Hôtel près de Medal of Honor Monument (Portsmouth)

« Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. »

« I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready...

« The property was amazing. Pictures do it no justice. Loved the location, views, and everything the hotel had to offer. »

« Great central location. »

« The air conditioing did not work the three nights we stayed. After asking the fromt desk three times for maintenance to come to the room, we found out it was a larger issue for multiple guests, but no real solutions. Maintenance never came to the room. No offer to move us to a room with working a/c or a break on the room cost. »

« Nice staff but this is the only positive thing… Not clean, you can’t call it that a breakfast. Very un safe neighborhood »

« Seul point négatif : situé dans un quartier "désert" , un peu loin en marchant des attractions de la ville. Mais si vous avez une voiture très bien : literie de qualité supérieure, canapé lit correct, cuisine bien équipée et propre. Suite spacieuse, hôtel et chambres très propres, piscine intérieure agréable, parking juste en face a prix correct, petit déjeuner avec du choix et dans une salle grande et agréable. Silencieux, climatisation centrale efficae et silencieuse. Un des meilleurs hotels...

« Odeur épouvantable dans l'hôtel, voyageurs très bruyants, nous avons fait plusieurs sauts pendant la nuit. Il y avait plein de cheveux partout sur le plancher de la chambre, dans les lits et sur les serviettes. Il y avait aussi des taches sur le plancher et des trous dans la porte de la salle de bain. J'ai demandé un bouchon pour le bain et je ne l'ai jamais eu. »

« The room smelled like cigarettes from time to time. The toilet paper holder was broken. The shower had what looked like rusty from the overflow drain to the regular drain. The shower faucet was leaking. The bathroom door wouldn't close. The ceiling light in the main area was flickering. »

« We made a reservation made for 4 guests for a room with full kitchen. On arrival we had to make numerous trips to the front office to get stuff that was missing in the room. No one will get this to your room, You have to fetch the missing stuff by yourself. We had only dishes for 2, sheets and pillows for 2, no toaster. We were told that the hotel was out of forks and pillows and that we had to wait til monday to address the situation with management. We checked in on a Saturday so we went out...

« The rooms were terrible. 1st room on second floor had bed bugs! 2nd room on 1st had dirty sheets and poor water pressure, barely came out! 3rd room dirty shower and hole in wall. Connection room very loud, staff did nothing about it until 4am on second stay. Side door was not secured. Can get in without a key, door just opened. WILL NEVER STAY OR RECOMMEND THIS PLACE WVR AGAIN !!!!!!! »

« Bien pour une nuit sur la route mais les murs sont très minces. Nous entendions la télévision de la chambre à côté. Réception supposé ouverte 24h mais ce n’était pas le cas… »

« État de la chambre laisse à désirer, lit très inconfortable, drain du lavabo bouché. Seul point positif petit coin salon avec divan-lit assez confortable. Accès wifi correct. Petit déjeuner limité, il n’y avait aucun gobelet pour le café. »

« Tout a été bien »

« Yes »

« Le personnel n’est pas très accueillant aucun bonjour a l’arrivée et aucune merci au départ déjeuner non complet mais bon »