Superior kamer | Terras

Beoordelingen van Quail Inn & Suites

2.5 out of 5
Quail Inn & Suites
1004 S Ocean Blvd, Myrtle Beach, SC

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 164 van 675 beoordelingen" "
Gastenscore: 8 - Goed. 171 van 675 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 675 beoordelingen" "
Gastenscore: 4 - Matig. 88 van 675 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 112 van 675 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Balcony room provide was clean and updated. Front desk staff were excellent. Elevator felt unsafe and exterior of property needs extensive renovation. Overall a great experience if you’re looking for something inexpensive while traveling and visiting the beach.
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Brian,Thank you for taking the time to provide your review of Quail Inn & Suites Myrtle Beach. We are glad you found your balcony room clean and that our front desk staff provided excellent service. Rest assured, your feedback regarding the elevator and exterior of the property will be addressed with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we look forward to you staying with us again in the future.

10/10 – Uitstekend

Shaniekqa, Lumberton

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Jenifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great one night stay! Room was clean and the property was nice! Pool was great!
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Jenifer, Thank you for sharing your experience at Quail Inn & Suites. We're thrilled to hear that you had a great one-night stay with us! It's wonderful to know that you got to enjoy our great amenities and attention to cleanliness. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

2/10 – Ontzettend slecht

Kambrean

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible place to stay, I don't recommend this hotel at all. This wouldn’t even be my last pick…
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Kambrean, While we thank you for being our guest, we're sincerely sorry to hear that you were disappointed with your stay. Our team always welcomes feedback, so we encourage you to share additional details on how we could improve. We hope to have a chance to transform your opinions.

10/10 – Uitstekend

Leslie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean. Had new sheets for the room. The property was good. Could use a new coat of paint though here and there. The surroundings not the property itself could have been better though. The housekeeping staff was very friendly and very professional.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Leslie,Thank you for your comments from all of us at Quail Inn & Suites Myrtle Beach. We are delighted to hear you enjoyed your stay with us and enjoyed our clean, comfortable rooms. Most of all, we are pleased to hear you experienced our warm, friendly staff. We would love to see you again the next time you are in the area.

8/10 – Goed

Karen

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good. Nothing against the hotel or the receptionist os just that the upper level from our room so noisy tv volume high dragging the chair and beside our room was someone knocking the door hard .
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Karen,Thank you for taking a moment to let us know about your experience. We are glad you enjoyed your time overall; however, please accept our apologies for any noise issues you encountered. It was great having you as our guest, and we hope to see you again soon.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a really nice stay and what I needed. Could use a few small updates but other then that was perfect
2 nachten verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Christina, Thank you for choosing Quail Inn & Suites Myrtle Beach for your recent stay! We're delighted to hear that you had such a great experience and that our hotel provided everything you needed. We hope to have the pleasure of welcoming you back for another perfect stay soon!

2/10 – Ontzettend slecht

Mary, L'Anse

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty, noisy, pool area looked like a Hillbilly pool..broken chairs etc…loud screaming and car racing all night long
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Mary,We appreciate your feedback, though we are disappointed to learn about your experience. Rest assured, our team is addressing your concerns regarding our pool to ensure a more pleasing environment. Should you return to the area, we'd enjoy the chance to exceed your expectations with the improved experience we know we're capable of providing you.

2/10 – Ontzettend slecht

RAJU

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not good area room too small smells bad
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Raju,Thank you for staying with us and taking the time to provide your feedback. It is disheartening to hear that your experience was not what you expected. We strive to provide a welcoming, clean stay for our guests. Rest assured, we will be sure to relay your comments to our team to ensure that we are meeting our high standards going forward. Please consider returning for a stay that is sure to exceed your expectations in the future.

2/10 – Ontzettend slecht

Johanba, Duluth

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible lugar todo viejo roto dañado horrible
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Johanba,Thank you for your candid thoughts. We are disappointed that our accommodations were not what you expected. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will use your feedback as a learning tool as we work to make positive changes. It is our hope that you will give us another chance in the future to change your lasting impression.

