Dear Mr. Ganesh, the Hotel Motel Futura staff thanks you for the review. We are sorry to hear that your experience was not good, even if we satisfied every request you asked us without hearing any complain during your stay. We called you multiple taxis even if is again our policy since we had a lot of problems in the past, as we explained to you in the reception.As concerning to the problems in the room, you didn't communicate any issue during your stay because with this many issues we would have changed the room right away since we are open 24/7.As regarding the hot water, we are deeply sorry but we had a malfunction in all our unit and it happend on the last morning of your stay. Furthermore, the charges were high during the period of your stay because there a very important fair in those days. Best regards

Dear Alejandro, the Hotel Motel Futura Staff thanks you for your positive review. We hope to see you again in our Hotel.Best regards

Dear Jyoti,We are deeply sorry for your negative experience in our Hotel. Our building is a four stars Hotel and also a Motel, it's written in our name and description everywhere. We could have changed your room as soon as you saw that your room was not suitable for the stay.Anyway we hope to see you again and to offer a better visit next time.Best regards,Hotel Motel Futura