Flats in Monteverde

'The A/C was not functioning for the duration of our stay and despite reaching out to the owner on vrbo as well as by WhatsApp, the issue was not addressed. In addition, the patio did not have any furniture, so we were sitting on the tile floor to get fresh air given the cooling issues inside. Would not recommend staying at this condo for any length of time. '

'Checking into the property was simple and good instructions were given. The property itself was great. It was spacious, had great amenities like a projector, a spacious bathroom, and even laundry in the apartment. One huge issue we (and our neighbors as well) had was that the advertised hot tub was empty and couldn't be used. This is a huge issue and false advertising that should be addressed by VRBO. The automated messages from the host made it seem like the hot tub was available and working....