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Beoordelingen van Tru By Hilton Milwaukee Brookfield

2.5 out of 5
Tru By Hilton Milwaukee Brookfield
20925 Watertown Road, Waukesha, WI

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 300 van 528 beoordelingen" "
Gastenscore: 8 - Goed. 151 van 528 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 528 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 528 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 528 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sandi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was top notch all around ! We travel a fair amount and usually select value priced options. We felt this was right in line with that pricing, but the experience al lardons was that of a higher end hotel. We will definitely search out this brand more often for just a few dollars more.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Leah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay in Brookfield a few times a year—trying different hotels each time. I had not yet stayed at Tru. I liked it. It’ll be my go to hotel from now on.
1 nacht verbleven in april 2024
Reactie van Rob Rausa op 5 mei 2024
Hello Leah, Thank you for the 5 out of 5 review and for the kind words. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Rob Rausa op 29 apr 2024
Hello Joseph, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

4/10 – Matig

Melanie

Reisde met partner
Positief: Personeel en service
Room was really small. Hair in the shower. Really noisy place. We could hear every door slam & foot stomp all night long. Convient place off the freeway but we’d probably never stay here again.
1 nacht verbleven in april 2024
Reactie van Rob Rausa op 21 apr 2024
Hello Melanie, Thanks for taking the time to leave your feedback. I appreciate it. Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Rob Rausa op 15 apr 2024
Hello Monica, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

elizabeth, lake forest

1 nacht verbleven in april 2024
Reactie van Rob Rausa op 29 apr 2024
Hello Elizabeth, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Michael

1 nacht verbleven in februari 2024
Reactie van Rob Rausa op 9 apr 2024
Hello Michael, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

8/10 – Goed

Jill

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice place to stay. This was the second I’ve stayed here and both times were great. Fast check in and nice staff.
1 nacht verbleven in april 2024
Reactie van Rob Rausa op 5 apr 2024
Hello Jill, thank you for leaving your review and for the kind words. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Hellen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
By far the friendliest staff!!!
1 nacht verbleven in april 2024
Reactie van Rob Rausa op 4 apr 2024
Hello Hellen, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Perla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There’s not a lot of places to eat that are nearby
1 nacht verbleven in maart 2024
Reactie van Rob Rausa op 3 apr 2024
Hello Perla, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, easy booking.
1 nacht verbleven in maart 2024
Reactie van Rob Rausa op 10 mrt 2024
Hello Ryan, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

8/10 – Goed

Ana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly
1 nacht verbleven in maart 2024
Reactie van Rob Rausa op 10 mrt 2024
Hello Ana, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had time to kill before a 2:00 meeting, so I called to see if I could check in early. Quick check... Yes, we have rooms cleaned on the 2nd floor. If that's okay, come on over.
1 nacht verbleven in februari 2024
Reactie van Rob Rausa op 9 feb 2024
Hello Kevin, thank you for leaving your review and for the kind words. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

John

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel and our room was very clean
1 nacht verbleven in februari 2024
Reactie van Rob Rausa op 7 feb 2024
Hello John, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Rob Rausa op 30 jan 2024
Hello, Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Stephanie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay
Friendly check on, coffee in the lobby, clean appearance with modern details. I really enjoyed the fitness center! There were many more offerings than a typical hotel including kettle bells, a trx and slam balls.
1 nacht verbleven in januari 2024
Reactie van Rob Rausa op 18 jan 2024
Hello Stephanie, thank you for leaving your review and for the kind words. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Katharine

Reisde met partner
Modern look. Comfy bed.
1 nacht verbleven in januari 2024
Reactie van Rob Rausa op 15 jan 2024
Hello Katharine, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 night stay
Newer hotel tucked in a quiet business park, central to lots of shopping and dining options. Pros of this hotel include: friendly and accommodating staff, cleanliness, eco friendly, and location. Cons are: paper thin walls, mediocre breakfast offerings, tiny rooms with very limited closet space and soft seating. We will only stay here again if the price is right.
5 nachten verbleven in januari 2024
Reactie van Rob Rausa op 10 jan 2024
Hello, Thanks for taking the time to leave your feedback. I appreciate it. Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Mark

2 nachten verbleven in december 2023
Reactie van Rob Rausa op 10 jan 2024
Hello Mark, Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Misael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
Reactie van Rob Rausa op 9 feb 2024
Hello, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

8/10 – Goed

Robert

2 nachten verbleven in december 2023
Reactie van Rob Rausa op 26 dec 2023
Hello Robert, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Guin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Rob Rausa op 22 dec 2023
Hello Guin, Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Larry ellen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Rob Rausa op 19 dec 2023
Hello Larry, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Rob Rausa op 13 dec 2023
Hello, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Randall