8/10 – Goed

Cynthia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Calm and cozy
1 nacht verbleven in april 2024
Reactie van General Manager op 13 apr 2024
Dear Cynthia,Thank you for your review! We are delighted you were comfortable during your stay with us. It was a pleasure having you here, and we hope you return soon!

4/10 – Matig

Chataya

Reisde met partner
Positief: Personeel en service
It’s not what I though it was
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Chataya,We appreciate your feedback, though we're saddened to learn you were disappointed with your stay. If there are any specific areas of concern we can address, please reach out to us offline at any time so we may resolve these matters for our great guests. We hope to see you again the next time you're in the area for a more pleasant experience.

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service
It wasn’t bad as people was complaining my stay was comfortable my tv went out lol but overall it was a decent stay
2 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Stephanie,Thank you for taking the time to leave a review. We're glad to hear you had a decent, comfortable stay with us, but we apologize for any inconvenience caused by our amenities. Rest assured, your feedback will be relayed to our team to help us evolve as a destination. It was a pleasure welcoming you, and we hope you'll come back again soon.

8/10 – Goed

Evonne Evelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 1 night checked out and decided to check back in for another stay.
1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Evonne,Thanks for being our valued guest. It's fantastic you had such a great experience that you returned for another stay! Your review is appreciated, and we hope to see you again at Quail Inn & Suites Myrtle Beach!

8/10 – Goed

jala

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The pool was close by the time we checked in at 4 and didn’t open til check-out time basically …other than that love the comfort for the day we stayed !
1 nacht verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Dear Jala,Thank you for your review. We're delighted you had an enjoyable overall experience and were comfortable during your stay. Please accept our apologies for any disappointment caused by the availability of our pool. We'll be sure to share your feedback internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon!

10/10 – Uitstekend

Evonne Evelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Weekend getaway during off-season was great!! No complaints about the location at all. We will be back
1 nacht verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Dear Evonne, Thank you for choosing Quail Inn & Suites and sharing your review. We're thrilled our beautiful property offered you a relaxing getaway experience. We appreciate your five-star rating and look forward to welcoming you back for another excellent stay!

2/10 – Ontzettend slecht

Patricia

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Full of cockroaches . Checked out and I'm suppose to be getting a refund.
1 nacht verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Dear Patricia,Thank you for taking a moment to express your concern. We sincerely regret that you may have encountered an issue with pests. Although we undergo regular pest control procedures, we will conduct a complete evaluation and resolve any problems. Since you booked this reservation through a third-party site, Expedia is best equipped to answer billing-related questions. Should your adventures bring you back our way, please allow us another opportunity to deliver the quality stay we're known for.

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in
3 nachten verbleven in januari 2024
Reactie van General Manager op 31 jan 2024
Dear Roger,It was our pleasure to provide you with a seamless check-in at Quail Inn & Suites Myrtle Beach. Thank you for your feedback! We hope you had everything you needed to feel at home, and it would be an honor to host you again when you return to Myrtle Beach.

2/10 – Ontzettend slecht

Amber

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked online and arrived at the hotel and nobody was there to check me in. So I am out that money ontop of having to go to a new hotel.
2 nachten verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Dear Amber,Thanks for your review. We are disappointed to hear you were not able to check in at our location and invite you to contact us directly so we may gather more information.

8/10 – Goed

Stefan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

4/10 – Matig

deborah

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
property is old and has not been kept up. other guests openly smoking pot during daylight hours on property. many areas of property in need of repairs such as back door (which at one time would be by key card entry) busted and open. sink flys present but no roaches or bedbugs thank GOD! would not stay here again. lesson learned. close to beach is only plus. Slightly concerning safety at this hotel.
Reactie van General Manager op 25 okt 2023
Dear Deborah,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations in other aspects. The safety of our guests is our top priority, and we offer our sincere apologies if you didn't feel that was the case. Your comments have been duly noted and will be promptly addressed by our team. Also, we're sorry if your room was anything short of immaculate. We will be sure to conduct a thorough investigation of the property to ensure everything is as it should be. Nevertheless, we appreciate your feedback and wish you safe travels ahead.

