Cocoa Boutique Hotel ligt aan het strand in Mombasa. Verken de plaatselijke natuur bij Nyali Beach en Bamburi Beach. Wild Waters en Mamba Village zijn ook een bezoek waard. Bekijk onze reisgids voor Mombasa
Mount Kenya Road off links Road, Nyali, Mombasa, 34340
In de buurt
Nyali Beach
8 min. wandelen - 0.7 km
Bamburi Beach
9 min. rijden - 6.3 km
Mombasa beach
7 min. wandelen - 0.6 km
Wild Waters
3 min. rijden - 2.3 km
Mamba Village
3 min. rijden - 2.6 km
Lokaal vervoer
Mombasa (MBA-Moi Intl.) - 32 min. rijden
Restaurants
Java House At Total
13 min. wandelen
Pronto
14 min. wandelen
Shisha Corner
2 min. rijden
Misono Japanese Restaurant
2 min. rijden
Second Cup
18 min. wandelen
Over deze accommodatie
Cocoa Boutique Hotel
Hotel met een luxe stijl niet ver van Nyali Beach
Bij Cocoa Boutique Hotel zijn er de volgende voorzieningen: een terras, een koffiebar/café en een tuin. Geniet van een sauna of een stoombad om tot rust te komen en verwen jezelf met een massage. Het plaatselijke restaurant serveert ontbijt, lunch en diner. Blijf online met gratis wifi in de kamer en geniet van een droogkuis/wasserijservice en een bar.
Andere voordelen zijn:
Een buitenzwembad met ligstoelen en parasols bij het zwembad
Gratis parkeerplaatsen
Een shuttleservice van/naar de luchthaven, hulp bij uitstappen/tickets en een 24-uurs receptie
Een kruier/portier, huwelijksservices en een kluis bij de receptie
Kamervoorzieningen
Alle kamers bij Cocoa Boutique Hotel hebben veel comfort dankzij luxe beddengoed en laptopwerkplekken, bovenop leuke voordelen zoals airconditioning en aparte zitruimtes.
Er zijn extra gemakken voorzien in de kamers zoals:
Badkamers met regendouches en bad/douchecombinaties
Flatscreentelevisies met kabelzenders
Aparte zitruimtes, gratis kinderbedden en koffiezetapparaten/waterkokers
Nee, alleen assistentiedieren zijn welkom bij deze accommodatie.
Hoeveel kost het om hier te parkeren?
Deze accommodatie biedt parkeerplaatsen.
Hoe laat kan ik bij Cocoa Boutique Hotel inchecken?
Inchecken kan vanaf: 12.00 uur; inchecken kan tot: middernacht.
Tot hoe laat kan ik bij Cocoa Boutique Hotel uitchecken?
Je dient om uiterlijk 10.00 uur uit te checken.
Biedt Cocoa Boutique Hotel een shuttle naar het vliegveld?
Ja, er is op verzoek een shuttleservice van/naar de luchthaven beschikbaar. Er geldt een toeslag van USD 20.00 per persoon.
Waar staat Cocoa Boutique Hotel?
Dit hotel in Mombasa ligt aan het strand, op 10 minuten wandelen van Mombasa beach en Nyali Beach. Ook Wild Waters en Mamba Village liggen op 2 km afstand.
Als ik mijn boeking annuleer, krijg ik dan al mijn geld terug?
Ja, deze accommodatie biedt voor bepaalde kamertarieven gratis annulering aan. Flexibiliteit is immers belangrijk. Raadpleeg het annuleringsbeleid van de accommodatie op onze website voor meer informatie over eventuele uitzonderingen of voorwaarden.
Beoordelingen
Beoordelingen over Cocoa Boutique Hotel
6,6
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
6,6
Netheid
8,4
Locatie
7,2
Personeel en service
6,0
Staat van de accommodatie en faciliteiten
Gastenscore: 10 - Uitstekend. 19 van 51 beoordelingen
10 - Uitstekend
19
Gastenscore: 8 - Goed. 10 van 51 beoordelingen
8 - Goed
10
Gastenscore: 6 - Redelijk. 3 van 51 beoordelingen
6 - Redelijk
3
Gastenscore: 4 - Matig. 5 van 51 beoordelingen
4 - Matig
5
Gastenscore: 2 - Ontzettend slecht. 14 van 51 beoordelingen
2 - Ontzettend slecht
14
Beoordelingen
Geverifieerde beoordeling
10/10 – Voortreffelijk
Nima
4 jul 2026
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing is no breakfast, you have to go another hotel other than that is excellent Hotel
4 nachten verbleven in juni 2026
Geverifieerde beoordeling
4/10 – Slecht
Joe
9 aug 2026
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Feels like I stayed at the Grand Budapest Hotel 50yrs past its prime, cold salt water showers, ageing building. Looks good first impression but quickly wears off.