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel.
2 nachten verbleven in november 2023
Reactie van Rob Rausa op 1 dec 2023
Hello Randall, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff
1 nacht verbleven in november 2023
Reactie van Rob Rausa op 28 nov 2023
Hello David, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Road noise
2 nachten verbleven in november 2023
Reactie van Rob Rausa op 14 nov 2023
Hello Bruce, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aunt Pat's Memorial
Overall very satisfied. Breakfast was delicious. Only negative is that the walls are thin. Could hear the couple in the next room having a late night romantic evening.
5 nachten verbleven in november 2023
Reactie van Rob Rausa op 8 nov 2023
Hello Nancy, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time I’ve seen a pool table at a hotel! That was great! Nice to see people enjoy it too! Very friendly greeting at check in. Like the modern look of the rooms.
1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 30 okt 2023
Hello Karen, Thanks for taking the time to leave your feedback. I appreciate it. Hopefully we see you again in the future.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a great stay and friendly staff….check-in a snap and with a smile 👍
2 nachten verbleven in oktober 2023
Reactie van Rob Rausa op 29 okt 2023
Hello Christian,Thank you for taking the time to leave your review and for the kind words. We appreciate your loyalty and look forward to hosting you again in the future.Regards,Rob RausaGeneral Manager

8/10 – Goed

Robert

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Check for insects
We awoke the first morning to find over 30 beetles, spiders and ladybugs on the ceiling and walls. We asked for a different room and we changed rooms. The evening desk clerk that helped us was very helpful and nice. The second room was fine. There is a moderate amount of traffic noise in the even numbered rooms. Breakfast selection was good.
3 nachten verbleven in oktober 2023
Reactie van Rob Rausa op 28 okt 2023
Hello Robert,Thank you for taking the time to leave your review. I appreciate it, as we rely on these so that we can get an idea about how to improve. You’re observations are much needed. Hopefully we can have you back with us in the future.Regards,Rob RausaGeneral Manager

8/10 – Goed

Jane

1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 15 okt 2023
Hello Jane, Thanks for taking the time to leave your feedback. I appreciate it.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
Very clean, uncluttered, modern. Friendly staff. Mattress very comfortable.
1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 8 okt 2023
Hello, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

6/10 – Redelijk

Allison

1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 9 okt 2023
Hello Allison, Thanks for taking the time to leave your feedback. I appreciate it.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Cherish

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 5 okt 2023
Hello Cherish,Thank you for taking the time to leave your review. I appreciate it, as we rely on these so that we can get an idea about how to improve. You’re observations are much needed. Hopefully we can have you back with us in the future.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Rob Rausa op 5 okt 2023
Hello David, Thank you for taking the time to leave your review. We are glad that you had a great stay with us. We look forward to having you in the future. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Ericka

1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 5 okt 2023
Hello Ericka, Thank you for taking the time to leave your review. We are glad that you had a great stay with us. We look forward to having you in the future. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Adrian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Rob Rausa op 3 okt 2023
Hello Adrian, Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Laura

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay!
Tru is always amazing and that’s why we always come back. Rooms are clean modern efficient- entire hotel is as well. Customer service is top notch. It’s everything I require from a hotel 😀Oh and the coffee is awesome too.
2 nachten verbleven in september 2023
Reactie van Rob Rausa op 1 okt 2023
Hello Laura,Hello Laura, Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

8/10 – Goed

Hathachanh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 1 okt 2023
Hello Hathachanh, Thanks for taking the time to leave your feedback. I appreciate it.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 1 okt 2023
Hello Linda, Thanks for taking the time to leave your feedback. I appreciate it.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

chris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel for the price.
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 25 sep 2023
Hello Chris, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Back again and again.
We stayed at Tru back in August for a family reunion. It was clean, friendly staff and convenient to everything in the area. In September, we went back for an 80th birthday bash and stayed at Tru again. We were not disappointed. We'll definitely go back again and again.
2 nachten verbleven in september 2023
Reactie van Rob Rausa op 19 sep 2023
Hello Kelly,Thank you so much for the great review. I am glad to hear that you are a return guest, and had another great stay. We appreciate your loyalty, and we look forward to many return visits. Thank you again for being a great guest.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Bruce

1 nacht verbleven in september 2023
Reactie van Rob Rausa op 28 okt 2023
Hello Bruce, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

8/10 – Goed

Lena

1 nacht verbleven in september 2023
Reactie van Rob Rausa op 8 okt 2023
Hello Lena, thank you for leaving your review. We appreciate you staying with us and having a nice stay. Hope to see you again soon. Regards, Rob Rausa General Manager

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 15 sep 2023
Hello Renee, Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Sharon

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and smelled good
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 10 sep 2023
Hello Sharon, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

10/10 – Uitstekend

Doreen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean and New. Contemporary hotel. Very comfortable and right off the I-94.
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 6 sep 2023
Hello Doreen, Thank you for the 5 out of 5 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager

8/10 – Goed

Sue, Greenleaf

Reisde met partner
Positief: Voorzieningen
Negatief: Personeel en service
Property was nice but our room wasn’t very clean. The bathroom toilet seat was completely up and hair on toilet and lots of hair in the shower. Staff wasn’t very friendly.
1 nacht verbleven in september 2023
Reactie van Rob Rausa op 4 sep 2023
Hello Sue, Thanks for taking the time to leave your feedback. I’m sorry to hear that there was a cleanliness issue with your room. I will address this with my housekeeping manager to see where the issue was. I appreciate it.Regards,Rob RausaGeneral Manager

10/10 – Uitstekend

Brent

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Rob Rausa op 28 aug 2023
Hello Brent,Thank you for the 10 out of 10 review. We appreciate you taking out the time to fill out the survey. We look forward to hosting you again in the future.Rob RausaGeneral Manager