I prepaid the room, I called that morning to confirm we were arriving between 3 and 5pm. They said someone would be there. I arrived at 4:20. There was nobody. I called both their numbers multiple times and left messages. Nobody answered. I spent 10 minutes in the rain wandering the place, shouting and looking for someone. At 4:36pm I gave up and left. I paid 2 tolls to get there, 2 tolls to leave again. And finally at 5:02 someone calls me back. By that time I had already paid the 4 tolls and was back in the city and lost almost 2 hours. He says I should come back. I refuse. He says I was negligent for having left, that I should have just waited there in the cold & rain however long it took for him to wake up or come back. Then he says it really was not 30 minutes and that he called me back while I was leaving. So I send him screenshots on Whatsapp with the times of the calls proving that this is a total lie, and I dare him to send me back a screenshot from his phone showing where he called me back shortly after my calls. Of course, he refuses and then stops responding.
Pague la habitaciĂłn, llamĂ© en la mañana para confirmar que llegamos por el checkin entre las 3 y las 5 de la tarde. Dijeron que alguien estarĂa allĂ. LleguĂ© a las 4:20. No habia nadie. LlamĂ© a sus moviles varias veces y dejĂ© mensajes. Nadie respondiĂł. PasĂ© 10 minutos bajo la lluvia vagando por el lugar, gritando y buscando a alguien.