2 nachten verbleven in augustus 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
Erich
27 mrt 2026
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frühstück war OK
14 nachten verbleven in maart 2026
Geverifieerde beoordeling
8/10 – Goed
Lilita
27 feb 2026
Positief: Netheid, personeel en service
The staff were welcoming and kind. Always ready to assist whenever you required something.
2 nachten verbleven in februari 2026
Geverifieerde beoordeling
8/10 – Goed
rosemary
11 mrt 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of my favorite spots in Mombasa.
1 nacht verbleven in maart 2022
Geverifieerde beoordeling
10/10 – Voortreffelijk
Abdi
21 mei 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.
4 nachten verbleven in mei 2023
Geverifieerde beoordeling
6/10 – Matig
Frankie
28 nov 2023
Positief: Personeel en service
The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected.
I enjoyed the pool, and food was good.
1 nacht verbleven in november 2023
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Emma
14 mei 2026
Negatief: Netheid, staat van de accommodatie en faciliteiten
This is the worst place you will ever visit. Terrible, old, dirty, nothing works and won’t refund. Their whole collection have terrible reviews. Theyhad issues from cold to hot water, flooding and non working amenities. We had to leave the next day as we couldn’t stay one more day. They still charged us alot of money for a physical key that we lost while looking for another hotel then refused to refund close to $700. The manager refuses to respond to Expedia emails for refund. They honestly don’t care. The place is rundown with a dirty pool and they refuse to get ingredients for meals. Their menu is handwritten and one guy cooking everything and serving. No wonder only 2 rooms were booked when we stayed.Stay here at your own risk!
5 nachten verbleven in mei 2026
Geverifieerde beoordeling
8/10 – Goed
Joanne
28 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
OK
3 nachten verbleven in augustus 2023
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Kadar
17 jan 2025
Negatief: Netheid, personeel en service en voorzieningen
I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
4 nachten verbleven in januari 2025
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Sajid
30 mei 2025
Negatief: Netheid, staat van de accommodatie en faciliteiten
There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.
2 nachten verbleven in mei 2025
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Geverifieerde reiziger
5 jun 2025
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
skip it, nothing is working, worst experience ever
skip it, nothing is working, worst experience ever no one helped paid money and left
i voted 1/10 but expedia keeps putting 2/10
dirtiest shower i have seen in my life
1 nacht verbleven in mei 2025
Geverifieerde beoordeling
4/10 – Slecht
YE
24 nov 2023
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.
3 nachten verbleven in november 2023
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Niklas
7 aug 2025
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about
2 nachten verbleven in augustus 2025
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Alf
22 jul 2026
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
⸻
Complaint Regarding Our Stay
Upon our arrival, we discovered that our reservation had not been registered, and the hotel staff could not find our booking in their system. After some time, they assigned us a random room. However, we had booked a room with two separate beds, while the room we received only had one bed.
The room was also much smaller than the one we had reserved and had not even been properly prepared for arriving guests. Although the staff eventually provided an extra bed, there were still several other issues that were never properly resolved.
The air conditioning was not working, the TV remote control was missing, and despite the room being occupied by two people, we were provided with only one small bottle of water, one cup, and one drinking glass.
The air conditioning was eventually repaired, but the remaining issues were not addressed despite us repeatedly asking the staff for assistance. In the end, we even had to purchase an additional bottle of water ourselves for 400 KES.
Overall, our experience with both the hotel staff and the level of service was extremely disappointing. The service was unprofessional, and the standard of the accommodation did not match what we had booked or reasonably expected. We believe this experience fell well below acceptable standards and would appreciate that this complaint is taken seriously.
1 nacht verbleven in juli 2026
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Geverifieerde reiziger
3 jun 2025
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
skip it, dirty, non functioning etc..
skip it, nothing is working, worst experience ever
no one helped
paid money and left
1 nacht verbleven in juni 2025
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Shumbelay
31 mei 2025
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty.