4/10 – Matig

Adam

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needed new carpet. New paint and the elevator was not in good condition. Still have not received my Deposit back yet. The mattress on the bed was drooping in the middle it was not worth $100 a night.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 20 okt 2023
Dear Adam,Thank you for your review. We regret to learn of your disappointment with your experience. Please know that deposits can take up to ten business days to appear back in your account, depending on your bank. Your feedback will be shared with our internal team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.

2/10 – Ontzettend slecht

Arthur

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Maureen

5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Nikita J

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The joining rooms worked for me and my family. And both had balconies
2 nachten verbleven in oktober 2023
Reactie van General Manager op 11 okt 2023
Dear Nikita,Thanks so much for your review of Quail Inn & Suites Myrtle Beach. We're delighted to hear you and your family enjoyed our accommodations. Please come back and see us soon! Safe travels to you.

8/10 – Goed

Shaun

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in september 2023

4/10 – Matig

Dennis

Negatief: Netheid, staat van de accommodatie en faciliteiten
Never again
This hotel does not live up to its name as quality was lacking all around. From the doors to enter the building to the hallways to the room itself everything was terribly outdated and rundown. My husband and I followed a police officer into the building. He was clearly responding to a call. It was noisy. On a positive note the bed was comfortable. And fortunately we did not see the fat cockroach crawling along the wall until shortly before leaving.
1 nacht verbleven in september 2023
Reactie van General Manager op 3 okt 2023
Dear Dennis, Thank you for taking the time to leave a review. We regret to learn of your disappointment with your experience. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. On a positive note, we appreciate you mentioning our comfortable beds. It was a pleasure having you here, and we hope you enjoyed your time in Myrtle Beach.

8/10 – Goed

Darius

Reisde met familie
Positief: Netheid
Decent place
1 nacht verbleven in augustus 2023
Reactie van General Manager op 2 okt 2023
Dear Darius,Thank you for staying at Quail Inn & Suites Myrtle Beach and for sharing your feedback. We're glad to hear your stay was good, and we hope to have the opportunity to host you again.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en comfort kamer
I enjoyed it! The room was nice. Area was convenient and I would definitely stay again! The only complaint I would have is that the doors did not work very well in the room at all, the main door or the bathroom door.
3 nachten verbleven in september 2023
Reactie van General Manager op 28 sep 2023
Dear Justin,It was a pleasure hosting you at Quail Inn & Suites Myrtle Beach! We're glad our convenient location and comfortable rooms impressed you, and we appreciate your feedback about the doors. If you're in the area again, please come back to see us.

8/10 – Goed

Kevin

Location and price was good ac was very noisy. Bathroom door was broke . Shower handle was not cork was moving not secure. People was very nice and professional. Thank you
2 nachten verbleven in september 2023
Reactie van General Manager op 28 sep 2023
Dear Kevin,It was such a pleasure to welcome you to Quail Inn & Suites Myrtle Beach! We're delighted you had an enjoyable overall experience, and we appreciate you mentioning our excellent value, fabulous location, and hospitable team. Your feedback regarding our accommodations will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. Thank you for your review, and we hope to welcome you back in the future.

8/10 – Goed

Sherry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Lorry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

4/10 – Matig

Gary

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room was clean,the door had a 1/2 inch gap which you could see light coming in after dark from top to bottom at night on the dead bolt side people where talking loud or screaming at each other all night.
1 nacht verbleven in september 2023
Reactie van General Manager op 19 sep 2023
Dear Gary, It was a pleasure having you as our guest recently. Thank you for mentioning the high standards of cleanliness we adhere to. Your feedback about noise is understood, and we'll discuss it internally to determine ways of improving our guest experience in this respect. Take care, and we hope you enjoyed your time in Myrtle Beach.

10/10 – Uitstekend

amanda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and clean, the area was a bit dirty.
1 nacht verbleven in juli 2023
Reactie van General Manager op 17 sep 2023
Dear Amanda,Thank you so much for choosing to stay with us at Quail Inn & Suites Myrtle Beach. Our goal is to provide every guest with clean, comfortable accommodations, so we're delighted that was the case for you. The pleasure was all ours, and we hope you'll choose us again in the future.

