Hôtel près de Étang McNair (Lac Louise)

« Le lodge était conforme à nos attentes et suffisant spacieux pour une famille -A proximité du lac Louise (15 mn à pied), et d'autres lieux à visiter -Bien équipé -Cadre en pleine nature »

« A pleasant hotel with a great location close to Lake Louise. However, the welcome we received was rather cold, which is not what I would expect from a Relais & Châteaux property. One particular lady, whose first name starts with a V and who wears glasses (I do not wish to engage in any form of name-shaming), could benefit from smiling a little more and showing a bit more interest when interacting with guests. She seemed visibly bored, which did not leave a very positive impression. Another...

« Chambre propre et récente, belle salle de bain. Cependant le petit déjeuner qui n’est pas inclus mais qui est la seule option de restauration est un peu décevant. Tout un menu est annoncé mais en 3 matins nous n’avons pas eu les choses annoncées . C’est dommage »

« Mal entretenu, produits pas remplis dans les chambres (plus d'après shampooing), très basique , »

« Incredible hotel with exceptional staff who turn a beautiful stay into an unforgettable one. Thank you for making our honeymoon truly special — we were upgraded to a stunning lake‑view room, received a bottle of prosecco with a small desert and even offered breakfast. The Basin Spa is on another level entirely. We’ve visited many spas, but this one feels genuinely exclusive. There were maybe 8–10 people in total, which made the experience calm, intimate, and perfectly paced. We could explore...