In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.
1 nacht verbleven in mei 2025
Geverifieerde beoordeling
8/10 – Goed
Gavin
31 dec 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa.
Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.
4 nachten verbleven in december 2024
Geverifieerde beoordeling
10/10 – Voortreffelijk
Janace
11 apr 2026
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cocoa Boutique Hotel has a lot going for it, especially its exceptional staff. A special thank you to Josephine, the receptionist/supervisor, who truly stood out. She is gentle, pleasant, and an excellent problem solver who immediately puts guests at ease. Josephine demonstrates true leadership skills (and the outlook of a professional). The made to order breakfast was also well-received. Yummy!
Our initial room had a few minor issues that would have affected our overall enjoyment. However, the situation was handled quickly and fairly—Josephine and the General Manager offered us an upgraded room that exceeded our expectations. Much appreciation as well to Joshua, who handled our luggage with great care.
The new room was absolutely exquisite.
That said, the hotel itself is showing its age and could benefit from some repairs. Many pieces of furniture are quite worn. Still, the property has tremendous potential. I especially loved all the breezy, comfortable areas to sit and relax. The ocean-view balconies are a highlight—one evening, I even spotted a camel walking along the beach from our balcony, which was a fun and memorable surprise. The beach itself has a lot of seaweeds but there were still good swimming spots.
Overall, this hotel is a hidden gem. With a little TLC, it could easily be restored to its former glory.
2 nachten verbleven in april 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
Jason
9 mrt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet.
We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me.
The entire area was clean and safe. Parking was secure.
The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe.
This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax.
A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either.
We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us.
The hotel food was good and the staff was great. Zero complaints.
Roberto's Italian restaurant is a must and is only a couple minutes away by car.
3 nachten verbleven in maart 2023
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Håkan
4 jan 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Bad receptionist and very late meals
The breakfast and dinner was 45 minutes late and the receptionist was rude and didn’t want to give us discount due to the fact we missed breakfast because of the delay of the breakfast
1 nacht verbleven in januari 2023
Geverifieerde beoordeling
6/10 – Matig
steffen
7 jul 2022
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 stjerner ikke 4,5 stjerner
Vi kjøpte oss en uke på et 4.5 stjernes hotell og forventet oss en uke med høy standar, her betalte vi en del mer for å få dette. Hotellet er overhode ikke et luksus hotell. Om 3 stjerner så er jeg snill.
Rom 1: skittent og ødelagt møbler, ingen terrasse og klagde på dette. Fikk nytt rom med oppgradering, hjalp veldig på at terrasse var inklusivt, fortsatt slitent og dager uten varmt vann.
Seng: ekstrem harde.
+ meget god renhold service med skifte av håndkle og i stand gjørende av rom både morgen og kveld, meget bra:-)
Resepsjon : meget hyggelig og bra service.
Svømmebasseng : ålreit område og rent vann, leite etter madrasser og håndkle for å legge seg på sol seng burde en ikke trenge.
Resturant : noen middager var uspiselige, andre var himmelsk, de 2 middagene som var uspiselige var så dårlig at lammekjøtt var seigt, trevlete og ille, fikk noen kyllingretter som var fantastiske.
Servering personal: ei som gjorde oppholdet som et eventyr og var på jobb kveld/dag for så å ha fri et døgn. Det andre døgnet var helt tragisk i forhold til ei som bare var til stede og ga faen i jobben.
Servering ved bassenget var kun hun som gjorde oppholde som et eventyr som gjorde.
Hotel eier: hyggelig fyr, som har tatt over hotellet for noen uker siden, fikk en hyggelig prat og jeg tror virkelig at over noen måneder er det store forandringer og et bedre sted å bo sånn miljø/service
Anbefaler de å senke prisen til 3 stjerner pris i området så en får riktig hotell til rett pris
7 nachten verbleven in juni 2022
Geverifieerde beoordeling
10/10 – Voortreffelijk
Thomas
6 apr 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort.
There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn.
The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away.
I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
11 nachten verbleven in maart 2022
Geverifieerde beoordeling
4/10 – Slecht
Freddy
19 nov 2019
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.
3 nachten verbleven in oktober 2019
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Sho
23 okt 2019
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing unique, looks run down, online pictures don’t show the wear and tear.