10/10 – Uitstekend

Cindy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy limpio
Reactie van General Manager op 15 sep 2023
Dear Cindy, Thank you so much for taking the time to share your thoughts with us. Receiving recognition for the high standards of cleanliness we adhere to is always appreciated. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

2/10 – Ontzettend slecht

Ray

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was dirty and someone was in it or had been in it not cleaned and they didn't have a room that was the same for what money that I paid and they wanted me to paid $ 109.00 for an up grade room so I couldn't stay there. Now about getting my money back from that nasty undesirable hotel. someone had keys or a card for that room.
1 nacht verbleven in september 2023
Reactie van General Manager op 13 sep 2023
Dear Ray,We're distressed to hear about your experience. Please accept our apologies for any concerns about cleanliness and for any disappointment with how it was handled. We'll look into your comments further, and we'd appreciate the chance to provide you with more suitable accommodations.

6/10 – Redelijk

Leroy

2 nachten verbleven in september 2023

8/10 – Goed

Travis

1 nacht verbleven in september 2023

10/10 – Uitstekend

Jaime

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Está en buenas condiciones el personal amable y el chequeo fue rápido y sin problemas
2 nachten verbleven in september 2023
Reactie van General Manager op 11 sep 2023
Dear Jaime, Thank you for taking the time to leave such a lovely review. We work hard to ensure our guests receive impeccable service and fantastic accommodations, and we are thrilled to know we hit the mark with you. It would be our pleasure to host you again the next time you're in the area!

8/10 – Goed

Rebecca

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Our stay here was good. It was nice being just two blocks from the beach.
3 nachten verbleven in september 2023
Reactie van General Manager op 11 sep 2023
Dear Rebecca,It was a privilege to host your recent visit, and we're so glad you enjoyed our convenient location. We trust you spent some time relaxing at the beach, and we hope to welcome you back soon.

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My whole weekend was amazing. I was able to look aff the balcony and watch the ocean right there on the strip. I had no trouble and everyone was very friendly.
2 nachten verbleven in augustus 2023
Reactie van General Manager op 10 sep 2023
Dear Tiffany,We're thrilled to hear that your weekend at Quail Inn & Suites Myrtle Beach was amazing and that you enjoyed the beautiful ocean views from your balcony. Thank you for choosing us and for your kind words about our friendly team. We look forward to welcoming you back for another fantastic stay in the future. Safe travels!

4/10 – Matig

Alan

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Big
1 nacht verbleven in september 2023
Reactie van General Manager op 8 sep 2023
Dear Alan,Thanks for taking a moment to share your review. We hope to welcome you back again to enjoy the comfort and value that our property has to offer.

8/10 – Goed

Martes

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Yolanda

Positief: Netheid, personeel en service
Dark out back no security.
1 nacht verbleven in juni 2023
Reactie van General Manager op 6 sep 2023
Dear Yolanda,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any concerns about security, and we'll keep your comments in mind. Should you find yourself back in the area, we'd be happy to host you again.

8/10 – Goed

Carlton

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023

8/10 – Goed

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Jared

Reisde met een groep
Positief: Personeel en service, comfort kamer
2 nachten verbleven in september 2023

8/10 – Goed

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

4/10 – Matig

Arnulfo

Negatief: Netheid, staat van de accommodatie en faciliteiten
La propiedad está muy bien situada solo q las cosas q tienen la estufa es muy vieja y sobre todo no es un buen personal q tienen falta asear la habitación muy bien
2 nachten verbleven in september 2023
Reactie van General Manager op 12 sep 2023
Dear Arnulfo,Thank you for taking the time to share your thoughts. Your comments are valued and will be used to improve our guest experience. We hope you'll consider giving us another opportunity to provide you with a better experience in the future.

4/10 – Matig

Alexandro

Negatief: Netheid, staat van de accommodatie en faciliteiten
it was not how it was advertised online, room was extremely dirty
1 nacht verbleven in september 2023
Reactie van General Manager op 6 sep 2023
Dear Alexandro, Thank you for your review. We are disappointed that our accommodations were not what you expected. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will use your feedback as a learning tool as we work to make positive changes. It is our hope that you will give us another opportunity in the future to change your lasting impression.