The Keelman's Lodge op 13 sep 2022
Thank you for your rating! We're glad you enjoyed your stay.

10/10 – Uitstekend

David

1 nacht verbleven in augustus 2022
Reactie van The Keelman's Lodge op 1 sep 2022
Thank you for your rating! We're glad you enjoyed your stay with us.

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another great night at the Keelman!
My second visit to The Keelman and Big Lamp Brewery. Will be returning in October with my wife. Excellent location adjacent to country park and Hadrian's Wall path. Enjoyed a bike ride along the north bank of the Tyne as far as The Points Bridge. Comfortable place to stay with good food menu ;~ can totally recommend the'Keelman Stack'!!
1 nacht verbleven in augustus 2022
Reactie van The Keelman's Lodge op 22 aug 2022
We're so glad you enjoyed your stay with us. Thank you for your kind review! We look forward to welcoming you back in October.

10/10 – Uitstekend

COLIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Keelman is an ideal facility
Really comfortable and friendly visit. Staff are excellent. Room s are comfortable. Great value for money. Location is ideal for exploring Newcastle area.
2 nachten verbleven in augustus 2022
Reactie van The Keelman's Lodge op 19 aug 2022
Thank you so much for your kind review! We're so glad you enjoyed your stay with us.

8/10 – Goed

James

1 nacht verbleven in augustus 2022
Reactie van The Keelman's Lodge op 15 aug 2022
Thank you for your rating!

10/10 – Uitstekend

Peter C, Rancho Palos Verdes

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, friendly and helpful staff, great food and drinks, great atmosphere inside the pub and also outside on the patio. Wifi did not work in the guest room.
1 nacht verbleven in augustus 2022
Reactie van THE KEELMAN'S LODGE op 9 aug 2022
THANK YOU FOR YOUR REVIEW

8/10 – Goed

Richard

1 nacht verbleven in augustus 2022
Reactie van THE KEELMAN'S LODGE op 8 aug 2022
THANK YOU FOR YOUR RATING

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just one word fantastic
1 nacht verbleven in juli 2022
Reactie van The Keelman's Lodge op 29 jul 2022
Thank you for your kind review. We're so glad you enjoyed your stay with us!

8/10 – Goed

MARK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van The Keelman's Lodge op 22 jul 2022
Thanks for your rating!

6/10 – Redelijk

andrew william

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The windows in need of cleaning otherwise the room was well appointed and clean and fresh
1 nacht verbleven in juli 2022
Reactie van The Keelman's Lodge op 20 jul 2022
Thank you for your review! I'll pass this on to our lodge manager. Best wishes

10/10 – Uitstekend

Fiona M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great get-away near Newcastle
Very friendly, efficient staff. Nice facility
2 nachten verbleven in juli 2022
Reactie van The Keelman's Lodge op 14 jul 2022
Thank you so much for your kind review! We're glad you enjoyed your stay with us :)